Archive for September, 2009

Mcse Training In The Uk

When searching for MCSE training, UK students now have a new option to choose. This option’s results are so encouraging that it may well be the downfall of conventional IT colleges. The latest range of training courses leading to the MCSE qualification is now available on disc in a video and interactive training environment.

You’ll most likely need some pre-training before the start of your MCSE course. If this is your first step into the world of IT, then you should definitely warm up with some of the basics before you start.

Our advice would be to look for a company that offers an advisor service – one that will be happy to customise a course to suit you. They will cover the sort of jobs this qualification will lead you to. They can also make sure that the job will suit you and the chosen course is the right one to get you there.

This world class, state-of-the-art interactive training is the most user-friendly form of training that has ever been developed. It offers tutorial video content from some of the best tutors in the world. They teach and then demonstrate, and this then leads on to interactive workshops. Here you can consolidate your new-found skills by practice and repetition.

This latest form of MCSE training can all be done from home without the need to travel anywhere. It’s usually supported with 24/7 support from four offices in different time zones around the world, so there’s always a tutor on hand anytime of day or night. This is the backbone of any learning package and the ability to have direct access to tutors is the key to your success. Be careful – some providers claim to have 24/7 support which actually is a messaging system out of office hours.

Lack of assistance is very frustrating, and is the biggest reason students drop-out of courses. By contrast, those who are supported well have a high success rate, and a deeper understanding and enjoyment of their subject.

As your MCSE studies progress, you’ll need to be sure you’re ready for your exams. You should have access to Microsoft approved exam preparation software – this will enable you to work in a mock exam environment. These exams are not a walk in the park and you will need this software to pass first time. Make sure your MCSE training comes with the MCSE:2008 upgrade. It will put you in a stronger position at the interview stage.

You may already know, there are around 300,000 job vacancies in the UK IT industry and not enough people training to fill a tenth of those roles (look at the job sites and you’ll see for yourself). There are two major factors that have created this situation; the growth in IT, and the 5,000-7,000 pounds price tag usually charged by conventional colleges which has stopped many people’s dreams of the future.

Technology has enabled a better training programme to be built. It makes it easier for the student to learn and memorise their training and leaves a much smaller hole in their pocket. So with luck, we should see an increase in the numbers of people who train. Even with an increase though, it will take tens of years before there’s any chance of saturation.

Mcse Training Courses

As you’re researching MCSE training programs, it’s possible you’re in one of the following categories: You might be wondering about a radical change of career to the IT sector, as it’s apparent to you there is a great need for certified networking professionals. Instead you could already be in IT – and you need to formalise your skill-set with a qualification such as MCSE exam. When researching training colleges, don’t use any who reduce their costs by failing to up-grade to the latest level of Microsoft development. Over time, this will mean the student has to pay much more as they will have been learning from an out-of-date syllabus which inevitably will have to be up-dated very quickly. Watch out for training colleges who’re only trying to make a sale. You should know that purchasing a course to qualify for an MCSE is much like purchasing a vehicle. They’re not all the same; some will serve you very well, whilst others will probably break down on route. A worthy company will offer you time, expertise and advice to ensure you’re on the right course. If they’re confident of their product, they’ll show you examples of it before you buy.

How long has it been since you considered your job security? For most of us, this issue only becomes a talking point when something goes wrong. But in today’s marketplace, the lesson often learned too late is that our job security simply doesn’t exist anymore for the vast majority of people. Wherever we find increasing skills deficits together with high demand areas however, we always locate a newer brand of market-security; as fuelled by a continual growth, organisations are struggling to hire enough staff. Looking at the Information Technology (IT) business, the recent e-Skills analysis brought to light an over 26 percent skills deficit. Essentially, we only have the national capacity to fill 3 out of each 4 job positions in Information Technology (IT). Accomplishing in-depth commercial Information Technology exams is correspondingly a quick route to achieve a continuing as well as enjoyable line of work. With the market evolving at the speed it is, is there any other market worth looking at for your new career.

So, what kind of questions should we be raising so as to gain the understanding necessary? Because it seems there are many fairly rare possibilities for everyone to investigate.

We can see a glut of employment in Information Technology. Arriving at the correct choice out of this complexity often proves challenging. Since without any commercial background in computing, in what way could we know what anyone doing a particular job actually does? Contemplation on the following points is essential if you want to uncover the right solution that will work for you: Your personality can play a significant role – what gives you a ‘kick’, and what tasks you really dislike; Why it seems right getting involved with the IT industry – maybe you want to achieve a life-long goal like self-employment for instance; Any personal or home requirements you have; Looking at the many markets that the IT industry encompasses, you’ll need to be able to take in how they differ; It’s wise to spend some time thinking about the level of commitment you’re going to invest in the accreditation program. The best way to avoid the confusing industry jargon, and uncover the best path to success, have a good talk with an experienced professional; a person that understands the commercial reality while explaining each accreditation.

Many trainers provide a bunch of books and manuals. It’s not a very interesting way to learn and not a very good way of remembering. Many studies have proved that memory is aided when all our senses are involved and take action to use what we’ve learned. Search for a course where you’re provided with an array of CD and DVD based materials – you’ll begin by watching videos of instructors demonstrating the skills, with the facility to hone your abilities through virtual lab’s. It makes sense to see a small selection of training examples before you hand over your cheque. Always insist on instructor demonstrations, video tutorials and interactive audio-visual sections with practice modules. Avoiding training that is delivered purely online is generally a good idea. Physical CD or DVD ROM materials are preferable where available, so you can use them wherever and whenever you want – it’s not wise to be held hostage to a quality and continuous internet connection.

Students will sometimes miss checking on something that can make a profound difference to their results – the way the company breaks up the courseware sections, and into how many bits. A release of your materials one piece at a time, according to your own speed is how things will normally arrive. While sounding logical, you should consider these factors: Sometimes the steps or stages pushed by the company’s salespeople doesn’t suit all of us. You may find it a stretch to finalise all the sections at the speed required? In an ideal situation, you’d get ALL the training materials right at the beginning – so you’ll have them all to come back to at any time in the future – whenever it suits you. You can also vary the order in which you attack each section if you find another route more intuitive.

Proper support should never be taken lightly – look for a package offering 24×7 direct access to instructors, as anything less will frustrate you and could impede your ability to learn. Avoid those companies that use call-centres ‘out-of-hours’ – with your call-back scheduled for typical office hours. It’s no use when you’re stuck on a problem and want support there and then. World-class organisations offer a web-based 24×7 service involving many support centres throughout multiple time-zones. You will be provided with an environment that accesses the most appropriate office no matter what time of day it is: Support when you need it. Don’t under any circumstances take a lower level of service. Direct-access round-the-clock support is the only kind to make the grade for IT courses. Maybe burning the midnight-oil is not your thing; but for the majority of us however, we’re at work during the provided support period.

Always expect the most up to date Microsoft (or any other key organisation’s) authorised exam preparation and simulation materials. Confirm that the exams you practice aren’t just asking you the right questions from the right areas, but additionally ask them in the way that the actual final exam will pose them. This really messes up students if the phraseology and format is completely different. Be sure to request some practice exams in order to check your knowledge whenever you need to. Simulated or practice exams prepare you properly – then you won’t be quite so nervous at the actual exam.

Getting into your first IT role can feel more straightforward with a Job Placement Assistance service. Often, people are too impressed with this facility, as it’s relatively easy for a well trained and motivated person to land work in the IT industry – because there’s a great need for trained staff. Update your CV at the beginning of your training though – you should get plenty of help from your training provider on this. Don’t procrastinate and leave it till you’ve finished your exams. You may not have got to the stage where you’ve got to the exam time when you land your first junior support position; however this isn’t going to happen if your CV isn’t in front of employers. If you’d like to get employment in your home town, then you’ll probably find that a local IT focused recruitment consultancy can generally be more appropriate than the trainer’s recruitment division, due to the fact that they’re far more likely to have insider knowledge of the local job scene. Please ensure you don’t spend hundreds of hours on your training and studies, then call a halt and expect somebody else to secure your first position. Get off your backside and get on with the job. Put as much resource into finding your new role as you did to gain the skills.

A Brief History Of Mcse Certification

The MSCE certification has been around ever since certification for systems engineers was an option. However, it has changed over the years and today MSCE certification is incredibly important in the computing field. Especially for those individuals who want to be paid well for their expertise in Microsoft systems. Individuals who are certified show that they know how to do the job and employers feel more comfortable with certified individuals working on their systems. Of course, those who have a lot of experience working with Microsoft systems may outweigh a newly certified individual simply because experience carries a whole lot of weight. Those individuals who are experienced Microsoft systems engineers and who are also MCSE certified will find they have the most job opportunities.

As computers went from cutting edge technology to the way a business functions on a daily basis a lot of things became necessary. One of these was a way to differentiate between the systems engineers who claimed they knew how to manage systems and those who were really qualified to do so. As a result Microsoft developed a certification system that is made up of exams that test on the most important information systems engineers should know about the Microsoft platforms and servers. Individuals take a course, or go through MCSE boot camp, and then they are ready to take the test to become MCSE certified. The benefit of MCSE boot camps is they are quick, although heavily condensed, and area a great way for experienced Microsoft systems engineers to receive their certification. Microsoft MCSE boot camp training has not been around since the inception of the certification process, but it has become very popular since it fits into people’s schedules so well.

Individuals who take the MCSE certification course will prove to prospective employers that they are experts on this particular platform and can implement, design, and do whatever is necessary for the business to succeed. Those who do this type of work no matter how great they are and how much they can do with Microsoft systems must become certified to prove to the world they know what they are doing. The MCSE training proves they are knowledgeable and capable of doing what needs to be done for the business to succeed. In the overall scheme of things the certification system is rather new, but it has been around enough years to be necessary for systems engineers to have so they can get a good job.

Microsoft Training Certifications

Microsoft has well become an integral part of an information technology professional’s knowledge. If you work in the industry, you are sure to come across a server or computer that has some kind of Microsoft technology embedded in the architecture. Microsoft training certifications offer several different tracks to advance your knowledge in the different software programs, and it also gives you and the organization a better understanding for configuration, installation, troubleshooting, and security solutions to implement within a Microsoft based network.

Choosing a Microsoft training certification track can be difficult since many of the exams overlap in technology.

Software Application Developer

If your main job function is application development, design, or support than a MCAD (Microsoft Certified Application Developer) and MCPD (Microsoft Certified Professional Developer) are perfect for your career advancement. Microsoft training for these certifications give the information technology professional a better understanding of the Microsoft .NET Framework. As any developer knows, the .NET Framework is the main substance that makes a programmer’s application backbone.

Systems Engineer

System Engineers such as desktop support, server administrators, or network administrators can benefit from Microsoft training for the Microsoft Certified Systems Engineer (MCSE) course. The MCSE gives professionals a better understanding of the main software operating systems, corporate networking infrastructure, and networking protocols.

Systems Analyst

System Analysts familiar with the overall lifecycle of software development will appreciate a Microsoft Certified Application Developer (MCAD). This form of Microsoft training gives analysts a better understanding for proper design, development, testing and maintenance. Even project managers engaged with working with software developers can benefit from this type of Microsoft training to create a better way to work with software management and design.

IT Business Analyst

Microsoft training includes certifications for simple Office application professionals. For Business Analysts, understanding all the functions, macros, and sharing techniques for Office business products can be done with Microsoft Certified Professional (MCP) exams. Not only are MCP exams great for Office applications, but it is a step up for further Microsoft training for such certifications such as an MCSD.

Software Engineer

Software engineers have the benefit of being able to go two ways in their Microsoft training certifications. Both the MCSD and the MCSE can benefit a software engineer depending on the topics on which you want to focus. An MCSD will give you a better understanding from a project management perspective such as the software development lifecycle. Conversely, the MCSE will give a professional who is stronger in programming development and languages a better understanding of development tools, technologies, and platforms.

Network Administrators

Network administrators can best advance their knowledge through Microsoft training and MCSE Training. MCSE exams focus on networking technologies, software development, and operating systems for both servers and desktops. It also tests your knowledge on the different networking protocols.

If you are a professional in an organization that is mainly Microsoft technologies, certifications in any of the above categories can greatly increase your personal worth as well as bring your organization a more qualified professional.

Programs-for-Businesses-and-Organizations-Overview

Programs for Businesses and Organizations Overview
Microsoft Learning products and services for business and organizations help
accelerate your organization’s success by enabling your employees to gain the
skills they need to work more efficiently and productively.

For more than 17 years, Microsoft has been a leading provider of learning and
certification solutions for businesses and organizations that make it easier for
IT professionals, developers, and business workers to adopt and more fully
utilize existing and evolving Microsoft technologies. Explore our scalable and
customizable programs and learn how they can help your organization reach its
goals.




MCITP Training -
MCSE Training

Maximize your organizational performance
By investing in skills development, your organization can drive immediate gains
in employee productivity, organizational efficiency, and competitiveness.
Explore Microsoft Learning Solutions—including Microsoft E-Learning, E-Reference
Libraries, Microsoft Certifications, and classroom training—and discover how you
can maximize skills development throughout your employees’ careers.

Microsoft Learning Solutions are available to businesses and organizations
through the following programs.

Microsoft Volume Licensing grants access to enterprise-ready,
direct-from-the-source learning content—at a discount.

* Learn about Volume Licensing

Microsoft Volume Licensing Software Assurance grants access to specific Software
Assurance e-learning and instructor-led training through existing Software
Assurance coverage.

* Get details about Software Assurance

The Microsoft Learning Reseller program allows businesses and organizations to
team with an authorized Microsoft Learning Solutions reseller to design an
optimum learning program. Businesses and organizations can also become resellers
through this program.

* Explore the Microsoft Learning Reseller program

Get Trained and Get a Free Software Offer: Microsoft SQL Server 2008 Standard Edition

Take advantage of this great offer to receive training and acquire certification
on Microsoft SQL Server technology, and get a free copy of the Microsoft SQL
Server 2008 Standard Edition so you can gain hands-on experience.

Expert IT training and certification are more important than ever in a tough
economy because they can help companies boost productivity and get the most from
their technology investments.

A recent IDC Performance Impact Study* found that teams that met most or all of
their business objectives typically had twice the amount of training as teams
that achieved only partial success.




MCITP Training -
MCSE Training

Participate in this offer: in and attend any one of the following eight
Microsoft SQL Server 2008 courses before December 31, 2009 (while supplies
last), and you receive a fully licensed copy of SQL Server 2008 Standard Edition
with one client access license (CAL).

Get best-in-class training and build outstanding skills when you train with
Microsoft Certified Partners for Learning Solutions, the premier training
providers for Microsoft.

Act now! This free software offer is available for a limited time—and only while
supplies last—so today in training near you.

Course number and title (English)
Course 2778A: Writing Queries Using Microsoft SQL Server 2008 Transact—SQL
Course 6231A: Maintaining a Microsoft SQL Server 2008 Database
Course 6232A: Implementing a Microsoft SQL Server 2008 Database
Course 6234A: Implementing and Maintaining Microsoft SQL Server 2008 Analysis
Services
Course 6235A: Implementing and Maintaining Microsoft SQL Server 2008 Integration
Services
Course 6236A: Implementing and Maintaining Microsoft SQL Server 2008 Reporting
Service
Course 6158C: Updating Your SQL 2005 Skills to SQL Server 2008
Course 6317: Upgrading Your SQL Server 2000 Skills to SQL Server 2008

 


Course and Exam Mapping

Microsoft Business Certification

Microsoft Business Certification

Discover the only worldwide, performance-based certification program that
validates the skills needed to get the most out of Microsoft Office and Windows
Vista. Whether you want to stand out in the job market, improve your
performance, or better prepare your students to enter the workforce, the
Microsoft Business Certification (MBC) program can help you attain the valuable
expertise you need—and businesses rely on—to succeed.

Level: N/A
Audience: Information worker, students
Type: Microsoft Certification

The Microsoft Business Certification program consists of two credentials:
* Microsoft Certified Application Specialist (MCAS)
* Microsoft Office Specialist (MOS)

Both credentials feature Web-based pretests, application-specific certification
exams, and a series of Microsoft Press step-by-step books that help you
demonstrate expertise in accomplishing essential job tasks across multiple
applications. After passing just one exam, you become a member of the Microsoft
Certified Professional community and receive access to a private Web site. From
there, you can access your certification logo so that you can display it in on
your resume and other business materials, print transcripts to demonstrate proof
of certification, and receive a certificate that verifies your successful
completion of the exam.
Explore MCAS and MOS certifications




MCITP Training -
MCSE Training

Why get certified?
By earning a Microsoft Business Certification credential, you can prove your
expertise in using the latest Microsoft Office programs and the Windows Vista
operating system. Certification can help you differentiate yourself in today’s
competitive job market, broaden your employment opportunities by displaying your
advanced skills, and result in higher earning potential. Certification can also
lead to increased job satisfaction. Research indicates that certified
individuals have increased competence, productivity, and credibility with their
employers, co-workers, and clients.

For employers, the certification program provides skill-verification tools that
not only help assess a person’s skills in using Microsoft business programs but
also the ability to quickly complete on-the-job tasks across multiple
applications in the Microsoft Office system.

* Microsoft Certified Application Specialist (MCAS)
* Microsoft Office Specialist (MOS)

Microsoft Certified Application Specialist (MCAS)
The Microsoft Certified Application Specialist (MCAS) credential validates
skills in using the 2007 Microsoft Office system and the Windows Vista operating
system, meeting the demand for the most up-to-date skills on the latest
Microsoft technologies. Candidates who successfully complete the program by
passing a certification exam show that they can meet globally recognized
performance standards.

Candidates must pass one certification exam in order to earn the MCAS
credential.

Exam number
MCAS: Windows Vista for the Business Worker Exam 77-600
MCAS: Microsoft Office Word 2007 Exam 77-601
MCAS: Microsoft Office Excel 2007 Exam 77-602
MCAS: Microsoft Office PowerPoint 2007 Exam 77-603
MCAS: Microsoft Office Outlook 2007 Exam 77-604
MCAS: Microsoft Office Access 2007 Exam 77-605

Note For information about Microsoft Office Project certification, visit the
following pages:

* MCTS: Managing Projects with Microsoft Office Project 2007
* MCTS: Enterprise Project Management with Microsoft Office Project Server 2007
* MCITP: Enterprise Project Management with Microsoft Office Project Server 2007

Microsoft Office Specialist (MOS)
The Microsoft Office Specialist (MOS) program offers certification tracks for
Office 2003, Office XP, and Office 2000. To earn an MOS certification for
Microsoft Office, you must pass one or more certification exams. MOS
certification exams provide a valid and reliable measure of technical
proficiency and expertise by evaluating your overall comprehension of Microsoft
Office or Office Project programs, your ability to use advanced features, and
your ability to integrate Office programs with other software.

United States military personnel and veterans may qualify for reimbursement for
Microsoft Office Specialist exam fees.
* Find out if you qualify for reimbursement (Gibill.va.gov)

MOS exam requirements by certification level

Specialist
Candidates must pass any one of the following Specialist exams:
* Word
* Excel
* PowerPoint
* Access
* Outlook

Expert
Candidates must pass any one of the following Expert exams:
* Word Expert
* Excel Expert

Master
Candidates must pass three required exams and one elective exam.

Required:
* Word Expert
* Excel Expert
* PowerPoint

Elective:
* Access
* Outlook

Microsoft Office 2007 Master
Demonstrate your master-level expertise with Microsoft Office programs. The
Microsoft Office 2007 Master certification shows employers that you have more
than a working knowledge of Office programs. It shows that you have the
technical skills to efficiently use the full features of the 2007 Office system,
making you valuable to organizations that want to reinforce their technology
investments with accelerated productivity and improved organizational
performance.

To earn the Microsoft Office 2007 Master certification, you must pass the
following MCAS exams:

* MCAS: Microsoft Office Word 2007
* MCAS: Microsoft Office Excel 2007
* MCAS: Microsoft Office PowerPoint 2007
* MCAS: Microsoft Office Outlook 2007

After you successfully complete the exams, you receive your Microsoft Office
2007 Master certificate, and the credential appears on your digital transcript.
Learn more about the MCAS certification exams
Microsoft Office Specialist (MOS) Master

The Microsoft Office Specialist (MOS) Master certification demonstrates an
individual’s overall comprehension and expertise of Microsoft Office programs.
Microsoft Office Specialist Masters have more than a working familiarity with
Office programs—they are technically skilled to take advantage of the breadth of
Office features efficiently and effectively.

To earn the MOS Master credential, you must pass the following MOS exams:
* MOS: Word Expert
* MOS: Excel Expert
* MOS: PowerPoint
* MOS: Access or MOS: Outlook

After you successfully complete the exams, you receive your Microsoft Office
Specialist Master certificate, and the credential appears on your digital
transcript.

FAQ’s

Q. What distinguishes individuals who hold a Microsoft Business Certification
from their peers?

A. Achieving a Microsoft Business Certification credential validates important
skills and demonstrates candidates’ commitment to growing and documenting their
skills.

Q. Who benefits from the Microsoft Business Certification program?
A. The certification benefits business workers who want to present
themselves as truly knowledgeable and differentiate themselves in a competitive
job market. It also helps hiring managers make job placement decisions. Managers
know that by hiring candidates with a Microsoft Business Certification, they are
effectively minimizing training costs.

Q. What processes are in place to ensure high-quality exam questions?
A. Microsoft Certification exams are developed and reviewed by a team of
experts who have extensive experience using Microsoft applications in diverse
business and educational settings. Every exam undergoes a pilot test and
rigorous analysis before it is released. The purpose of this process is to
eliminate exam questions that do not meet standards for technical accuracy,
clarity, relevance, and fairness.

Q. What is the exam format?
A. Exams are primarily performance-based and conducted in a "live," or
simulated, environment. Exam candidates are asked to perform a series of tasks
to clearly demonstrate their skills. For example, an Office Word 2007 exam might
ask a user to balance newspaper column lengths or keep text together in columns.

Q. How long does a typical exam take?
A. A typical exam takes up to 90 minutes. Individual efforts are measured
for both knowledge and efficiency.

Q. What kind of exam preparation is necessary?
A. Candidates can prepare for exams on their own or find outside training for
the practice, resources, and support needed. Each exam has a preparation guide
that lists available resources.

* Find MCAS exam preparation guides
* Find MOS exam preparation guides

Q. Where can I take an MCAS or an MOS exam?
A. All Microsoft Business Certification exams are administered by Certiport.
Direct your questions about exam schedules and pre-registration to the Certiport
location where you intend to take the exam.

* Find a Certiport testing location near you (Certiport.com)

Q. Are MCAS or MOS exams available in different languages?
A. Yes, Microsoft offers localized exams for the MCAS and MOS credentials.

* Find an exam in your language
* Find training in your language

Q. Where can I find my exam results?
A. Exam results are displayed on your screen immediately after you complete
an exam. Those who pass will receive (by mail) an official certificate within
approximately two to three weeks.

Q. If I do not pass an exam, can I have a refund?
A. No, Microsoft does not offer refunds for exams you do not pass or exam
appointments you miss. Challenging an exam question

Q. Can I challenge an exam question?
A. Yes. In the event you believe a particular exam question is not valid,
you can request an evaluation of the question.

Q. How do I challenge an exam question?
A. Within three calendar days of taking the exam, submit the following
information by e-mail to support@certiport.com:

* Name
* Candidate ID (if known)
* Mailing address
* E-mail address
* Exam title and version (for example: Microsoft Word 2002, core)
* Language in which the exam was taken
* Date the exam was taken
* Name and location of the testing center
* Exam score and result
* Number of times you tried to pass the exam
* A description of the exam question
* A rationale for evaluation of the exam question

Q. Will I find out whether my answer to a specific question was correct or
whether I would have passed if I had gotten it right?
A. Exam development staff members will evaluate your exam challenge, based
on the information that you submit (the required information is listed in
previous answer). However, in the interest of exam security, you will not be
informed whether your response was correct. If your challenge is validated and a
different result on the question would have resulted in your passing the exam,
you will receive your Microsoft Office Specialist or MCAS certificate in the
mail.

Q. If I don’t agree with the evaluator’s decision, can I appeal it?
A. No. By the time an exam is released, each question has been reviewed
multiple times. When a candidate submits an exam question challenge, an
additional review occurs. Decisions regarding your question challenge are
considered final and no further evaluation will occur.
Using the Office Help menu during MCAS and MOS exams

Q. Can I use the Microsoft Office Help menu when I take a Microsoft Certified
Application Specialist or Microsoft Office Specialist exam?
A. No, the Microsoft Office Help menu is not accessible to candidates. The
decision to disable the Help menu was based on studies of how candidates use the
Help menu during exams and how this affects the validity of exams. The studies
indicated that disabling the Help menu will have little effect on the
performance of well-prepared examinees, will provide a fairer testing
experience, and will make exam test results more reliable.

Q. How does not having access to the Help menu affect the difficulty of MCAS
and MOS exams?
A. For those who invest the time and energy to prepare for these exams, the
inability to use Office Help in the course of an exam will have little effect on
exam performance, according to research. Three separate studies in which exams
were administered with and without access to Office Help revealed no significant
difference between the scores of examinees who had access to Office Help and
those who did not.

Q. How does not having access to the Help menu affect the fairness of MCAS
and MOS exams?
A. This change helps ensure that well-prepared examinees have an equal
chance to compete with less-prepared examinees. Research involving examinees in
North America and Japan indicated overwhelmingly that the ability to use Office
Help during an exam affects neither the perceived fairness of the exams nor exam
scores for well-prepared examinees.

Q. Do other Microsoft Certification exams allow access to Help?
A. No. MCAS and MOS exams are the only Microsoft exams that use "live"
applications for certification testing. In fact, this use of live software for
certification testing is unique among software certification programs. Most
programs for software certification use test formats such as multiple choice,
which do not include Help menus and files. Furthermore, those tests are
generally conducted in a closed-book fashion: Examinees are not allowed to use
or access any resources or reference materials while taking exams.

 

Exam-70-622-Training

Exam 70-622
Pro: Microsoft Desktop Support – ENTERPRISE

Published: May 10, 2007
Language(s): English, French, German, Italian, Japanese, Korean, Russian,
Spanish, Portuguese (Brazil), Chinese (Simplified)
Audience(s): IT Professionals
Technology: Windows Vista
Type: Proctored Exam

Special Offer:
Get a discount on this Microsoft Certification Exam
Find out how you can save 25 percent off the price of this certification exam,
and help advance your career.

About this Exam
This Microsoft Certified Professional (PRO) exam was released in June 2007.

Audience Profile
Candidates for Exam 70-622: PRO: Supporting and Troubleshooting Applications
on a Windows Vista Client for Enterprise Support Technicians are IT
professionals who work in an upper mid-sized organization or enterprise
environment that uses Windows Vista. They have experience with previous versions
of the Windows operating system and might have experience with Windows Server
operating systems.

Candidates have experience deploying Windows Vista, managing security, and
troubleshooting network-related issues with Windows Vista. Candidates should
have at least three to five years of experience as a tier-2-level or lead
desktop support technician.

Credit Toward Certification
Exam 70-622: Pro: Microsoft Desktop Support – ENTERPRISE: counts as credit
toward the following certification(s): Microsoft Certified IT

Professional (MCITP): Enterprise Support Technician
Note This preparation guide is subject to change at any time without prior
notice and at the sole discretion of Microsoft. Microsoft exams might include
adaptive testing technology and simulation items. Microsoft does not identify
the format in which exams are presented. Please use this preparation guide to
prepare for the exam, regardless of its format.

Skills Being Measured
This exam measures your ability to accomplish the technical tasks listed
below.The percentages indicate the relative weight of each major topic area on
the exam.
Deploying Windows Vista

* Analyze the business environment and select an appropriate deployment method.
* Prepare a system for clean installation or upgrade.
* Deploy Windows Vista from a custom image.
* Perform post-installation tasks.
* Troubleshoot deployment issues.

Managing Windows Vista Security
* Configure and troubleshoot security for Windows Internet Explorer 7.
* Troubleshoot security configuration issues.
* Troubleshoot Windows Firewall issues.
* Troubleshoot Windows Defender issues.
* Apply security updates.
* Configure and troubleshoot access to resources.
* Troubleshoot authentication issues.
* Configure and troubleshoot User Account Control.

Managing and Maintaining Systems That Run Windows Vista
* Troubleshoot policy settings.
* Configure and manage the Task Scheduler.
* Configure and troubleshoot Event Forwarding.
* Apply and troubleshoot updates.
* Troubleshoot performance and reliability issues.

Configuring and Troubleshooting Networking
* Configure and troubleshoot network protocols.
* Configure and troubleshoot network services at the client level.
* Configure and troubleshoot remote access.
* Troubleshoot connectivity issues.
* Configure and troubleshoot wireless networking.
* Configure network security.
* Troubleshoot access to network resources.

Supporting and Maintaining Desktop Applications
* Support deployed applications.
* Troubleshoot software restrictions.
* Maintain desktop applications.

Preparation Tools and Resources
To help you prepare for this exam, Microsoft Learning recommends that you
have hands-on experience with the product and that you use the following
training resources. These training resources do not necessarily cover all of the
topics listed in the "Skills Measured" tab.




MCITP Training -
MCSE Training

Classroom Training
5119AL: Supporting the Microsoft Windows Vista Operating System and
Applications – MODL (2 Days)
5981A: Maintaining and Troubleshooting Windows Vista Computers (3 Days)
5119A: Supporting the Microsoft Windows Vista Operating System and Applications
(2 Days)
5117A: Installing, Configuring, Troubleshooting, and Maintaining Windows Vista
(3 Days)
5955A: Maintaining and Troubleshooting Windows Vista Computers (3 Days)
5118A: Maintaining and Troubleshooting Windows Vista Computers (3 Days)
5954A: Maintaining and Troubleshooting Windows Vista Computers (3 Days)
5957A: Supporting the Microsoft Windows Vista Operating System and Applications
(2 Days)
5118AL: Maintaining and Troubleshooting Windows Vista Computers – MODL (3 Days)
5956A: Supporting the Microsoft Windows Vista Operating System and Applications
(2 Days)

Microsoft E-Learning
5377AE: Troubleshooting Applications on Windows Vista in an Enterprise
Environment (2 Hours)
5375AE: Migrating User Data to Windows Vista Using the User State Migration Tool
(USMT) (2 Hours)
5378AE: Troubleshooting Enterprise Support Issues in Windows Vista (2 Hours)
5350AE: Configuring Windows Vista Post-Installation System Settings (2 Hours)
5370AE: Troubleshooting User Accounts and Privileges in Windows Vista (2 Hours)
5376AE: Creating and Deploying Application Packages on Computers Running Windows
Vista (2 Hours)
5361BE: Configuring and Troubleshooting Windows® Internet Explorer® 7 (2 Hours)
5359BE: Configuring and Troubleshooting Windows Vista Security (2 Hours)
5366AE: Maintaining and Troubleshooting Computers Running Windows Vista (12
Hours)
5351BE: Maintaining and Optimizing Windows Vista (2 Hours)
5354BE: Configuring Windows Vista Networking and Security (10 Hours)
5372AE: Deploying Windows Vista Desktop Images and Applications (14 Hours)
5358BE: Configuring and Troubleshooting Windows Vista Networking (2 Hours)
5351AE: Maintaining and Optimizing Windows Vista (2 Hours)
5359AE: Configuring and Troubleshooting Windows Vista Security (2 Hours)
5367AE: Methods of Troubleshooting Windows Vista (2 Hours)
5374AE: Deploying Windows Vista Desktop Images (2 Hours)
5361AE: Configuring and Troubleshooting Windows® Internet Explorer® 7 (2 Hours)
5350BE: Configuring Windows Vista Post-Installation System Settings (2 Hours)
5354AE: Configuring Windows Vista Networking and Security (10 Hours)
5360BE: Configuring Windows Vista Applications and Devices (10 Hours)
5368AE: Troubleshooting Computers Running Windows Vista (2 Hours)
5102AE: Supporting 2007 Microsoft® Office System Applications in Windows Vista
(2 Hours)
5371AE: Advanced Troubleshooting with Windows® Sysinternals® Tools (2 Hours)
5369AE: Troubleshooting Devices on Computers Running Windows Vista (2 Hours)
5360AE: Configuring Windows Vista Applications and Devices (10 Hours)
5358AE: Configuring and Troubleshooting Windows Vista Networking (2 Hours)

Microsoft Press Books
Windows Sysinternals Administrator’s Reference

Practice Tests
TestKingdom (http://www.certkingdom.com)

Microsoft Online Resources
Learning Plan: Get started by creating a step-by-step study guide that is
based on recommended resources for this exam.
Windows Vista – Learning Portal: Find special offers and information on training
and certification.
Product information: Visit the Windows Vista Web site for detailed product
information.
Microsoft Learning Community: Join newsgroups and visit community forums to
connect with your peers for suggestions on training resources and advice on your
certification path and studies.

TechNet: Designed for IT professionals, this site includes how-to instructions,
best practices, downloads, technical resources, newsgroups, and chats.

 

Exam-70-432-Training

Exam 70-432:
TS: Microsoft SQL Server 2008, Implementation and Maintenance

Published: September 30, 2008
Language(s): English, French, German, Japanese, Russian, Spanish, Portuguese
(Brazil), Chinese (Simplified)
Audience(s): IT Professionals
Technology: Microsoft SQL Server 2008
Type: Proctored Exam

Special Offer:
Get a discount on this Microsoft Certification Exam
at http://www.certkingdom.com

Audience Profile
Candidates should have one to two years of experience using SQL Server 2008
or two to three years of experience using a previous version of SQL Server.
Candidates for this exam are IT professionals who have jobs in which database
administration is their main area of responsibility, or they work in
environments in which databases are central to their job roles. These job roles
include the following:

* IT generalists who work in environments in which SQL Server 2008 is part of an
overall solution
* IT professionals who manage systems that run SQL Server 2008
* IT professionals who work with third-party applications that are built on SQL
Server 2008
* Developers who build applications that use SQL Server 2008





MCITP Training -
MCSE Training

Credit Toward Certification
When you pass Exam 70-432: TS: Microsoft SQL Server 2008, Implementation and
Maintenance, you complete the requirements for the following certification(s):
* Microsoft Certified Technology Specialist (MCTS): Microsoft SQL Server 2008,
Implementation and Maintenance

Note
This preparation guide is subject to change at any time without prior notice
and at the sole discretion of Microsoft. Microsoft exams might include adaptive
testing technology and simulation items. Microsoft does not identify the format
in which exams are presented. Please use this preparation guide to prepare for
the exam, regardless of its format.

Skills Being Measured
This exam measures your ability to accomplish the technical tasks listed
below.The percentages indicate the relative weight of each major topic area on
the exam.
Installing and Configuring SQL Server 2008 (10 percent)

* Install SQL Server 2008 and related services.
This objective may include but is not limited to: file locations; default paths;
service accounts

* Configure SQL Server instances.
This objective may include but is not limited to: sp_configure

* Configure SQL Server services.
This objective may include but is not limited to: configuration manager; SQL
browser

* Configure additional SQL Server components.
This objective may include but is not limited to: SQL Server Integration
Services (SSIS), SQL Server Analysis Services (SSAS), SQL Server Reporting
Services (SSRS), replication

* Implement database mail.
This objective may include but is not limited to: set up and configure

* Configure full-text indexing.
This objective may include but is not limited to: enable/disable, index
population

Maintaining SQL Server Instances (13 percent)
* Manage SQL Server Agent jobs.
This objective may include but is not limited to: create and schedule jobs;
notification of job execution; disable/enable jobs; change job step order;
logging
* Manage SQL Server Agent alerts.
This objective may include but is not limited to: performance condition alerts;
SQL event alerts; Windows Management Instrumentation (WMI) alerts
* Manage SQL Server Agent operators.
This objective may include but is not limited to: operator schedules; fail safe
operator; add a new operator; notification methods
* Implement the declarative management framework (DMF).
This objective may include but is not limited to: create a policy; verify a
policy; schedule a policy compliance check; enforce a policy; create a condition
* Back up a SQL Server environment.
This objective may include but is not limited to: operating system-level
concepts

Managing SQL Server Security (15 percent)
* Manage logins and server roles.
This objective may include but is not limited to: create logins; disable/enable
logins; security model (authentication mode); password policy enforcement; fixed
server roles; alter logins
* Manage users and database roles.
This objective may include but is not limited to: user mapping; user-defined
roles; fixed roles; guest, public, dbo; creating and deleting user roles
* Manage SQL Server instance permissions.
This objective may include but is not limited to: logon triggers; permissions
vs. fixed role membership; cross-database ownership chaining; impersonation
* Manage database permissions.
This objective may include but is not limited to: impersonation; cross-database
ownership chaining
* Manage schema permissions and object permissions.
This objective may include but is not limited to: manage schema ownership
* Audit SQL Server instances.
This objective may include but is not limited to: use DDL triggers and logon
triggers; C2; common criteria; login Failures; event notifications
* Manage transparent data encryption.
This objective may include but is not limited to: impact of transparent data
encryption on backups
* Configure surface area.
This objective may include but is not limited to: sp_configure

Maintaining a SQL Server Database (16 percent)
* Back up databases.
This objective may include but is not limited to: full backups; differential
backups; transaction log; compressed backups; file and filegroup backups;
verifying backup
* Restore databases.
This objective may include but is not limited to: online restores; full
restores; differential restores; transaction log; file and filegroup restores;
verifying restore; tail of the transaction log
* Manage and configure databases.
This objective may include but is not limited to: files, file groups, and
related options; database options; recovery model; attach/detach data
* Manage database snapshots.
This objective may include but is not limited to: create, drop, revert
* Maintain database integrity.
This objective may include but is not limited to: DBCC CHECKDB; suspect pages
* Maintain a database by using maintenance plans.
This objective may include but is not limited to: Maintenance Plan Wizard;
Maintenance Plan Designer

Performing Data Management Tasks (14 percent)
* Import and export data.
This objective may include but is not limited to: BCP; BULK INSERT; OPENROWSET;
GUI tools
* Manage data partitions.
This objective may include but is not limited to: switching data from one
partition to another; add a filegroup; alter a partition function; alter a
partition scheme
* Implement data compression.
This objective may include but is not limited to: sparse columns; page/row
* Maintain indexes.
This objective may include but is not limited to: create spatial indexes; create
partitioned indexes; clustered and non-clustered indexes; XML indexes; disable
and enable indexes; filtered index on sparse columns; indexes with included
columns; rebuilding/reorganizing indexes; online/offline
* Manage collations.
This objective may include but is not limited to: column collation; database
collation; instance collation

Monitoring and Troubleshooting SQL Server (13 percent)
* Identify SQL Server service problems.
This objective may include but is not limited to: DB Engine service; SQL Agent
service; SQL Browser service
* Identify concurrency problems.
This objective may include but is not limited to: blocks, locks, deadlocks,
activity monitor; relevant Dynamic Management Views
* Identify SQL Agent job execution problems.
This objective may include but is not limited to: proxy accounts; credentials;
job history
* Locate error information.
This objective may include but is not limited to: error log; agent log; job
execution history; event logs

Optimizing SQL Server Performance (10 percent)
* Implement Resource Governor.
* Use the Database Engine Tuning Advisor.
* Collect trace data by using SQL Server Profiler.
* Collect performance data by using Dynamic Management Views (DMVs).
* Collect performance data by using System Monitor.
* Use Performance Studio.

Implementing High Availability (9 percent)
* Implement database mirroring.
This objective may include but is not limited to: monitoring, configuring,
failover

* Implement a SQL Server clustered instance.
This objective may include but is not limited to: monitoring, configuring,
failover

* Implement log shipping.
This objective may include but is not limited to: monitoring, configuring,
failover

* Implement replication.

This objective may include but is not limited to: monitoring, configuring,
failover
Preparation Tools and ResourcesTo help you prepare for this exam, Microsoft
Learning recommends that you have hands-on experience with the product and that
you use the following training resources. These training resources do not
necessarily cover all of the topics listed in the "Skills Measured" tab.

Classroom Training
* 10141A: Maintaining a Microsoft SQL Server 2008 Database (5 Days)
* 6158C: Updating Your SQL Server® 2005 Skills to SQL Server 2008
* : Maintaining a Microsoft SQL Server 2008 Database (5 Days)
* : Implementing a Microsoft SQL Server 2008 Database (5 Days)
* 01: Learning Plan for Microsoft SQL Server 2008 Implementation and Maintenance
(Exam 70-432) (1 Forms)
* 6231A: Maintaining a Microsoft® SQL Server® 2008 Database
* 10227A: Maintaining a Microsoft SQL Server 2008 Database (5 Days)
* 10142A: Maintaining a Microsoft SQL Server 2008 Database (5 Days)
* 6232A: Implementing a Microsoft® SQL Server® 2008 Database
* 6317A: Upgrading Your SQL Server® 2000 Database Administration (DBA) Skills to
SQL Server 2008 DBA Skills
* 2778A: Writing Queries Using Microsoft® SQL Server 2008 Transact-SQL
* 10169A: Implementing a Microsoft SQL Server 2008 Database (5 Days)

Microsoft E-Learning
* 10155AE: DRAFT:Managing Security in Microsoft SQL Server 2008
* 4329BE: Joining Data from Multiple Tables in Microsoft SQL Server 2008
* 4329CE: Joining Data from Multiple Tables in Microsoft SQL Server 2008 (2
Hours)
* 4327CE: Querying and Filtering Data in Microsoft SQL Server 2008 (2 Hours)
* 10156AE: DRAFT:Automating Administrative Tasks in Microsoft SQL Server 2008
* 4332CE: Integrated Full Text Search and Returning XML Result Sets in SQL
Server 2008 (2 Hours)
* 10154AE: DRAFT:Planning, Creating and Optimising Indexes in Microsoft SQL
Server 2008 _2
* 4330CE: Working with Subqueries Using Microsoft SQL Server 2008 (2 Hours)
* 10158AE: DRAFT:Implementing High Availability and Replication in Microsoft SQL
Server 2008
* 4331CE: Modifying Data in Tables with Microsoft SQL Server 2008 (2 Hours)
* 4327BE: Querying and Filtering Data in Microsoft SQL Server 2008
* 10151AE: DRAFT:Installing and Configuring Microsoft SQL Server 2008
* 6369AE: DRAFT: Implementing and Maintaining MS SQL 2008 (TS)
* 4331BE: Modifying Data in Tables with Microsoft SQL Server 2008
* 4332BE: Integrated Full Text Search and Returning XML Result Sets in SQL
Server 2008
* 4333BE: An Introduction to Programming Objects in Microsoft SQL Server 2008
* 2778BE: Querying and Modifying Data in Microsoft SQL Server 2008 with
Transact-SQL
* 4328BE: Grouping and Summarizing Data in Microsoft SQL Server 2008
* 4334CE: Querying Metadata in Microsoft SQL Server 2008 (2 Hours)
* 4326CE: An Introduction to Transact-SQL in Microsoft SQL Server 2008 (2 Hours)
* 10153AE: DRAFT:Planning, Creating and Optimising Indexes in Microsoft SQL
Server 2008
* 2778CE: Querying and Modifying Data in Microsoft SQL Server 2008 with
Transact-SQL (18 Hours)
* 10157AE: DRAFT:Monitoring and Controlling Resources in Microsoft SQL Server
2008
* 4326BE: An Introduction to Transact-SQL in Microsoft SQL Server 2008
* 4334BE: Querying Metadata in Microsoft SQL Server 2008
* 4330BE: Working with Subqueries Using Microsoft SQL Server 2008
* 10152AE: DRAFT:Creating and Managing Databases in Microsoft SQL Server 2008
* 4328CE: Grouping and Summarizing Data in Microsoft SQL Server 2008 (2 Hours)
* 4333CE: An Introduction to Programming Objects in Microsoft SQL Server 2008 (2
Hours)

Microsoft Press Books
* Microsoft SQL Server 2008 Step by Step
* MCTS Self-Paced Training Kit (Exam 70-432): Microsoft SQL Server 2008 –
Implementation and Maintenance
* Programming Microsoft SQL Server 2008
* Inside Microsoft SQL Server 2008: T-SQL Querying
* Microsoft SQL Server 2008 T-SQL Fundamentals
* Programming Microsoft SQL Server 2008
* Microsoft SQL Server 2008 Internals

Practice Tests
* Certkingdom(http://www.certkingdom.com)

Microsoft Online Resources
* SQL Server 2008 Learning Portal: Find special offers and information on
training and certification.
* SQL Server 2008 product information: Visit the SQL Server 2008 Web site for
detailed product information.
* Microsoft Learning Community: Join newsgroups and visit community forums to
connect with your peers for suggestions on training resources and advice on your

certification path and studies.
* TechNet: Designed for IT professionals, this site includes how-to
instructions, best practices, downloads, technical resources, newsgroups, and
chats.
* MSDN: Designed for developers, the Microsoft Developer Network (MSDN) features
code samples, technical articles, downloads, newsgroups, and chats.

Exam-70-270-Training

Exam 70-270:
Installing, Configuring, and Administering Microsoft Windows XP
Professional
Published: February 22, 2008

Language(s): English, French, German, Japanese, Korean, Spanish, Portuguese
(Brazil), Chinese (Simplified)
Audience(s): IT Professionals
Technology: Microsoft Windows XP
Type: Proctored Exam




MCITP Training -
MCSE Training

Special Offer:

Get a discount on this Microsoft Certification Exam from Certkingdom.com
Find out how you can save 15 percent off the price of this certification exam,
and help advance your career.

Overview:
Audience Profile
Candidates for this exam operate in medium to very large computing
environments that use Windows XP Professional as a desktop operating system.
They have a minimum of one year of experience implementing and administering any
desktop operating system in a network environment.
Credit Toward CertificationWhen you pass Exam 70-270: Installing, Configuring,
and Administering Microsoft Windows XP Professional, you complete the
requirements for the following certification(s):

* Microsoft Certified Professional (MCP)

Exam 70-270: Installing, Configuring, and Administering Microsoft Windows XP
Professional: counts as credit toward the following certification(s):
Core credit toward Microsoft Certified Systems Engineer on Windows Server 2003
certification
Core credit toward Microsoft Certified Systems Administrator on Windows Server
2003 certification
Core credit toward Microsoft Certified Systems Engineer on Microsoft Windows
2000 certification
Core credit toward Microsoft Certified Systems Administrator on Microsoft
Windows 2000 certification

Note This preparation guide is subject to change at any time without prior
notice and at the sole discretion of Microsoft. Microsoft exams might include
adaptive testing technology and simulation items. Microsoft does not identify
the format in which exams are presented. Please use this preparation guide to
prepare for the exam, regardless of its format.

Skills Being Measured
This exam measures your ability to accomplish the technical tasks listed
below.The percentages indicate the relative weight of each major topic area on
the exam.
Installing Windows XP Professional

Perform and troubleshoot an attended installation of Windows XP Professional.
Perform and troubleshoot an unattended installation of Windows XP
Professional.
o Install Windows XP Professional by using Remote Installation Services (RIS).
o Install Windows XP Professional by using the System Preparation Tool.
o Create unattended answer files by using Setup Manager to automate the
installation of Windows XP Professional.

Upgrade from a previous version of Windows to Windows XP Professional.
o Prepare a computer to meet upgrade requirements.
o Migrate existing user environments to a new installation.

Perform post-installation updates and product activation.
Troubleshoot failed installations.
Implementing and Conducting Administration of Resources
Monitor, manage, and troubleshoot access to files and folders.
o Configure, manage, and troubleshoot file compression.
o Control access to files and folders by using permissions.
o Optimize access to files and folders.

Manage and troubleshoot access to shared folders.
o Create and remove shared folders.
o Control access to shared folders by using permissions.
o Manage and troubleshoot Web server resources.

Connect to local and network print devices.
o Manage printers and print jobs.
o Control access to printers by using permissions.
o Connect to an Internet printer.
o Connect to a local print device.

Configure and manage file systems.
o Convert from one file system to another file system.
o Configure NTFS, FAT32, or FAT file systems.

Manage and troubleshoot access to and synchronization of offline files.

Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and
Drivers

Implement, manage, and troubleshoot disk devices.
o Install, configure, and manage DVD and CD-ROM devices.
o Monitor and configure disks.
o Monitor, configure, and troubleshoot volumes.
o Monitor and configure removable media, such as tape devices.

Implement, manage, and troubleshoot display devices.
o Configure multiple-display support.
o Install, configure, and troubleshoot a video adapter.

Configure Advanced Configuration Power Interface (ACPI).

Implement, manage, and troubleshoot input and output (I/O) devices.
o Monitor, configure, and troubleshoot I/O devices, such as printers,
scanners, multimedia devices, mouse, keyboard, and smart card reader.
o Monitor, configure, and troubleshoot multimedia hardware, such as cameras.
o Install, configure, and manage modems.
o Install, configure, and manage Infrared Data Association (IrDA) devices.
o Install, configure, and manage wireless devices.
o Install, configure, and manage USB devices.
o Install, configure, and manage hand held devices.
o Install, configure, and manage network adapters.

Manage and troubleshoot drivers and driver signing.
Monitor and configure multiprocessor computers.
Monitoring and Optimizing System Performance and Reliability

Monitor, optimize, and troubleshoot performance of the Windows XP Professional
desktop.
o Optimize and troubleshoot memory performance.
o Optimize and troubleshoot processor utilization.
o Optimize and troubleshoot disk performance.
o Optimize and troubleshoot application performance.
o Configure, manage, and troubleshoot Scheduled Tasks.

Manage, monitor, and optimize system performance for mobile users.

Restore and back up the operating system, System State data, and user data.
o Recover System State data and user data by using Windows Backup.
o Troubleshoot system restoration by starting in safe mode.
o Recover System State data and user data by using the Recovery console.

Configuring and Troubleshooting the Desktop Environment
Configure and manage user profiles and desktop settings.

Configure support for multiple languages or multiple locations.
o Enable multiple-language support.
o Configure multiple-language support for users.
o Configure local settings.
o Configure Windows XP Professional for multiple locations.

Manage applications by using Windows Installer packages.
Implementing, Managing, and Troubleshooting Network Protocols and Services
Configure and troubleshoot the TCP/IP protocol.

Connect to computers by using dial-up networking.
o Connect to computers by using a virtual private network (VPN) connection.
o Create a dial-up connection to connect to a remote access server.
o Connect to the Internet by using dial-up networking.
o Configure and troubleshoot Internet Connection Sharing (ICS).

Connect to resources by using Internet Explorer.
Configure, manage, and implement Internet Information Services (IIS).
Configure, manage, and troubleshoot Remote Desktop and Remote Assistance.
Configure, manage, and troubleshoot an Internet Connection Firewall (ICF).
Configuring, Managing, and Troubleshooting Security
Configure, manage, and troubleshoot Encrypting File System (EFS).
Configure, manage, and troubleshoot a security configuration and local security
policy.

Configure, manage, and troubleshoot local user and group accounts.
o Configure, manage, and troubleshoot auditing.
o Configure, manage, and troubleshoot account settings.
o Configure, manage, and troubleshoot account policy.
o Configure, manage, and troubleshoot user and group rights.
o Troubleshoot cache credentials.

Configure, manage, and troubleshoot Internet Explorer security settings.

Preparation Tools and Resources
To help you prepare for this exam, Microsoft Learning recommends that you
have hands-on experience with the product and that you use the following
training resources. These training resources do not necessarily cover all of the
topics listed in the "Skills Measured" tab.

Classroom Training
* : Implementing and Supporting Microsoft Windows XP Professional (5 Days)
* 2620B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)
* 2619B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)
* 2226A: Installing, Administering and Configuring Microsoft Windows XP
Professionnel (2 Days)
* 2223A: Installing, Administering and Configuring Microsoft Windows XP
Professionnel (2 Days)
* 2223B: Installing, Administering, and Configuring Microsoft Windows XP
Professional (2 Days)
* 2618B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)
* 2616B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)
* 2285A: Installing, Configuring & Administering Microsoft® Windows® XP
Professional
* 2272B: Implementing and Supporting Microsoft® Windows® Vista Professional
* 2617B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)
* 2227B: Installing, Administering, and Configuring Microsoft Windows XP
Professional (2 Days)
* 2615B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)
* 2225A: Installing, Administering and Configuring Microsoft Windows XP
Professionnel (2 Days)
* 2225B: Installing, Administering, and Configuring Microsoft Windows XP
Professional (2 Days)
* 2285B: Installing, Configuring & Administering Microsoft® Windows® XP
Professional
* 2227A: Installing, Administering and Configuring Microsoft Windows XP
Professionnel (2 Days)
* 2224A: Installing, Administering and Configuring Microsoft Windows XP
Professionnel (2 Days)
* 2621B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)
* 2619A: (5 Days)
* 2224B: Installing, Administering, and Configuring Microsoft Windows XP
Professional (2 Days)
* 2272C: Implementing and Supporting Microsoft® Windows® XP Professional
* 1560C: Updating Support Skills from Microsoft® Windows NT® 4.0 to Microsoft
Windows® 2000
* 2226B: Installing, Administering, and Configuring Microsoft Windows XP
Professional (2 Days)

Microsoft E-Learning
* 2285AE: Installing, Configuring & Administering Microsoft® Windows® XP
Professional
* 1560AE: Updating Support Skills from Microsoft® Windows NT® 4.0 to Microsoft
Windows® 2000
* 2285BE: Installing, Configuring & Administering Microsoft® Windows® XP
Professional

Microsoft Press Books
* MCSE Training Kit (Exam 70-270): Microsoft Windows XP Professional

Practice Tests
* Certkingdom(Certkingdom.com)

Microsoft Online Resources
Learning Plan: Get started by creating a step-by-step study guide that is based
on recommended resources for this exam.
Microsoft Learning Community: Join newsgroups and visit community forums to
connect with your peers for suggestions on training resources and advice on your

certification path and studies.

TechNet: Designed for IT professionals, this site includes how-to instructions,
best practices, downloads, technical resources, newsgroups, and chats.

MSDN: Designed for developers, the Microsoft Developer Network (MSDN) features
code samples, technical articles, downloads, newsgroups, and chats.

Have Questions? For advice about training and certification, connect with peers:
* Visit the training and certification forum

For questions about a specific certification, chat with a Microsoft Certified
Professional (MCP):
* Visit our MCP newsgroups

To find out about recommended blogs, Web sites, and upcoming Live Meetings on
popular topics, visit our community site:
* Visit the Microsoft Learning community