Archive for the ‘MCSE Certification’ Category

Microsoft Certifications 2014 can you a JOB

With the new technologies coming in the market every other day, life has become advanced these days. In this modern era, you have to be on your toes all the time especially if your career in related to the field of IT: one has to stay updated with all the latest programs and their features in order to stay ahead of his peers. For instance, there was a time when Gramophone was the invention of the century but then it was replaced with mobile phones. Similarly, the invention of television and radio created quite a heap in the early 20th century but later on, the thunder was stolen by computers in the late 20th century.

In this day and age, computers and internet have become the center of attention. Consequently, IT has become the most popular field. IT experts are quite in demand these days; but with the emergence of new programs every other day, they have to keep up with the latest technology in order to stay ahead in the race. One way of staying ahead is the certification courses. These courses ensure that the candidate has attained all the latest knowledge and is ready to roll in the world of technology.

This article will discuss some of the most popular certification courses offered by Microsoft.

Microsoft Technology Associate

This is a certification course designed for the starters: people who want to start their line of business in the field of technology. Accordingly, it tests the fundamentals of IT and validates that the candidates have a basic understanding of the essentials. This course has been divided into three tracks and the candidates can choose any one of the tracks, depending on their preference. The tracks are: IT infrastructure, Database Design and Developer.

Microsoft MCSA- Windows Server 2008
This exam is designed for the IT personnel and it validates their skills in Server Networking management. IT professionals and System Administrators are suggested to take MCSA- Windows Server 2008 exam especially if they are looking forward to earning their MCSE certification.

Microsoft MCSA- Windows Server 2012
This certification exam is an advanced level exam which validates that the candidates have sufficient knowledge of Windows Server 2012 for its proper installation, configuration and working. MCSA- Windows Server 2012 certified can easily get the position of Network Administrator, Computer Systems Administrator or Computer Network Analyst.

Microsoft MCSE- Server Infrastructure
This certification course is designed for IT experts and it will get you the title of ‘Solutions Expert’. It tests individual’s skills in effectively and efficiently running a modern data center with some experience in virtualization storage and networking, identity management and systems management.

Microsoft MCSE- Desktop Infrastructure
This course validates that the individuals can manage desktops and devices, while maintaining their security and integrity, from anywhere around the globe. It also tests individuals’ expertise in application and desktop virtualization together with remote desktop services. With this certification in hand, you can easily qualify for a job of Data and Application Manager or Desktop and Device Support Manager.

Microsoft MCSE- Messaging
This certification is an expert level certification and it validates that the applicant has relevant skills in order to increase user productivity and flexibility. It also validates that the person has sufficient knowledge as to how to improve data security and reduce data loss. After passing this certification exam, candidates can easily qualify for the position of Network and Computer System Administrator.

Microsoft  MCSE- Communication
This certification validates candidates’ expertise in using Lync Server to create an effective communication path that can be accessed from all around the globe. This certification is also an expert level certification and you can easily qualify for the position of Network and Computer System Administrator with it.

Microsoft  MCSE- SharePoint

This Microsoft Certified Solutions Expert certification course verifies that the candidates have the necessary expertise to share, synchronize and organize the data across the organization. SharePoint 2013 is the updated version of Microsoft Office, and passing this certification can get you a job of Systems or Network Analyst.

Microsoft MCSD- SharePoint Application

This Microsoft Certified Solutions Developer certification course is another of expert level certification courses which validates individuals’ expertise in web programming. It also requires the individuals to design and develop applications with Microsoft SharePoint. With this certification, you can easily secure the position of Software Developer or Web Developer.

Microsoft Private Cloud

MCSE- Private Cloud certification course tests candidates’ expertise to manage Private Cloud computer technologies. It also verifies that the candidate can implement these technologies in a way to optimize service delivery. You can easily get the position of Server Administrator and Network Manager with this certification on your resume.

Microsoft System Center Configuration Manager
Microsoft System Center Certification focuses on the skills to manage computer and clients. The candidates should be able to configure, administer and deploy System Center 2012 in order to pass this exam. You can earn the title of Microsoft Certified Technology Specialist through this certification.

Microsoft Server Virtualization
This certification verifies that the candidate is familiar with Server Virtualization, both on Windows Server and System Center. This course expands individual’s expertise and skills in order for him to meet the rapidly modernizing technological business needs, and it can get him the title of Microsoft Specialist in no time.

Microsoft Office Certifications
Microsoft offers many certifications that verify candidates’ skills in handling and using Microsoft Office Applications. These certifications start from beginners level and go up to the master level. Microsoft Office Specialist is a beginner level certification whereas Microsoft Office Specialist Expert is an advanced level certification. Last but not the least; Microsoft Office Specialist Master is a master level certification.

Microsoft MCSA- Office 365
This course focuses on individual’s skills in handling Office 365 together with productivity tools and cloud-based collaboration. This certification can easily get you the position of Cloud Application Administrator or SaaS Administrator.

Microsoft Dynamics

This Microsoft Certified Technology Specialist certification confirms an individual’s expertise in Microsoft dynamics: a specific module can be chosen for this certification. However, this certification will be withdrawn from the market, at the end of this year, and replaced with the new ones.

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70-643: Windows Server 2008 Applications Infrastructure, Configuring

You work as the network administrator at The network has a domain named All servers on the network run Windows Server 2008 and all client computers
run Windows Vista. recently entered into partnership with Weyland Industries.
You create user accounts in the domain for some employees of Weyland Industries.
You place the user accounts into a global security group named WeySecure.
You want to provide members of the WeySecure group access to parts of the network
via a Terminal Services Gateway server named ABC-TS01.
What do you need to do to ensure that the WeySecure group is able to access ABC-TS01?

A. You need to configure a Remote Access Policy.
B. You need to create and configure a Connection Authorization Policy.
C. You need to configure Device redirection.
D. You need to configure a Network Access Protection Policy.

Answer: B

Explanation: To provide a security group access to ABC-TS02, you need to create and configure
a Connection Authorization Policy.
A connection authorization policy (CAP) allows you to control who can connect to the Terminal
Server through the Terminal Services Gateway. You can configure what groups can access the
Terminal Server through the TS Gateway.
Reference: Configuring the Windows Server 2008 Terminal Services Gateway (Part 2) / Create a
Terminal Services Gateway CAP


You work as a network administrator for The network consists of a domain
named All servers on the network either run Windows Server 2008 or
Windows Server 2003.
The network contains a Windows Server 2003 server named ABC-SR05 and a Windows
Server 2008 server named ABC-SR06. ABC-SR05 has Microsoft SQL Server 2005 and Microsoft
Windows SharePoint Services (WSS) 2.0 installed.
You receive instruction to uABCrade Windows SharePoint Services (WSS) 2.0 to Windows
SharePoint Services (WSS) 3.0 and have it run on ABC-SR06. You need to have Windows
SharePoint Services (WSS) 3.0 retain the content and settings from Windows SharePoint Services
(WSS) 2.0.
Which of the following steps would be the best way to accomplish this task? (Choose multiple

A. You should back up the SharePoint configuration as well as the content from ABC-SR05.
B. You should back up the SQL Server 2005 configuration as well as the Microsoft Windows
SharePoint Services (WSS) databases from ABC-SR05.
C. You should uABCrade ABC-SR05 to Windows Server 2008.
D. You should install Microsoft Windows SharePoint Services (WSS) 3.0 on ABC-SR06.
E. You should install Microsoft Windows SharePoint Services (WSS) 2.0 on ABC-SR06.
F. You should restore the backup from ABC-SR05 to ABC-SR06.
G. You should uABCrade Windows SharePoint Services (WSS) 2.0 to Windows SharePoint
Services (WSS) 3.0 on ABC-SR06.

Answer: A,E,F,G

Explanation: In order to migrate to SharePoint Services (WSS) 3.0 from ABC-SR05 to ABC-SR06
with all the configuration and content, you need to install WSS 2.0 on ABC-SR06. You need to
back up the WSS 2.0 configuration and content from ABC-SR05. Then the backup can be restored
from ABC-SR05 to ABC-SR06. Lastly an in-place uABCrade of WSS 2.0 to WSS 3.0 can be
executed on ABC-SR06.
When you run an in-place uABCrade, all content and configuration data is uABCraded in-place, at
one time. When you start the in-place uABCrade process, the Web server and Web sites remain
offline until the uABCrade has been installed. In-place uABCrades are best for a stand-alone
server and small installations as in this case
Reference: Install and configure Office SharePoint Server for an in-place uABCrade

Determine uABCrade approach (Office SharePoint Server)

You work as the network administrator at The network consists of a domain
named has headquarters in London and branch office in Paris. All servers on
the network run Windows Server 2008 and all client computers run Windows Vista.
The network contains a member server named ABC-SR01. ABC-SR01 is configured as
the Key Management Service (KMS) server.
You are planning to roll out 20 new Windows Server 2008 computers on the network.
After installing Windows Server 2008 on three of the computers you discover that the servers are
unable to activate using ABC-SR01.
How can you ensure that the new computers are able to activate using ABC-SR01?

A. You should ensure that the new servers have a connection to the internet.
B. You should install the Key Management Service (KMS) on a dedicated Windows Server 2008
C. You should phone Microsoft Licensing House to Activate the servers by telephone.
D. You should install Windows Server 2008 on at least 7 of the remaining computers.

Answer: D

Explanation: To activate the new server through KMS server, you should complete the installation
of at least 10 servers. The Key Management Service is a Windows service. KMS is a trusted
mechanism that, once the KMS host is activated, allows volume client computers within the
enterprise to activate themselves without any interactions with Microsoft. KMS activation of
Windows Server 2008 follows a hierarchical structure. Each successive product group can activate
all the groups below it, and the KMS can be hosted on any edition that it can activate.

You are the network administrator at The network consists of a domain
named All servers on the network run Windows Server 2008 and all client
computers run Windows XP Professional. currently makes use of two computers named
ABC-TS01 and ABC-TS02 which runs the Terminal Server Session Broker role. recently entered into partnership with Weyland Industries who make use of two
computers named WEYLAND-TS01 and WEYLAND-TS02. During the course of the day you
receive instruction from and Weyland Industries to configure their Terminal servers for
load balancing whilst ensuring ABC-TS02 is configured as the preferred server.
What program would you use to configure the load balancing?

A. You should use the Terminal Services Resource Authorization policy (RAP).
B. You should use the Terminal Services Configuration utility.
C. You should use the Terminal Services Connection Authorization policy (CAP).
D. You should use the Group Policy Manager utility.

Answer: B

Explanation: In order to configure load balancing for the four terminal servers you need to make
use of the Terminal Services Configuration utility. This will also make ABC-TS02 the preferred
server for TS sessions. Using NLB with Terminal Services provide increased availability,
scalability, and load-balancing performance, as well as the ability to distribute a large number of
Terminal Services clients over a group of terminal servers.

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70-412 Configuring Advanced Windows Server 2012 Services

You are employed as a network administrator at has an Active Directory
domain named All servers on the network have Windows Server 2012 installed. has a server, named ABC-SR07, which is configured as a DHCP server. You have
created a superscope on ABC-SR07.
Which of the following describes a reason for creating a superscope? (Choose all that apply.)

A. To support DHCP clients on a single physical network segment where multiple logical IP
networks are used.
B. To allow for the sending of network traffic to a group of endpointsdestination hosts.
C. To support remote DHCP clients located on the far side of DHCP and BOOTP relay agents.
D. To provide fault tolerance.

Answer: A,C


You are employed as a network administrator at has an Active Directory
domain named All servers, including domain controllers, on the network have
Windows Server 2012 installed. has a domain controller, named ABC-DC01, which is configured as a DNS server. You
are planning to unsign the zone.
Why should you unsign the zone?

A. To remove the zone.
B. To change the current zone type.
C. To add a new primary zone.
D. To create an Active Directory-integrated zone.

Answer: B


You are employed as a network administrator at has an Active Directory
domain named All servers on the network have Windows Server 2012 installed. has a server named ABC-SR01, which hosts the IP Address Management (IPAM)
Server feature. also has a server, named ABC-SR02, which is configured as a DHCP server.
You have been instructed to make sure that a user, named Mia Hamm, who belongs to the IPAM
Users group on ABC-SR01, has the ability to modify the DHCP scopes on ABC-SR02 by making
use of use IPAM. You want to achieve this without assigning Mia Hamm any unnecessary permissions.
Which of the following actions should you take?

A. You should consider making Mia Hamm a member of the DHCP Administrators group on ABCSR02.
B. You should consider making Mia Hamm a member of the IPAM Administrators group on ABCSR02.
C. You should consider making Mia Hamm a member of the Local Administrators group on ABCSR02.
D. You should consider making Mia Hamm a member of the Domain Administrators group.

Answer: A


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Examkingdom Releases Training Courseware and Test Prep for the MCSE 2012 Private Cloud Certification

Prove your expertise in managing and implementing Microsoft private cloud computing technologies with Examkingdom.

Examkingdom is pleased to announce the addition of its Training Courseware and Certkingdom Test Prep for the 70-246 and 70-247 MCSE 2012 Private Cloud Certification exams.

For professionals seeking to expand their career path, cloud computing has become the dominant IT protocol in corporate culture. Cloud computing and cloud-related skills represent virtually all IT growth opportunities through 2015. Businesses worldwide are in need of IT professionals with verifiable experience in private cloud implementation. The MCSE 2012 Private Cloud certification equips IT professionals to build private cloud solutions which can elevate IT service delivery within companies.

Required prerequisite for the MCSE 2012 Private Cloud is the MCSA: Windows Server 2012 certification. Earning an MCSE 2012: Private Cloud certification will qualify candidates for such jobs as server administrator, systems programmer, and network manager.

Examkingdom Training Courseware will help develop a thorough understanding and real world knowledge of Microsoft’s approach to cloud computing. Combined with Certkingdom Test Prep, Examkingdom ensures you maximize the learning experience for success on exam day. Let Examkingdom assist in expanding your career to a Microsoft Certified Solutions Expert today.

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70-236 Microsoft Exchange Server 2012

Preface xvii
Foreword xxi
1 Introduction 1
1.1 A decade and counting of Exchange deployments 1
1.1.1 The way we were 2
1.1.2 The protocol wars 2
1.1.3 Ever increasing mobility 4
1.1.4 Third-party products and management 6
1.1.5 Some interesting projects 6
1.1.6 The not so good points 7
1.1.7 Exchange’s connection with the Active Directory 10
1.1.8 Reviewing predictions made in 1996 11
1.2 Microsoft’s themes for Exchange 2007 12
1.2.1 The happy prospect of a migration 18
1.3 Preparing for Exchange 2007 20
1.4 Installing Exchange 2007 22
1.4.1 Modifying and removing servers 27
1.4.2 Validating the installation 27
1.4.3 Third-party software 28
1.5 Server roles 28
1.5.1 Services 32
1.6 Licensing 36
1.6.1 Version numbers 40
1.6.2 32-bit Exchange 2007? 41
1.7 Support 42
1.8 Challenges for Exchange 2007 42
1.9 Into the future 45
vi Contents
2 Exchange, Windows, and the Active Directory 47
2.1 Active Directory and Exchange 47
2.1.1 Domain Designs 48
2.2 Active Directory replication 50
2.2.1 Replication basics 51
2.2.2 When Active Directory replication happens 53
2.2.3 Active Directory naming contexts 55
2.2.4 Transforming Domain controllers into
Global Catalogs 58
2.2.5 USNs and replication 60
2.2.6 Urgent replication 64
2.2.7 Intrasite and Intersite replication 65
2.2.8 High-watermark vector and up-to-date vector tables 68
2.2.9 Changes in Active Directory replication in Windows 2003 70
2.3 Exchange’s Active Directory Topology service 71
2.3.1 DSAccess (or ADAccess) 72
2.3.2 How many Global Catalog servers do I need? 75
2.3.3 Where are my Global Catalogs? 76
2.4 Recovering deleted Active Directory accounts 78
2.5 Exchange and the Active Directory schema 80
2.5.1 Updating the schema with an installation 80
2.5.2 Changing the schema 82
2.5.3 Active Directory custom attributes for Exchange 85
2.5.4 Updating the schema to allow Ambiguous
Name Resolution 86
2.5.5 Exchange-specific permissions 87
2.5.6 Exchange property sets 88
2.6 Longhorn and Exchange 2007 90
2.7 The very important LegacyExchangeDN attribute 91
2.8 Brain surgery for the Active Directory: ADSIEDIT 93
2.8.1 LDP and LDIFDE 96
2.8.2 Active Directory for Exchange 98
3 The Basics of Managing Exchange 2007 99
3.1 Exchange Management Console 100
3.1.1 The importance of filters 104
3.1.2 Managing mixed organizations 109
3.1.3 Running EMC remotely or on a workstation 112
3.1.4 No more AD Users and Computers 113
3.1.5 Changing columns 115
Contents vii
3.1.6 Visual effects 116
3.2 Why some options have disappeared from EMC 118
3.2.1 Coping with change 122
3.3 Changes in the Exchange delegation model 124
3.4 Customized Recipient Management 128
3.4.1 Adieu RUS 130
3.4.2 Recipient types 132
3.5 Moving users 133
3.5.1 Moving mailboxes 134
3.5.2 Logging mailbox moves 138
3.6 Using distribution groups 140
3.6.1 Forming groups 142
3.6.2 Group changes in Exchange 2007 145
3.6.3 Expanding distribution lists 147
3.6.4 How many objects can I have in a group? 148
3.6.5 Managing group membership 149
3.6.6 Protected groups (and users) 152
3.7 Using groups for permissions 154
3.7.1 Managing distribution groups from Outlook 154
3.8 Dynamic distribution groups 156
3.8.1 Changing filters and conditions for dynamic
distribution groups 157
3.8.2 A note on OPATH 159
3.8.3 A new UI for dynamic groups 160
3.8.4 Creating New dynamic groups 162
3.8.5 Using dynamic Distribution groups 167
3.9 Mailbox quotas 168
3.9.1 Setting mailbox quotas 170
3.10 Email address policies 173
3.10.1 Mailbox moves and email address policies 178
3.10.2 Queries that drive email address policies 178
3.11 Address lists 183
3.11.1 Upgrading Address Lists to Exchange 2007 format 187
3.12 User naming conventions 188
3.13 Server naming conventions 192
3.14 Moving from the basics 194
4 The Exchange Management Shell 195
4.1 EMS: Exchange’s management shell 197
4.1.1 Working with PowerShell commands 199
4.1.2 Exchange shell commands 204
viii Contents
4.1.3 Command editing 208
4.1.4 Getting at more information about something 210
4.1.5 Using common and user-defined variables 214
4.1.6 Identities 217
4.1.7 Working in a multi-domain forest 219
4.1.8 Profiles 221
4.1.9 PowerShell in batch 223
4.1.10 Execution policies 224
4.1.11 Sending email from the shell 226
4.2 Learning from EMC 229
4.3 Using EMS to work with mailboxes 232
4.3.1 Creating a new mailbox with a template 232
4.3.2 Setting and retrieving mailbox properties 234
4.3.3 Other ways of interacting with mailboxes 244
4.3.4 Get-Recipient 245
4.3.5 Moving mailboxes 245
4.3.6 Accessing another user’s mailbox 249
4.3.7 Different commands and different properties 251
4.3.8 Contacts 252
4.4 Working with distribution groups 253
4.4.1 Working with dynamic distribution groups 257
4.4.2 Advanced group properties 262
4.5 Delegation through the shell 265
4.6 Creating efficient filters 267
4.7 Bulk updates 270
4.7.1 Creating sets of mailboxes 273
4.8 Reporting mailbox data 275
4.8.1 Special properties 282
4.9 Using the shell for other management tasks 284
4.10 Command validation 287
4.11 Working with remote servers 290
4.12 Working with non-Exchange 2007 servers 291
4.13 Testing Exchange 2007 292
4.13.1 Client connections 294
4.13.2 Mail Flow 295
4.13.3 Miscellaneous test commands 297
4.14 PowerShell for Exchange administrators 297
5 The Store 301
5.1 Introducing the Store 301
5.2 Differences in the Exchange 2007 Store 306
Contents ix
5.2.1 Are 64 bits that important? 307
5.2.2 Trading memory for I/O 312
5.2.3 The decrease in storage costs 317
5.3 No more streaming database 318
5.4 Tables and items 320
5.5 Storage groups 323
5.5.1 Creating a new storage group and database 327
5.5.2 Working with storage groups and databases 329
5.6 Transaction logs 331
5.6.1 Circular logging 335
5.6.2 Creating new transaction logs 337
5.6.3 Reserved logs 338
5.6.4 Transactions, buffers, and commitment 339
5.6.5 Transaction log I/O 341
5.6.6 Protecting transaction logs 341
5.6.7 Transaction log checksum 342
5.6.8 Maximum database size 343
5.7 Database portability 345
5.7.1 Zero database pages 349
5.8 MAPI connections and logons 349
5.9 The Deleted Items cache 350
5.9.1 Cleaning the Deleted Items cache 356
5.9.2 Recovering items and mailboxes 357
5.10 Background maintenance 360
5.10.1 Background tasks 364
5.10.2 Tracking background maintenance 367
5.11 Fixing failed databases 368
5.12 Exchange 2007 content indexing 375
5.12.1 Using content indexing 380
5.13 Public folders 383
5.13.1 Public folders and Exchange 2007 384
5.13.2 Changes in public folders administration since
Exchange 2003 386
5.13.3 Calming replication storms 388
5.13.4 Managing public folders with Exchange 2007 392
5.13.5 Permissions on top-level folders 405
5.13.6 Referrals 405
5.13.7 Migrating public folder content 406
5.14 Removing database size limits 408
5.15 Backups 408
5.15.1 NTBackup 410
x Contents
5.15.2 Other commercial backup products 410
5.15.3 Creating a backup strategy 413
5.15.4 Backups and storage groups 415
5.15.5 Checkpoint file 421
5.15.6 The future of streaming backups 426
5.16 Moving from the Store 427
6 Exchange Transport and Routing 429
6.1 The evolution of routing 429
6.2 Change through experience 430
6.2.1 Hidden administrative and routing groups 433
6.3 Exchange 2007 transport architecture 435
6.3.1 The critical role of hub transport servers 438
6.3.2 Receive connectors 440
6.3.3 Send connectors 447
6.3.4 Linking Exchange 2003 and Exchange 2007 453
6.3.5 Multiple routes into Exchange 2003 458
6.3.6 Decommissioning Exchange 2003 routing groups 458
6.3.7 Handling Exchange 2003 link state updates
during migration 458
6.3.8 Foreign connectors 459
6.3.9 Authorization 460
6.3.10 Accepted domains 460
6.3.11 Transport storage 461
6.4 Routing ABC 464
6.4.1 Resolving multiple paths 467
6.4.2 Most specific connector 467
6.4.3 Connector cost 469
6.4.4 Closest proximity 469
6.4.5 The role of hub routing sites 470
6.4.6 Site link costs versus routing costs 471
6.4.7 Instructing mailbox servers 472
6.4.8 Bypassing some connections 472
6.4.9 Protocol logging 473
6.4.10 X.400 support 474
6.4.11 Bifurcation 475
6.4.12 Header firewalls 476
6.5 Transport configuration 476
6.5.1 Transport configuration file 481
6.5.2 Routing logs 483
6.6 Queues 485
Contents xi
6.6.1 The Queue Viewer 488
6.6.2 The Unreachable queue 491
6.6.3 Poison messages 493
6.7 Back Pressure 494
6.8 Delivery Status Notifications 496
6.8.1 Customizing DSNs 501
6.8.2 Postmaster addresses 504
6.9 Transport agents 505
6.10 Transport summary 506
6.11 Edge servers 506
6.11.1 Edge or hub? 508
6.11.2 Basic Edge 510
6.11.3 Edge Synchronization 511
6.11.4 Basic Edge security 518
6.11.5 Fighting spam and email viruses 518
6.11.6 Defense in depth 522
6.11.7 Microsoft’s approach to mail hygiene 523
6.11.8 Forefront for Exchange 528
6.11.9 Mail Hygiene Agents 533
6.11.10 Agent logs 535
6.11.11 Connection filtering 536
6.11.12 Sender filtering 538
6.11.13 Address Rewrite agent 539
6.11.14 Sender ID agent 541
6.11.15 Content filtering 547
6.11.16 Content Filter updates 550
6.11.17 Per-user SCL processing 553
6.11.18 Safelist Aggregation 554
6.11.19 Sender reputation 557
6.11.20 Recipient filtering 559
6.11.21 Blocking file attachments 560
6.11.22 Attachment filtering 562
6.11.23 Edge transport rules 563
6.11.24 Available Edge 565
6.12 Client-side spam suppression 567
6.12.1 Outlook’s Junk Mail Filter 568
6.12.2 Postmarks 573
6.12.3 Restricting OOF and other notifications 574
6.13 Routing onwards 580
xii Contents
7 Clients 581
7.1 Outlook 583
7.1.1 Outlook web services 585
7.1.2 Understanding Outlook’s relationship with Exchange 591
7.1.3 Deploying cached Exchange mode 596
7.1.4 Address caching 599
7.1.5 MAPI compression and buffers 600
7.1.6 Conflict resolution 602
7.1.7 Preventing MAPI clients from connecting 603
7.1.8 Outlook 2007 and Exchange 5.5 607
7.2 Offline and personal Stores 608
7.2.1 Personal folders 609
7.2.2 Mail delivery to personal folders 611
7.2.3 Configuring PSTs 615
7.2.4 PST archiving 617
7.3 Offline folder files 619
7.3.1 OST synchronization 621
7.3.2 When things go wrong with your OST 623
7.4 Out of Office changes 624
7.4.1 The big question: Is Outlook 2007 worth the upgrade? 625
7.5 The Offline Address Book (OAB) 626
7.5.1 Downloading the OAB 627
7.5.2 OAB files on the PC 628
7.5.3 The evolving OAB format 630
7.5.4 OAB and cached Exchange mode 632
7.5.5 OAB generation and distribution 634
7.5.6 Creating a customized OAB 640
7.5.7 Allocating OABs to users 642
7.6 Outlook Anywhere 645
7.7 Outlook Web Access 650
7.7.1 New features in Outlook Web Access 2007 652
7.7.2 Outlook Web Access Light 658
7.7.3 International versions 662
7.7.4 Accessing legacy data 664
7.7.5 Managing Outlook Web Access 666
7.7.6 Authentication 667
7.7.7 Segmentation 671
7.7.8 Notifications 675
7.7.9 Controlling attachments 677
7.7.10 Themes 680
7.7.11 Client settings 684
Contents xiii
7.8 Internet client access protocols 684
7.8.1 IMAP4 685
7.8.2 The Exchange 2007 IMAP server 689
7.9 Mobile clients 694
7.9.1 Selecting mobile devices 696
7.9.2 Server-based ActiveSync 698
7.10 Windows Mobile 6.0 and Exchange 2007 702
7.10.1 ActiveSync policies 706
7.10.2 Managing mobile devices through EMC 711
7.10.3 Moving mailboxes to Exchange 2007 and ActiveSync 713
7.10.4 Estimating network traffic for mobile devices 715
7.10.5 Analyzing ActiveSync logs 717
7.10.6 Wiping mobile devices 719
7.10.7 Debugging synchronization 721
7.11 Comparing Windows Mobile and BlackBerry 723
7.11.1 Processing the mail 725
7.11.2 Other messaging options for Windows Mobile 730
7.11.3 Power management 731
7.11.4 Input flexibility 732
7.12 Unified Communications 735
7.13 Unified Messaging 737
7.13.1 Client Access to voicemail 741
7.13.2 Dealing with voicemail 745
7.13.3 Voice synthesis 747
7.13.4 Pure voicemail 748
7.13.5 The magic of SIP 749
7.13.6 Speech Grammars 752
7.13.7 Phonetic names 754
7.13.8 Cross-forest UM 756
7.14 Special mailboxes 756
7.15 Clients and users 759
8 Managing Users 761
8.1 Room and equipment mailboxes 762
8.1.1 Managing properties of room and equipment mailboxes 765
8.1.2 Converting old mailboxes to rooms 770
8.2 Helping users to use email better 771
8.2.1 Eliminating bad habits 771
8.2.2 Disclaimers 779
8.2.3 Out-of-Office Notifications 781
8.2.4 The last few bad email habits 781
xiv Contents
8.3 Customizing display templates 782
8.4 Exchange 2007 and compliance 787
8.4.1 The growing need for compliance 789
8.4.2 Transport rules 792
8.4.3 Using a rule to add disclaimer text to outgoing messages 794
8.4.4 Capturing selected messages 795
8.4.5 Becoming more complicated 797
8.4.6 Creating an ethical firewall 800
8.4.7 Transport rule storage 803
8.4.8 Rules and the shell 804
8.4.9 Journal rules 808
8.5 Messaging Record Management 815
8.5.1 Managing default folders 818
8.5.2 Managing custom folders 824
8.5.3 Allocating managed folders with policies 826
8.5.4 Applying policies to users 827
8.5.5 The Managed Folder Assistant 829
8.5.6 Logging Managed Folder activity 831
8.5.7 Using Managed Folders 833
8.5.8 Harvesting information from managed folders 835
8.6 Message classifications 837
8.6.1 Adding intelligence to classification through rules 844
8.7 Copying user mailboxes 848
8.7.1 Auditing 853
8.8 Free and busy 853
8.8.1 Looking at free and busy data 855
8.8.2 Free and busy in Exchange 2007 861
8.8.3 Changes in Outlook 2007 863
8.8.4 Cross-forest free and busy 866
9 Hardware and Performance 867
9.1 Moving toward 64-bit Exchange 867
9.2 Buying servers for Exchange 2007 870
9.3 The storage question 876
9.4 RPC pop-ups 881
9.5 Clusters and Exchange 882
9.6 Continuous replication and Exchange 2007 888
9.6.1 Concepts 889
9.7 Deploying Local Continuous Replication (LCR) 892
9.7.1 How LCR works 897
9.7.2 LCR operations 900
Contents xv
9.7.3 LCR restrictions 903
9.7.4 LCR database transition 904
9.8 Deploying Cluster Continuous Replication (CCR) 906
9.8.1 Comparing CCR and traditional clusters 910
9.8.2 CCR in practice 912
9.8.3 CCR failovers 915
9.8.4 Lost Log Resilience 919
9.8.5 The transport dumpster 921
9.8.6 Standby Continuous Replication 924
9.9 Continuous Log Replication: Good or bad? 924
9.10 Virtual Exchange 925
10 More useful things to Know about Exchange 929
10.1 Automated analysis 929
10.1.1 SSCP 932
10.1.2 Microsoft’s Release to Web (RTW) strategy 933
10.2 The Exchange Toolbox 935
10.2.1 Updates 936
10.2.2 Database Recovery Management 937
10.2.3 Database Troubleshooter 942
10.2.4 Mail Flow Troubleshooter 943
10.3 Messaging tracking logs 945
10.3.1 Generating message tracking logs 947
10.3.2 Log sizes and ages 950
10.3.3 Keeping track of message subjects 951
10.3.4 Accessing message tracking logs 951
10.3.5 Using the Troubleshooting Assistant to track messages 952
10.3.6 Tracking messages with EMS 956
10.3.7 Message delivery latency 959
10.4 Management frameworks 959
10.5 Utilities 963
10.5.1 Performance testing 963
10.5.2 The MFCMAPI utility 965
10.5.3 MDBVU32 968
10.5.4 ExMon—Exchange User Monitor 968
10.5.5 PFDavAdmin 971
10.5.6 LogParser 973
10.5.7 Outlook Spy 978
10.6 Bits and pieces 978
10.6.1 Where the Exchange team hangs out 978
10.6.2 Online Forums 979
xvi Contents
10.7 Conferences 979
10.7.1 Magazines 980
10.7.2 How Exchange uses registry keys 980
10.8 Good reference books 981
A Appendix 983
A.1 Message Tracking Log Format 983
A.2 Events noted in Message Tracking Logs 985
B Important Exchange PowerShell commands 987
B.1 Recipient management commands 987
B.2 Exchange server administrative Commands 990
B.3 Databases and Storage Groups 993
B.4 Address Lists and Email Policies 995
B.5 Queues and Messages 995
B.6 Edge Synchronization 996
B.7 Routing 997
B.8 ActiveSync 998
B.9 Public folders 999
B.10 Transport and journal rules 1000
B.11 IMAP and POP 1001
B.12 Active Directory commands 1002
B.13 Testing Exchange 2007 1003
B.14 Basic PowerShell 1004
B.15 PowerShell control commands 1005


By their very nature, every book that seeks to describe how technology works face challenges during its creation. Dealing with beta software and attempting to resolve the difference between how the software works and how the developers say it will work in the final version is a problem faced by any author, which is one reason why it is often best to wait to finalize text after you have a chance to work with released software. Looking back at this project, in some ways, this has been the hardest book of the seven that I have written about Exchange. I think that there are four reasons why this might be so. First, Exchange 2007 marks the boundary for substantial architectural change within the product, so it is similar to the degree of change that we experienced when we moved from Exchange 5.5 to Exchange 2000. Second, the nature of software is that it becomes more complex over time as the developers add new features and this is certainly true of Exchange 2007. The new features have to be considered, probed, and documented, all of which takes time. Third, the Exchange development team has done an excellent job since 2004 to document all aspects of Exchange in a more comprehensive manner than ever before.

The Exchange 2007 help file, TechNet, MSDN, and the excellent Exchange team blog at default.aspx are interesting and productive hoards of information for authors to mine. Unfortunately, there is often too much material (a good complaint to have) and the material needs to be interpreted and analyzed in the light of your own experience with Exchange. Engineers write great blogs, but the scourge of cognitive dissonance often means that they omit some detail that makes all the difference to a newcomer in understanding why a component works the way that it does. Last but not least, you should not underestimate the degree of cultural change that Microsoft has incorporated into Exchange 2007 in the transition from a predominantly GUI-centric approach to server management to the use of the PowerShell scripting language as the basis of many management operations. The need to understand and appreciate the change has to occur before you can adequately document and describe the benefits and this increases the effort required to write the book. I must admit that it took me time to realize the full benefit of interacting with Exchange through the shell, but now I am at the point where I wonder why Microsoft never provided such a powerful interface in the past! The degree of change that exists in Exchange 2007 means that it is diffi- cult to cover everything in one book. I have therefore elected to cover the parts of Exchange that I think are of most interest to the majority of administrators and have left other components for you to discover through the material that Microsoft publishes or perhaps another book, written by me or someone else. Please accept my apology if I have not covered something that you think is important and treat this as a challenge and opportunity for you to write about the topic yourself. There are many magazines, blogs, and other ways of spreading information about Exchange. From time to time, I wander back down the path to consider some aspect of Exchange 2003. While this book is firmly focused on Exchange 2007, the vast majority of companies that will deploy Exchange 2007 will do so by migrating from Exchange 2003 and will therefore run both products alongside each other for some period. For large organizations, the period might extend to a year or more as it is unlikely that few will complete their migration to a pure Exchange 2007 environment quickly. With this in mind, it is fair and reasonable to document how things work with Exchange 2003, especially when these servers operate with Exchange 2007. So what is in the book? To set the context, Chapter 1 starts with an overview of the development of Exchange from 4.0 to 2007 and then describes the themes that Microsoft employed to focus the development priorities for Exchange 2007 and some of the changes that occur in this release. All successful deployments of Exchange since Exchange 2000 operate on a solid Active Directory foundation, so Chapter 2 reviews some of the critical intersection points between Exchange and the Active Directory including replication, the schema, and Global Catalogs. Chapter 3 goes into the basics of managing Exchange 2007 through the Exchange Management Console. Chapter 4 takes the management topic further by exploring the ins and outs of the new Exchange Management Shell, perhaps the most fundamental change to the product that Microsoft has made in Exchange 2007. Chapter 5 goes to the heart of Exchange and reviews how the Store works including topics such as databases, storage groups, and transaction logs to content indexing and backups. Chapter 6 looks at how the new transport system routes messages and includes topics such as the Edge server and anti-spam protection. Chapter 7 explains how clients from Outlook to Outlook Web Access to mobile devices allow users to work with their mailboxes. Chapter 8 then moves on to consider some elements of user management, including the important topic of compliance and records management. Chapter 9 addresses one of the more

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The Microsoft Certified IT Professional (MCITP) credential helps validate that an individual has the comprehensive set of skills necessary to perform a particular job role, such as database administrator or enterprise messaging administrator. It provides widely recognized, objective validation of a candidate’s ability to perform critical, current IT job roles by using Microsoft technologies to their best advantage.

These certifications are designed for IT professionals including administrators and support personnel in addition to database specialists (both administrators and developers). To obtain an MCITP certification, you must first obtain one or more prerequisite MCTS certifications, and then pass the qualifying “PRO” exam(s):


Database Administrator


Exam 70-443 (PRO): Designing a Database Server Infrastructure by Using Microsoft SQL Server 2005

Exam 70-444 (PRO): Optimizing and Maintaining a Database Administration Solution by Using Microsoft SQL Server 2005

Database Developer


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Consumer Support Technician

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Enterprise Desktop Administrator 7

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Server Administrator

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PREREQ: MCTS: Windows Server 2008 Network Infrastructure Configuration (70-642)

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Enterprise Administrator

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PREREQ: MCTS: Windows Server 2008 Network Infrastructure Configuration (70-642)

PREREQ: MCTS: Windows Server 2008 Applications Infrastructure Configuration (70-643)

PREREQ: MCTS: Windows 7, Configuring (70-680), OR, MCTS: Windows 7, Deploying Windows and Office 2010 (70-681), OR, MCTS: Windows Vista, Configuration (70-620), OR, MCTS: Business Desktop Deployment (70-624, Retired Exam)

Exam 70-647 (PRO): Windows Server 2008, Enterprise Administrator (70-647)

Windows Server 2008 R2, Virtualization Administrator

Exam 70-693 (PRO): Windows Server 2008 R2, Virtualization Administrator

Enterprise Project Management with Microsoft Office Project Server 2007

PREREQ: MCTS: Managing Projects with Microsoft Office Project 2007 (70-632)

PREREQ: MCTS: Enterprise Project Management with Microsoft Office Project Server 2007 (70-633)

Exam 70-634 (PRO): Microsoft Office Project Server 2007, Managing Projects and Programs


Solution Series


The MCSE and MCSA certifications were reinvented (renamed) by Microsoft on the 11th April. The new certifications are designed to focus on the depth and breadth needed for cloud, on-premise and hybrid solutions. Currently the MCSA and MCSE paths cover SQL Server 2012, Windows Server 2008 and Business Intelligence.

IT Professional (MCITP) upgrades


MCDST to MCITP: Enterprise Support This certification requires that one pass the following examination:

Exam 70-621: PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support

MCDST to MCITP: Enterprise Desktop Support Technician 7 This certification requires that one pass the following examination:

Exam 70-682: Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician

MCDBA to MCITP: Database Administrator This certification requires that one pass the following examination:

Prerequisite: MCTS: Microsoft SQL Server 2005 – Implementation and Maintenance

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