Category Archives: Microsoft MOS

MO-100 Microsoft Word (Word and Word 2019) Exam

An individual earning this certification has approximately 150 hours of instruction and hands-on experience with the product, has proven competency at an industry associate-level, and is ready to enter into the job market. They can demonstrate the correct application of the principal features of Word and can complete tasks independently.

Part of the requirements for: Microsoft Office Specialist: Word Associate (Word and Word 2019)

This exam measures competency in the correct application of the principal features of Word by creating and editing documents for a variety of purposes and situations. The exam covers the ability to create and maintain professional-looking reports, multicolumn newsletters, résumés, and business correspondence.

Manage documents (20-25%)

Navigate within documents
 Search for text
 Link to locations within documents
 Move to specific locations and objects in documents
 Show and hide formatting symbols and hidden text

Format documents
 Set up document pages
 Apply style sets
 Insert and modify headers and footers
 Configure page background elements

Save and share documents
 Save documents in alternative file formats
 Modify basic document properties
 Modify print settings
 Share documents electronically

Inspect documents for issues
 Locate and remove hidden properties and personal information
 Locate and correct accessibility issues
 Locate and correct compatibility issues

Insert and format text, paragraphs, and sections (20-25%)


Insert text and paragraphs
 Find and replace text
 Insert symbols and special characters

Format text and paragraphs
 Apply text effects
 Apply formatting by using Format Painter
 Set line and paragraph spacing and indentation
 Apply built-in styles to text
 Clear formatting

Create and configure document sections
 Format text in multiple columns
 Insert page, section, and column breaks
 Change page setup options for a section

Manage tables and lists (15-20%)

Create tables
 Convert text to tables
 Convert tables to text
 Create tables by specifying rows and columns

Modify tables
 Sort table data
 Configure cell margins and spacing
 Merge and split cells
 Resize tables, rows, and columns
 Split tables
 Configure a repeating row header

Create and modify lists
 Format paragraphs as numbered and bulleted lists
 Change bullet characters and number formats
 Define custom bullet characters and number formats
 Increase and decrease list levels
 Restart and continue list numbering
 Set starting number values

Create and manage references (5-10%)

Create and manage reference elements
 Insert footnotes and endnotes
 Modify footnote and endnote properties
 Create and modify bibliography citation sources
 Insert citations for bibliographies

Create and manage reference tables
 Insert tables of contents
 Customize tables of contents
 Insert bibliographies

Insert and format graphic elements (15-20%)

Insert illustrations and text boxes
 Insert shapes
 Insert pictures
 Insert 3D models
 Insert SmartArt graphics
 Insert screenshots and screen clippings
 Insert text boxes

Format illustrations and text boxes
 Apply artistic effects
 Apply picture effects and picture styles
 Remove picture backgrounds
 Format graphic elements
 Format SmartArt graphics
 Format 3D models

Add text to graphic elements
 Add and modify text in text boxes
 Add and modify text in shapes
 Add and modify SmartArt graphic content

Modify graphic elements
 Position objects
 Wrap text around objects
 Add alternative text to objects for accessibility

Manage document collaboration (5-10%)

Add and manage comments
 Add comments
 Review and reply to comments
 Resolve comments
 Delete comments

Manage change tracking
 Track changes
 Review tracked changes
 Accept and reject tracked changes
 Lock and unlock change tracking
 

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MO-201 Microsoft Excel Expert (Excel and Excel 2019)

An individual earning this certification has approximately 150 hours of instruction and hands-on experience with the product, has proven competency at an industry expert level and is ready to enter into the job market. They can demonstrate the correct application of the principal features of Excel at an expert-level and can complete tasks independently.

Languages: English
Retirement date: none
This exam measures competency in creating, managing, and distributing professional spreadsheets for a variety of specialized purposes and situations. The exam covers the ability to customize Excel environments to meet project needs and to enhance productivity. Expert workbook examples include custom business templates, multiple-axis financial charts, amortization tables, and inventory schedules.

Skills measured
Manage workbook options and settings (15-20%)
Manage and format data (20-25%)
Create advanced formulas and macros (30-35%)
Manage advanced charts and tables (25-30%)

Manage workbook options and settings (15-20%)

Manage workbooks
• copy macros between workbooks
• reference data in other workbooks
• enable macros in a workbook
• manage workbook versions

Prepare workbooks for collaboration
• restrict editing
• protect worksheets and cell ranges
• protect workbook structure
• configure formula calculation options
• manage comments

Use and configure language options
• configure editing and display languages
• use language-specific features

Manage and format data (20-25%)
Fill cells based on existing data
• fill cells by using Flash Fill
• fill cells by using advanced Fill Series options

Format and validate data
• create custom number formats
• configure data validation
• group and ungroup data
• calculate data by inserting subtotals and totals
• remove duplicate records

Apply advanced conditional formatting and filtering
• create custom conditional formatting rules
• create conditional formatting rules that use formulas
• manage conditional formatting rules

Create advanced formulas and macros (30-35%)
Perform logical operations in formulas
• perform logical operations by using nested functions including the IF(), IFS(), SWITCH(), SUMIF(), AVERAGEIF(), COUNTIF(), SUMIFS(), AVERAGEIFS(), COUNTIFS(), MAXIFS(), MINIFS(),

AND(), OR(), and NOT() functions

Look up data by using functions
• look up data by using the VLOOKUP(), HLOOKUP(), MATCH(), and INDEX() functions
Use advanced date and time functions
• reference date and time by using the NOW() and TODAY() functions
• calculate dates by using the WEEKDAY() and WORKDAY() functions

Perform data analysis
• summarize data from multiple ranges by using the Consolidate feature
• perform what-if analysis by using Goal Seek and Scenario Manager
• forecast data by using the AND(), IF(), and NPER() functions
• calculate financial data by using the PMT() function

Troubleshoot formulas

• trace precedence and dependence
• monitor cells and formulas by using the Watch Window
• validate formulas by using error checking rules
• evaluate formulas

Create and modify simple macros
• record simple macros
• name simple macros
• edit simple macros

Manage advanced charts and tables (25-30%)
Create and modify advanced charts
• create and modify dual axis charts
• create and modify charts including Box & Whisker, Combo, Funnel, Histogram, Map, Sunburst, and Waterfall charts

Create and modify PivotTables
• create PivotTables
• modify field selections and options
• create slicers
• group PivotTable data
• add calculated fields
• format data

Create and modify PivotCharts
• create PivotCharts
• manipulate options in existing PivotCharts
• apply styles to PivotCharts
• drill down into PivotChart details

QUESTION 1
Apply a cell style
Cell range A2:S2
Style 40% – Accent3

Correct Answer: Use the following steps to complete this task in explanation:

Step 1: Open the correct worksheet (Section 3 Worksheet).
Step 2: Click in cell A2.
Step 3: Press down the Shift key and click in cell S2.
Step 4: On the Home tab, under Format, scroll down until you see 40% . Accent3, and click on it.

 

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77-727 Excel 2016: Core Data Analysis, Manipulation, and Presentation

Published: August 1, 2016
Languages: English, Arabic, Bulgarian, Simplified Chinese, Traditional Chinese, German, Spanish, French, Italian, Japanese, Korean, Norwegian, Dutch, Polish, Portuguese Brazillian, Romanian, Russian, Thai, Turkish
Audiences: Information workers
Technology: Excel 2016
Credit toward certification: MOS

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

This exam measures your ability to accomplish the technical tasks listed below. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Create and manage worksheets and workbooks (30-35%)
Create worksheets and workbooks
Create a workbook, import data from a delimited text file, add a worksheet to an existing workbook, copy and move a worksheet
Navigate in worksheets and workbooks
Search for data within a workbook; navigate to a named cell, range, or workbook element; insert and remove hyperlinks
Format worksheets and workbooks
Change worksheet tab color, rename a worksheet, change worksheet order, modify page setup, insert and delete columns or rows, change workbook themes, adjust row height and column width, insert headers and footers
Customize options and views for worksheets and workbooks
Hide or unhide worksheets, hide or unhide columns and rows, customize the Quick Access Toolbar, change workbook views, change window views, modify document properties, change magnification by using zoom tools, display formulas
Configure worksheets and workbooks for distribution
Set a print area, save workbooks in alternative file formats, print all or part of a workbook, set print scaling, display repeating row and column titles on multipage worksheets, inspect a workbook for hidden properties or personal information, inspect a workbook for accessibility issues, inspect a workbook for compatibility issues

Manage data cells and ranges (15-20%)
Insert data in cells and ranges
Replace data; cut, copy, or paste data; paste data by using special paste options; fill cells by using Auto Fill; insert and delete cells
Format cells and ranges
Merge cells, modify cell alignment and indentation, format cells by using Format Painter, wrap text within cells, apply number formats, apply cell formats, apply cell styles
Summarize and organize data
Insert sparklines, outline data, insert subtotals, apply conditional formatting

Create tables (15-20%)
Create and manage tables
Create an Excel table from a cell range, convert a table to a cell range, add or remove table rows and columns
Manage table styles and options
Apply styles to tables, configure table style options, insert total rows
Filter and sort a table
Filter records, sort data by multiple columns, change sort order, remove duplicate records

Perform operations with formulas and functions (10-15%)
Summarize data by using functions
Insert references, perform calculations by using the SUM function, perform calculations by using MIN and MAX functions, perform calculations by using the COUNT function, perform calculations by using the AVERAGE function
Perform conditional operations by using functions
Perform logical operations by using the IF function, perform logical operations by using the SUMIF function, perform logical operations by using the AVERAGEIF function, perform statistical operations by using the COUNTIF function
Format and modify text by using functions
Format text by using RIGHT, LEFT, and MID functions; format text by using UPPER, LOWER, and PROPER functions; format text by using the CONCATENATE function

Create charts and objects (15-20%)
Create charts
Create a new chart, add additional data series, switch between rows and columns in source data, analyze data by using Quick Analysis
Format graphic elements
Resize charts, add and modify chart elements, apply chart layouts and styles, move charts to a chart sheet
Insert and format objects
Insert text boxes and shapes, insert images, modify object properties, add alternative text to objects for accessibility


Who should take this exam?
Successful candidates for the Microsoft Office Specialist Excel 2016 certification exam have a fundamental understanding of the Excel environment and the ability to complete tasks independently. They know and demonstrate the correct application of the principle features of Excel 2016. Candidates create and edit a workbook with multiple sheets, and they use a graphic element to represent data visually. Workbook examples include professional-looking budgets, financial statements, team performance charts, sales invoices, and data-entry logs.

Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:

MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.
The MOS 2016 exam format incorporates multiple projects.

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77-725 Word 2016: Core Document Creation, Collaboration and Communication

Published: August 1, 2016
Languages: English, Arabic, Bulgarian, Simplified Chinese, Traditional Chinese, German, Spanish, French, Italian, Japanese, Korean, Norwegian, Dutch, Polish, Portuguese Brazillian, Romanian, Russian, Thai, Turkish
Audiences: Information workers
Technology: Word 2016
Credit toward certification: MOS

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Create and manage documents (25-30%)
Create a document
Create a blank document, create a blank document using a template, open a PDF in Word for editing, insert text from a file or external source
Navigate through a document
Search for text, insert hyperlinks, create bookmarks, move to a specific location or object in a document
Format a document
Modify page setup, apply document themes, apply document style sets, insert headers and footers, insert page numbers, format page background elements
Customize options and views for documents
Change document views, customize views by using zoom settings, customize the Quick Access Toolbar, split the window, add document properties, show or hide formatting symbols
Print and save documents
Modify print settings, save documents in alternative file formats, print all or part of a document, inspect a document for hidden properties or personal information, inspect a document for accessibility issues, inspect a document for compatibility issues

Format text, paragraphs, and sections (25-30%)
Insert text and paragraphs
Find and replace text; cut, copy, and paste text; replace text by using AutoCorrect; insert special characters
Format text and paragraphs
Apply font formatting, apply formatting by using Format Painter, set line and paragraph spacing and indentation, clear formatting, apply a text highlight color to text selections, apply built-in styles to text, change text to WordArt
Order and group text and paragraphs
Format text in multiple columns; insert page, section, or column breaks; change page setup options for a section

Create tables and lists (20-25%)
Create a table
Convert text to tables, convert tables to text, create a table by specifying rows and columns, apply table styles
Modify a table
Sort table data; configure cell margins and spacing; merge and split cells; resize tables, rows, and columns; split tables; configure a repeating row header
Create and modify a list
Create a numbered or bulleted list, change bullet characters or number formats for a list level, define a custom bullet character or number format, increase or decrease list levels, restart or continue list numbering, set starting number value

Create and manage references (5-10%)
Create and manage reference markers
Insert footnotes and endnotes, modify footnote and endnote properties, create bibliography citation sources, modify bibliography citation sources, insert citations for bibliographies, insert figure and table captions, modify caption properties
Create and manage simple references
Insert a standard table of contents, update a table of contents, insert a cover page

Insert and format graphic elements (20-25%)
Insert graphic elements
Insert shapes, insert pictures, insert a screen shot or screen clipping, insert text boxes
Format graphic elements
Apply artistic effects, apply picture effects, remove picture backgrounds, format objects, apply a picture style, wrap text around objects, position objects, add alternative text to objects for accessibility
Insert and format SmartArt graphics
Create a SmartArt graphic, format a SmartArt graphic, modify SmartArt graphic content

Preparation options

Who should take this exam?

Successful candidates for the Word 2016 exam have a fundamental understanding of the Word environment and the ability to complete tasks independently. They demonstrate the correct application of the principal features of Word 2016 by creating and editing two- to three-page documents for a variety of purposes and situations. Document examples include professional-looking reports, multi-column newsletters, résumés, and business correspondence.

Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:

MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.
The MOS 2016 exam format incorporates multiple projects.

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Exam 77-881 Word 2010

Published: June 30, 2010
Languages: English
Audiences: Information workers
Technology: Microsoft Office 2010 suites
Credit toward certification: Microsoft Office Specialist

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Sharing and maintaining documents
Apply different views to a document
Selecting zoom options; splitting and arranging windows (view side by side, synchronous scrolling), document views (reorganizing a document outline, master documents, subdocuments, web layout, draft); switching windows; opening a document in a new window
Apply protection to a document
Applying protection by using the Microsoft Office Backstage view commands (applying controls and restrictions to document access, password-protecting a document, marking as final); applying protection by using ribbon commands
Manage document versions
Recovering draft versions; deleting all draft versions
Share documents
Sending documents via email, OneDrive, or Internet fax; changing file types; creating PDF documents; creating and publishing a blog post; registering a blog account
Save a document
Using compatibility mode, protected mode, and Save As options
Apply a template to a document
Finding templates (locating a template on your disk, finding templates on the web)

Preparation resources
Video: View the ruler and adjust zoom in Word Starter
Save a document in Word
Save a document to your OneDrive from Office 2010

Formatting content
Apply font and paragraph attributes
Applying character attributes; applying styles; using Format Painter
Navigate and search through a document
Using the Navigation Pane (headings, pages, results), Go To, browse by button, and Highlight features; setting Find and Replace options (format, special)
Apply indentation and tab settings to paragraphs
Applying indents (first line, hanging); setting tabs; using the Tabs dialog box; setting tabs on the ruler; clearing tabs; setting tab stops; moving tab stops
Apply spacing settings to text and paragraphs
Line spacing, paragraph spacing
Create tables
Using the Insert Table dialog box; using Draw Table; inserting a Quick Table; converting text to tables; using a table to control page layout
Manipulate tables in a document
Sorting content; adding a row to a table; adding a column to a table; splitting, merging, moving, resizing, and deleting a row or column; defining the header row; converting tables to text; viewing gridlines
Apply bullets to a document
Applying bullets; selecting a symbol format; defining a picture to be used as a bullet; using AutoFormat; promoting or demoting bullet levels

Preparation resources
Style basics in Word
Adjust the line spacing between text or paragraphs
Create a bulleted or numbered list

Applying page layout and reusable content
Apply and manipulate page setup settings
Setting margins, non-breaking spaces, hyphenation, and columns; working with breaks; forcing a page break; inserting a section break (continuous, next page, next odd, next even); inserting a blank page into a document
Apply themes
Using a theme to apply formatting; customizing a theme
Construct content in a document by using the Quick Parts tool
Adding built-in building blocks (quotes, text boxes, headers, footers, cover pages, watermarks, equations)
Create and manipulate page backgrounds
Formatting a document’s background; setting a colored background; adding a watermark; placing page borders
Create and modify headers and footers
Inserting and formatting page numbers; inserting the current date and time; inserting a built-in header or footer; adding content to a header or footer (custom dialog box, manual entry); deleting a header or footer; changing margins; applying a different first page attribute

Preparation resources
Change page margins
Apply themes to Word documents
Add or remove headers, footers, and page numbers

Including illustrations and graphics in a document
Insert and format pictures in a document
Adding captions; applying artistic effects and picture styles; compressing pictures; modifying a shape; adjusting position and size; inserting screenshots
Insert and format shapes, WordArt, and SmartArt
Adding text to a shape; modifying text on a shape; adding captions; setting shape styles (border, text); adjusting position and size
Insert and format Clip Art
Organizing ClipArt, captions, artistic effects, compressing pictures, corrections, modifying the shape, reset, picture styles, arranging options, size
Apply and manipulate text boxes
Formatting, saving selection to text box gallery, text box styles, text direction, shadow effects, 3-D effects, arranging options

Preparation resources

Move a WordArt, shape, or text box
Change the size of a picture, shape, text box, or WordArt

Proofreading documents
Validate content by using spelling and grammar checking options
Grammar and style options
Configure AutoCorrect settings
Adding, removing, exceptions, AutoCorrect dialog
Insert and modify comments in a document
Inserting a comment; editing a comment; deleting a comment; viewing a comment (viewing comments from another user, viewing comments inline, viewing comments as balloons)

Preparation resources
Check spelling and grammar
AutoCorrect spelling, and insert text and symbols
Insert or delete a comment

Applying references and hyperlinks
Apply a hyperlink
Hyperlink using text; hyperlink using graphic, headings, and bookmarks; creating new document; email address
Create endnotes and footnotes in a document
Managing footnote and endnote location; configuring footnote and endnote format, presentation, and numbering
Create a table of contents in a document
Default formats, showing levels, alignment, tab leader, formats, options; modifying styles; updating table

Preparation resources
Insert or create footnotes and endnotes
Create a table of contents or update a table of contents

Performing mail merge operations
Setup mail merge
Performing a mail merge using the Mail Merge Wizard; performing a mail merge manually; auto checking for errors
Execute mail merge
Print, preview

Preparation resources
Use mail merge to send personalized e-mail messages to your e-mail address list
Make labels for a mass mailing
Use mail merge to create and print letters and other documents

 


QUESTION 1
You type a document and you want to insert header from third page. Which of the following technique will you use to accomplish the task?

A. Go to the third page and insert header.
B. Use a Quick Style.
C. Use page break.
D. Use section break.

Answer: D


QUESTION 2
You have finished typing a document of about 500 pages and now you are reviewing it. You are currently on the fourth page. What will you do to quickly go to the last page?

A. Use the Go To tool.
B. Use the Find tool.
C. Use the Replace tool.
D. Scroll the document and go to the last page.

Answer: A


QUESTION 3
You work in an office and you are assigned with the task of writing a document. In the document, there are some words that need reference. What will you do to give the reference for the words on the same page?

A. Create footnote.
B. Type the reference at the end of the page.
C. Create header.
D. Create footer.

Answer: A


QUESTION 4
You work in an office and you are assigned with the task of preparing a document. You have inserted some images in the document. What will you do to insert a list of all the captions of the images along with the page numbers they appear on?

A. Insert an Index.
B. Insert Table of Contents.
C. Insert Table of Authorities.
D. Insert Table of Figures

Answer: D

 

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Exam 77-886 SharePoint 2010

Published: June 30, 2011
Languages: English
Audiences: Information workers
Technology: Microsoft Office 2010 suites
Credit toward certification: MOS: SharePoint 2010

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Create and format content (25–30%)
Navigate the SharePoint hierarchy
Use Quick Launch, All Site Content, and breadcrumb trails; add content to Quick Launch; and use content and structure for navigation
Manage lists and libraries
Create lists or libraries, edit properties for new items, enable email notifications on a library or list, provide a shortcut to a mobile site URL, manage document templates, manage list views, create an alert on a list or library, enable rating, add a column, add content validation, manage column properties for various column types, and manage workflows
Manage list items
Create a new item, edit content, delete a list item or a document, version items, publish assets, manage workflows, and upload documents
Manage document sets
Create a document set, and add a document to a document set

Preparation resources
Site navigation overview (SharePoint Server 2010)
Manage lists and libraries with many items
Create and manage Document Sets

Manage SharePoint sites (15–20%)
Manage pages
Create, edit, and delete pages
Administer a site
Create a new site, configure the site structure, configure the Content Organizer, display a list of all user alerts, modify the look and feel of a site, and recover a list, library, document, or list item
Manage Web Parts on a page
Add a Web Part, configure a Web Part, hide or remove a Web Part, and export or import a Web Part
Manage content types
Associate a content type to a list, and extend the columns of a content type
Manage users and groups
Manage user access, groups, and group permissions
Create SharePoint workspace sites
Use document and meeting workspaces
Analyze site activity
View site web analytics, and view detailed reports

Preparation resources
Connect data in Web Parts
Manage membership of SharePoint groups

Participate in user communities (15–20%)
Configure My Site
Add keywords, add colleagues, select a theme, configure the Colleague Tracker Web Part, configure RSS feeds, and configure profiles
Collaborate through My Site
Update profile status, share pictures in My Site, manage personal documents, share documents in My Site, browse the organization hierarchy, and add Web Parts to My Site
Tag and note content
Add notes on the Note Board for a list or a library, add tags for a list or a library, rate an item, use tag clouds, and review tags on My Site

Preparation resources
Build a My Site profile to help people find you
Collaboration site planning (SharePoint Server 2010)
Social tagging overview (SharePoint Server 2010)

Configure and consume site search results (20–25%)
Administer search at the site level
Configure searchable columns, configure list search, and configure site search visibility
Search SharePoint for content
Perform search by using Windows Internet Explorer, Windows Explorer, Office Word 2010 Research Pane, or SharePoint Workspace 2010
View search results
Browse search results, use best bet results, use the refinement panel, use alerts and RSS feeds, and view document previews
Perform advanced searches
Use Boolean operators in searches, use wild cards in searches, run property searches, and run phonetic searches
Search for people
Use People Search, refine people searches, and use advanced searches

Preparation resources
Search for content
Quickly find the resources you need to get your job done
Customize the Search Center site

Integrate SharePoint 2010 services and Microsoft Office 2010 applications (15–20%)
Configure SharePoint 2010 services
Use Form Services, Excel Services, Access Services, and Visio Services
Run Microsoft Office 2010 applications with SharePoint 2010 services
Integrate with Microsoft Outlook, access content with SharePoint Workspace 2010, and integrate with Office Web Apps
Create dashboards
Create a dashboard page; add and configure the Key Performance Indicator (KPI) Web Part, KPI Details Web Part, Chart Web Part, Current User Filter Web Part, and Excel Web Access Web Part; display business data actions; and create KPI lists

Preparation resources
Getting started with Excel Services and Excel Web Access
Synchronize SharePoint 2010 content with Outlook 2010
Creating dashboards by using PerformancePoint Dashboard Designer

QUESTION 1
You need to perform a search for only PowerPoint files that contain the keyword ski.
Which method should you use?

A. Search for ski,and then select PowerPoint in the refinement panel.
B. Search for FileType:pptx, and then select ski In the refinement panel.
C. Click PowerPoint Presentations in the View All Site Content page, and then search for ski.
D. Perform an advanced search for PowerPoint, and then select skifrom the result type drop-down.

Answer: A
Explanation
The refinement options found on the left side of the results page provide drill-down capability filtered on the refinement and the general search results.

 

QUESTION 02
You need to display a list of all Microsoft Word documents in the site collection that contain the keyword ski. Which steps should you take?

A. 1. Navigate to the home page for the site.
2. In the Document web part apply filters to the Type and Name columns.

B. 1. From Site Content and Structure, navigate to Documents tor the site.
2. Apply filters to the Type and Name columns.

C. 1. Navigate to the home page for the site.
2. Search using the search term ski.
3. Refine the search to display Word documents.

D. 1. Navigate to the search page and perform an advanced search
2. Specify ski as the Result
3. Add a property restriction for the type Word.

Answer: C

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Exam MB2-701 Extending Microsoft Dynamics CRM 2013

Published: January 29, 2014
Languages: English, Chinese (Simplified), French, German, Japanese, Spanish
Audiences: Developers
Technology: Microsoft Dynamics CRM 2013
Credit toward certification: MCP, Microsoft Specialist

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

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Plan the deployment of Microsoft Dynamics CRM (15-20%)
Describe the Microsoft Dynamics CRM application framework
Describe the Microsoft Dynamics CRM extensibility platform; describe Portable Business Logic functionality; explain the Application, Platform, and Database layers; describe the differences between the Microsoft Dynamics CRM application framework on-premises and online
Identify the considerations for deploying Microsoft Dynamics CRM
Describe the deployment model, identify support for Outlook clients, identify the extensibility points, identify types of reporting, identify the web resources
Plan for user interface customization
Describe the Web Application Navigation and Nav bars, customize the Site Map and command bar, describe the entity command bar templates, describe how customizations impact Microsoft Outlook, edit the custom actions and command definitions, describe Nav bar enable and display rules, describe how to use localized labels with command bars, describe URL-addressable forms and views

Perform common platform operations (15-20%)
Explain the Discovery Service
Describe Discovery Service authentication and authorization, explain the differences between the Discovery Service Web Service on-premises and online
Explain the Organization Service
Describe Organization Service authentication and authorization, describe entity information, explain the RetrieveAttributeRequest and RetrieveAttributeResponse methods
Describe how to use data types, methods, and classes
Explain the different data types; describe how to use the Create, Retrieve, Update, Delete, and RetrieveMultiple methods; describe how to use early- and late-bound classes
Describe Windows Communication Foundation (WCF) web services
Describe integration of Microsoft Dynamics CRM and WCF; describe how to handle WCF faults; use and specify Open Data Protocol (OData) elements when querying Microsoft Dynamics CRM data

Perform advanced platform operations (10-15%)
Identify different ways to query data
Explain QueryExpression, QueryByAttribute, LINQ queries, and filtered views; explain how to save queries; explain FetchXML and custom SQL Server Reporting Services (SSRS) reporting in relation to Microsoft Dynamics CRM; describe the integration of Microsoft Azure with Microsoft Dynamics CRM
Identify how to use requests and responses
Identify how to use the Execute() method, use entity-specific and non-entity specific requests, use simple generic request messages; pass optional parameters in messages
Explain the Metadata web service
Describe the metadata layer, explain the Read and Write actions possible with metadata, use metadata from custom applications

Implement business processes (10-15%)
Describe workflows
Describe workflow process architecture, describe custom workflow activities and custom XAML workflows (declarative workflows), describe workflow rules and binding rules to events
Describe dialogs
Explain input arguments in dialogs; describe dialog rules, events, pages, prompts, responses, actions, and conditions
Create and manage custom workflows
Set up custom workflow activity assemblies; create, configure, and debug custom workflow activities; create and modify workflows in Windows Workflow Foundation (WF); describe business process flows

Create plug-ins (15-20%)
Describe plug-ins
Explain plug-ins and when to use them; describe cascading events; explain the information available in plug-ins; describe plug-in isolation, trusts, and statistics; describe impersonation in plug-ins; describe how to register and deploy plug-ins; describe how to debug plug-ins
Describe the event framework
Describe the key features of the event framework, describe the event execution pipeline, describe how to use Entity classes in plug-ins

Implement application events (15-20%)
Describe application events
Describe the use of JavaScript libraries to customize Microsoft Dynamics CRM; describe form and field events, including OnChange, OnLoad, OnSave, TabStateChange, and OnReadyStateComplete; implement IFRAMES in entity forms
Implement client-side code
Describe using JavaScript for client-side events, debug client-side code, request external data, pass parameters, access Microsoft Dynamics CRM 2013 web services
Implement form types
Describe the different form types, implement the Xrm.Page object, implement Xrm.Utility, explain how to test form types, describe the form event handler execution context
Describe global variables and functions
Explain how to set dependencies and pass parameters, define the allowed query string parameters, add and handle form parameters, explain the getQueryStringParameters method

Implement web resources (10-15%)
Explain how to use the different types of web resources
Define webpage (HTML), style sheet (CSS), script (JavaScript), data (XML), images (PNG, JPG, GIF, ICO), Silverlight (XAP), and style sheet (XSL) web resources; create web resources; identify the limitations of each web resource; implement the passing of parameters between web resources; reference web resources; implement JavaScript libraries for code reuse across multiple applications
Explain how to use REST, OData, and JSON in Microsoft Dynamics CRM
Explain Representational State Transfer (REST); use EST in AJAX and JavaScript, explain JavaScript Object Notation (JSON), explain how to use the XMLHttpRequest object, use OData and JavaScript to create and update an account record
Explain how to use JQuery in Microsoft Dynamics CRM
Explain JQuery and how to use the JQuery object, use JQuery with a web resource, use JQuery to interact with the CRM form


QUESTION 1
You work as a Microsoft Dynamics CRM Implementation Consultant. You have been hired by
Certkingdom.com to deploy a Microsoft Dynamics CRM 2013 solution for the company.
You are configuring the report development environment for Fetch-based reports.
A server named CKD-SSRS1 has Microsoft SQL Server Reporting Services (SSRS) installed.
Report writers plan to use Business Intelligence Development Studio to author fetch-based
reports.
Which two of the following components should you install? (Choose two)

A. Microsoft SQL Server Integration Services (SSIS)
B. Microsoft SQL Server Analysis Services (SSAS)
C. Microsoft Dynamics CRM Report Authoring Extension
D. Microsoft Dynamics CRM Reporting Extensions
E. Microsoft Dynamics CRM Administrative Reports

Answer: C,D

Explanation:


QUESTION 2
You work as a CRM Administrator at Certkingdom.com. The company runs a Microsoft Dynamics
CRM 2013 organization.
You are configuring a Microsoft Dynamics CRM 2013 Order form. The form contains a text box.
The text box will be used to receive company specific input. You need to ensure that data entered
into the text box is valid.
How can you validate the data entered into the text box?

A. By using JavaScript code.
B. By using XML code.
C. By using iFrames.
D. By using HTML code.
E. By using Style Sheet (XSL) code.

Answer: A

Explanation:


QUESTION 3
You work as a project manager at Certkingdom.com. The company uses Microsoft Dynamics CRM
2013 for its customer relationship management solution.
All users use Microsoft Dynamics CRM for Outlook.
You need to modify the options in the Microsoft Dynamics CRM for Outlook navigation area.
What should you modify?

A. You should modify the Style Sheets (CSS).
B. You should modify the User Settings.
C. You should modify the Service Area.
D. You should modify the SiteMap.

Answer: D

Explanation:


QUESTION 4
You work as a software developer at Certkingdom.com. The company runs a Microsoft Dynamics
CRM 2013 organization.
You have been asked to create a solution in Microsoft Dynamics CRM 2013.
You need to use an object in your code that returns the base URL that was used to access the
application.
Which object should you use?

A. getQueryStringParameters
B. getUserId
C. getClientUrl
D. getOrgUniqueName
E. getUserLcid

Answer: C

Explanation:


QUESTION 5
You work as a Microsoft Dynamics CRM Consultant. You work for several companies designing,
deploying and managing their Microsoft Dynamics CRM 2013 systems.
You have objects containing sets of customizations, components and settings that are used by
multiple customers in their separate Microsoft Dynamics CRM 2013 organizations.
What are the objects?

A. Data Maps
B. Extensions
C. Styles
D. Site Maps
E. Solutions

Answer: E

Explanation:

 

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The Big Question Rises How To Become Microsoft, Cisco, ComTIA Certified

The big question rises how to become the Microsoft certified , All Microsoft certifications are acquired by simply taking a series of exams. If you can self-study for said exams, and then pass them, then you can acquire the certification for the mere cost of the exam (and maybe whatever self-study materials you purchase).

You’ll also need, at minimum (in addition to the MCTS), the CompTIA A+, Network+ and Security+ certs; as well as the Cisco CCNA cert.

Microsoft Certified Technology Specialist (MCTS) – This is the basic entry point of Microsoft Certifications. You only need to pass a single certification test to be considered an MCTS and there are numerous different courses and certifications that would grant you this after passing one. If you are shooting for some of the higher certifications that will be discussed below, then you’ll get this on your way there.

Microsoft Certified Professional Developer (MCPD) – This certification was Microsoft’s previous “Developer Certification” meaning that this was the highest certification that was offered that consisted strictly of development-related material. Receiving it involved passing four exams within specific areas (based on the focus of your certification). You can find the complete list of courses and paths required for the MCPD here.

Microsoft Certified Solutions Developer (MCSD) – This is Microsoft’s most recent “Developer Certification” which will replace the MCPD Certification (which is being deprecated / retired in July of 2013). The MCSD focuses within three major areas of very recent Microsoft development technologies and would likely be the best to persue if you wanted to focus on current and emerging skills that will be relevant in the coming years. You can find the complete list of courses and paths required for the MCSD here.

The Microsoft Certifications that you listed are basically all of the major ones within the realm of development. I’ll cover each of the major ones and what they are :

Most people, however, take some kind of course. Some colleges — especially career and some community colleges — offer such courses (though usually they’re non-credit). Other providers of such courses are private… some of them Microsoft Certified vendors of one type or another, who offer the courses in such settings as sitting around a conference table in their offices. Still others specialize in Microsoft certification training, and so have nice classrooms set up in their offices.

There are also some online (and other forms of distance learning) courses to help prepare for the exams.

The cost of taking classes to prepare can vary wildly. Some are actually free (or very nearly so), while others can cost hundreds of dollars. It all just depends on the provider.

And here’s a Google search of MCTS training resources (which can be mind-numbing in their sheer numbers and types, so be careful what you choose):

There are some pretty good, yet relatively inexpensive, ways to get vendor certificate training. Be careful not to sign-up for something expensive and involved when something cheaper — like subscribing to an “all the certificates you care to study for one flat rate” web site — would, in addition to purchasing a study guide or two at a bookstore, likely be better.

If you want a career in IT, then you need to have both an accredited degree in same (preferably a bachelors over an associates), and also a variety of IT certifications. The MCTS is but one that you will need.

You should probably also get the Microsoft MCSE and/or MCSA. The ICS CISSP. And the ITIL.

There are others, but if you have those, you’ll be evidencing a broad range of IT expertise that will be useful, generally. Then, in addition, if the particular IT job in which you end-up requires additional specialist certification, then you can get that, too (hopefully at the expense of your employer who requires it of you).

Then, whenever (if ever) you’re interested in a masters in IT, here’s something really cool of which you should be aware…

There’s a big (and fully-accredited, fully-legitimate) university in Australia which has partnered with Microsoft and several other vendors to structure distance learning degrees which include various certifications; and in which degrees, considerable amounts of credit may be earned simply by acquiring said certifications. It’s WAY cool.

One can, for example, get up to half of the credit toward a Masters degree in information technology by simply getting an MCSE (though the exams which make it up must be certain ones which correspond with the university’s courses). I’ve always said that if one were going to get an MCSE, first consult the web site of this university and make sure that one takes the specific MCSE exams that this school requires so that if ever one later decided to enter said school’s masters program, one will have already earned up to half its degree’s credits by simply having the MCSE under his/her belt. Is that cool, or what?

I wouldn’t rely on them over experience (which is far and away the most valuable asset out there) but they are worth pursuing especially if you don’t feel like you have enough experience and need to demonstrate that you have the necessary skills to land a position as a developer.

If you are going to pursue a certification, I would recommend going after the MCSD (Web Applications Track) as it is a very recent certification that focuses on several emerging technologies that will still be very relevant (if not more-so) in the coming years. You’ll pick up the MCTS along the way and then you’ll have both of those under your belt. MCPD would be very difficult to achieve based on the short time constraints (passing four quite difficult tests within just a few months is feasible, but I don’t believe that it is worth it since it will be “retired” soon after).

No job experience at all is necessary for any of the Microsoft Certifications, you can take them at any time as long as you feel confident enough with the materials of the specific exam you should be fine. The tests are quite difficult by most standards and typically cover large amounts of material, but with what it sounds like a good bit of time to study and prepare you should be fine.

Certifications, in addition to degrees, are so important in the IT field, now, that one may almost no longer get a job in that field without both. The certifications, though, are so important that one who has a little IT experience can get a pretty good job even without a degree as long as he has all the right certs. But don’t do that. Definitely get the degree… and not merely an associates. Get the bachelors in IT; and make sure it’s from a “regionally” accredited school.

Then get the certs I mentioned (being mindful, if you think you’ll ever get an IT masters, to take the specific exams that that Strut masters program requires so that you’ll have already earned up to half the credit just from the certs).

If you already have two years of experience in working in the .NET environment, a certification isn’t going to guarantee that you will get employed, a salary increase or any other bonuses for achieving the honor. However, it can help supplement your resume by indicating that you are familiar with specific technologies enough to apply them in real-world applications to solve problems.

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Best Top-Paying and most in demand for Certifications 2014 – 2015

Best Top-Paying and most in demand for Certifications 2014 – 2015

Introduction
It’s always a good idea to take stock of your skills, your pay, and your certifications. To that end, following is a review of 15 of the top-paying certifications for 2014. With each certification, you’ll find the average (mean) salary and a brief description.

Based on the 2014 IT Skills and Salary Survey conducted by Global Knowledge and Penton and completed in October 2013, the rankings below are derived from certifications that received the minimum number of responses to be statistically relevant. Certain certifications pay more but are not represented due to their exclusive nature. Examples include Cisco Certified Internetworking Expert (CCIE) and VMware Certified Design Expert (VCDX). This was a nationwide survey, and variations exist based on where you work, years of experience, and company type (government, non profit, etc.).

1. Certified in Risk and Information Systems Control (CRISC) – $118,253
The non-profit group ISACA offers CRISC certification, much in the way that CompTIA manages the A+ and Network+ certifications. Formerly, “ISACA” stood for Information Systems Audit and Control Association, but now they’ve gone acronym only.

The CRISC certification is designed for IT professionals, project managers, and others whose job it is to identify and manage risks through appropriate Information Systems (IS) controls, covering the entire lifecycle, from design to implementation to ongoing maintenance. It measures two primary areas: risk and IS controls. Similar to the IS control lifecycle, the risk area spans the gamut from identification and assessment of the scope and likelihood of a particular risk to monitoring for it and responding to it if/when it occurs.

Since CRISC’s introduction in 2010, more than 17,000 people worldwide have earned this credential, The demand for people with these skills and the relatively small supply of those who have them result in this being the highest salary for any certification on our list this year.

To obtain CRISC certification, you must have at least three years of experience in at least three of the five areas that the certification covers, and you must pass the exam, which is only offered twice a year. This is not a case where you can just take a class and get certified. Achieving CRISC certification requires effort and years of planning.

2. Certified Information Security Manager (CISM) – $114,844

ISACA also created CISM certification. It’s aimed at management more than the IT professional and focuses on security strategy and assessing the systems and policies in place more than it focuses on the person who actually implements those policies using a particular vendor’s platform.

More than 23,000 people have been certified since its introduction in 2002, making it a highly sought after area with a relatively small supply of certified individuals. In addition, the exam is only offered three times a year in one of approximately 240 locations, making taking the exam more of a challenge than many other certification exams. It also requires at least five years of experience in IS, with at least three of those as a security manager. As with CRISC, requirements for CISM certification demand effort and years of planning.

3. Certified Information Systems Auditor (CISA) – $112,040
The third highest-paying certification is also from ISACA; this one is for IS auditors. CISA certification is ISACA’s oldest, dating back to 1978, with more than 106,000 people certified since its inception. CISA certification requires at least five years of experience in IS auditing, control, or security in addition to passing an exam that is only offered three times per year.

The CISA certification is usually obtained by those whose job responsibilities include auditing, monitoring, controlling, and/or assessing IT and/or business systems. It is designed to test the candidate’s ability to manage vulnerabilities, ensure compliance with standards, and propose controls, processes, and updates to a company’s policies to ensure compliance with accepted IT and business standards.

4. Six Sigma Green Belt – $109,165
Six Sigma is a process of analyzing defects (anything outside a customer’s specifications) in a production (manufacturing) process, with a goal of no more than 3.4 defects per million “opportunities” or chances for a defect to occur. The basic idea is to measure defects, analyze why they occurred, and then fix the issue and repeat. There is a process for improving existing processes and a slightly modified version for new processes or major changes. Motorola pioneered the concept in the mid-1980s, and many companies have since followed their examples to improve quality.

This certification is different from the others in this list, as it is not IT specific. Instead, it is primarily focused on manufacturing and producing better quality products.

There is no organization that owns Six Sigma certification per se, so the specific skills and number of levels of mastery vary depending on which organization or certifying company is used. Still, the entry level is typically Green Belt and the progression is to Black Belt and Master Black Belt. Champions are responsible for Six Sigma projects across the entire organization and report to senior management.

5. Project Management Professional (PMP) – $108,525
The PMP certification was created and is administered by the Project Management Institute (PMI®), and it is the most recognized project management certification available. There are more than half a million active PMPs in 193 countries worldwide.

The PMP certification exam tests five areas relating to the lifecycle of a project: initiating, planning, executing, monitoring and controlling, and closing. PMP certification is for running any kind of project, and it is not specialized into sub types, such as manufacturing, construction, or IT.

To become certified, individuals must have 35 hours of PMP-related training along with 7,500 hours of project management experience (if they have less than a bachelor’s degree) or 4,500 hours of project management experience with a bachelor’s or higher. PMP certification is another that requires years of planning and effort.

6. Certified Scrum Master – $107,396
Another project management-related certification, Certified Scrum Master is focused on software (application) development.

Scrum is a rugby term; it’s a means for restarting a game after a minor rules violation or after the ball is no longer in play (for example, when it goes out of bounds). In software development, Scrum is a project management process that is designed to act in a similar manner for software (application development) projects in which a customer often changes his or her mind during the development process.

In traditional project management, the request to change something impacts the entire project and must be renegotiated-a time-consuming and potentially expensive way to get the changes incorporated. There is also a single project manager.

In Scrum, however, there is not a single project manager. Instead, the team works together to reach the stated goal. The team should be co-located so members may interact frequently, and it should include representatives from all necessary disciplines (developers, product owners, experts in various areas required by the application, etc.).

Where PMP tries to identify everything up front and plan for a way to get the project completed, Scrum takes the approach that the requirements will change during the project lifecycle and that unexpected issues will arise. Rather than holding up the process, Scrum takes the approach that the problem the application is trying to solve will never be completely defined and understood, so team members must do the best they can with the time and budget available and by quickly adapting to change.

So where does the Scrum Master fit in? Also known as a servant-leader, the Scrum Master has two main duties: to protect the team from outside influences that would impede the project (the servant) and to chair the meetings and encourage the team to continually improve (the leader).

Certified Scrum Master certification was created and is managed by the Scrum Alliance and requires the individual to attend a class taught by a certified Scrum trainer and to pass the associated exam.

7. Citrix Certified Enterprise Engineer (CCEE) – $104,240
The CCEE certification is a legacy certification from Citrix that proves expertise in XenApp 6, XenDesktop 5, and XenServer 6 via the Citrix Certified Administrator (CCS) exams for each, the Citrix Certified Advanced Administrator (CCAA) for XenApp 6, and an engineering (advanced implementation-type) exam around implementing, securing, managing, monitoring, and troubleshooting a complete virtualization solution using Citrix products.

Those certified in this area are encouraged to upgrade their certification to the App and Desktop track instead, which focuses on just XenDesktop, taking one exam to become a Citrix Certified Professional – Apps and Desktops (CCP-AD). At this point though, the CCEE is available as long as the exams are available for the older versions of the products listed.

8. Citrix Certified Administrator (CCA) for Citrix NetScaler – $103,904
The CCA for NetScaler certification has been discontinued for NetScaler 9, and those with a current certification are encouraged to upgrade to the new Citrix Certified Professional – Networking (CCP-N). In any case, those with this certification have the ability to implement, manage, and optimize NetScaler networking performance and optimization, including the ability to support app and desktop solutions. As the Citrix certification program is being overhauled, refer to https:://training.citrix.com/cms/index.php/certification/ to view the certifications available, upgrade paths, etc.

9. Certified Ethical Hacker (CEH) – $103,822
The International Council of E-Commerce Consultants (EC-Council) created and manages CEH certification. It is designed to test the candidate’s abilities to prod for holes, weaknesses, and vulnerabilities in a company’s network defenses using techniques and methods that hackers employ. The difference between a hacker and a CEH is that a hacker wants to cause damage, steal information, etc., while the CEH wants to fix the deficiencies found. Given the many attacks, the great volume of personal data at risk, and the legal liabilities possible, the need for CEHs is quite high, hence the salaries offered.

10. ITIL v3 Foundation – $97,682
IT Infrastructure Library (ITIL®) was created by England’s government in the 1980s to standardize IT management. It is a set of best practices for aligning the services IT provides with the needs of the organization. It is broad based, covering everything from availability and capacity management to change and incident management, in addition to application and IT operations management.

It is known as a library because it is composed of a set of books. Over the last 30 years, it has become the most widely used framework for IT management in the world. ITIL standards are owned by AXELOS, a joint venture company created by the Cabinet Office on behalf of Her Majesty’s Government in the United Kingdom and Capita plc, but they have authorized partners who provide education, training, and certification. The governing body defined the certification tiers, but they leave it to the accredited partners to develop the training and certification around that framework.

The Foundation certification is the entry-level one and provides a broad-based understanding of the IT lifecycle and the concepts and terminology surrounding it. Anyone wishing for higher-level certifications must have this level first, thus people may have higher certifications and still list this certification in the survey, which may skew the salary somewhat.

For information on ITIL in general, please refer to https:://www.itil-officialsite.com/. Exams for certification are run by ITIL-certified examination institutes as previously mentioned; for a list of them, please refer to https:://www.itil-officialsite.com/ExaminationInstitutes/ExamInstitutes.aspx.

11. Citrix Certified Administrator (CCA) for Citrix XenServer – $97,578
The CCA for XenServer certification is available for version 6 and is listed as a legacy certification, but Citrix has yet to announce an upgrade path to their new certification structure. Those with a CCA for Citrix XenServer have the ability to install, configure, administer, maintain, and troubleshoot a XenServer deployment, including Provisioning Services. As the Citrix certification program is being overhauled, refer to https:://training.citrix.com/cms/index.php/certification/ to view the certifications available, upgrade paths, etc.

12. ITIL Expert Certification – $96,194
The ITIL Expert certification builds on ITIL Foundation certification (see number 10 above). It is interesting that ITIL Expert pays less on average than ITIL Foundation certification. Again, I suspect the salary results may be somewhat skewed depending on the certifications actually held and the fact that everyone who is ITIL certified must be at least ITIL Foundation certified.

To become an ITIL Expert, you must pass the ITIL Foundation exam as well as the capstone exam, Managing Across the Lifecycle. Along the way, you will earn intermediate certifications of your choosing in any combination of the Lifecycle and Capability tracks. You must earn at least 22 credits, of which Foundation accounts for two and the Managing Across the Lifecycle exam counts for five. The other exams count for three each (in the Intermediate Lifecycle track) or four each (in the Intermediate Capability track) and can be earned in any order and combination, though the official guide suggests six recommended options. The guide is available at https:://www.itil-officialsite.com/Qualifications/ITILQualificationScheme.aspx by clicking on the English – ITIL Qualification Scheme Brochure link.

13. Cisco Certified Design Associate (CCDA) – $95,602
Cisco’s certification levels are Entry, Associate, Professional, Expert, and Architect. Those who obtain this Associate-level certification are typically network design engineers, technicians, or support technicians. They are expected to design basic campus-type networks and be familiar with routing and switching, security, voice and video, wireless connectivity, and IP (both v4 and v6). They often work as part of a team with those who have higher-level Cisco certifications.

To achieve CCDA certification, you must have earned one of the following: Cisco Certified Entry Networking Technician (CCENT), the lowest-level certification and the foundation for a career in networking); Cisco Certified Network Associate Routing and Switching (CCNA R&S); or any Cisco Certified Internetwork Expert (CCIE), the highest level of certification at Cisco.
You must also pass a single exam.

14. Microsoft Certified Systems Engineer (MCSE) – $95,276
This certification ranked number 14 with an average salary of $95,505 for those who didn’t list an associated Windows version and $94,922 for those who listed MCSE on Windows 2003, for the weighted average of $95,276 listed above.

The Microsoft Certified Systems Engineer is an old certification and is no longer attainable. It has been replaced by the Microsoft Certified Solutions Expert (yes, also MCSE). The Engineer certification was valid for Windows NT 3.51 – 2003, and the new Expert certification is for Windows 2012. There is an upgrade path if you are currently an MCSA or MCITP on Windows 2008. There is no direct upgrade path from the old MCSE to the new MCSE.

15. Citrix Certified Administrator (CCA) for Citrix XenDesktop – $95,094
The CCA for XenDesktop certification is available for versions 4 (in Chinese and Japanese only) and 5 (in many languages including English). Those with a current certification are encouraged to upgrade to the new Citrix Certified Associate – Apps and Desktops (CCA-AD). In any case, those with this certification have the ability to install, administer, and troubleshoot a XenDesktop deployment, including Provisioning Services and the Desktop Delivery Controller as well as XenServer and XenApp. As the Citrix certification program is being overhauled, refer to https:://training.citrix.com/cms/index.php/certification/ to view the certifications available, upgrade paths, etc.

Rounding Out the Top 25

A few popular certifications just missed the Top 15 cut due to a low total number of responses or an average (mean) pay just outside the threshold. Due to their popularity, I have included them for informational purposes.

Certification Average Pay
CISSP: Certified Information Systems Security Professional $114,287

MCSE: Microsoft Certified Systems Engineer 2003 $94,922

RHCSA: Red Hat Certified System Administrator $94,802

VCP-DCV: VMware Certified Professional – Data Center Virtualization $94,515

JNCIA: Juniper Networks Certified Internet Associate $94,492

MCTS: Windows Server 2008 Applications Infrastructure Configuration $91,948

MCITP: Enterprise Administrator $91,280

CCNP: Cisco Certified Network Professional $90,833

WCNA: Wireshark Certified Network Analyst $88,716

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Microsoft Certifications 2014 can you a JOB

With the new technologies coming in the market every other day, life has become advanced these days. In this modern era, you have to be on your toes all the time especially if your career in related to the field of IT: one has to stay updated with all the latest programs and their features in order to stay ahead of his peers. For instance, there was a time when Gramophone was the invention of the century but then it was replaced with mobile phones. Similarly, the invention of television and radio created quite a heap in the early 20th century but later on, the thunder was stolen by computers in the late 20th century.

In this day and age, computers and internet have become the center of attention. Consequently, IT has become the most popular field. IT experts are quite in demand these days; but with the emergence of new programs every other day, they have to keep up with the latest technology in order to stay ahead in the race. One way of staying ahead is the certification courses. These courses ensure that the candidate has attained all the latest knowledge and is ready to roll in the world of technology.

This article will discuss some of the most popular certification courses offered by Microsoft.

Microsoft Technology Associate

This is a certification course designed for the starters: people who want to start their line of business in the field of technology. Accordingly, it tests the fundamentals of IT and validates that the candidates have a basic understanding of the essentials. This course has been divided into three tracks and the candidates can choose any one of the tracks, depending on their preference. The tracks are: IT infrastructure, Database Design and Developer.

Microsoft MCSA- Windows Server 2008
This exam is designed for the IT personnel and it validates their skills in Server Networking management. IT professionals and System Administrators are suggested to take MCSA- Windows Server 2008 exam especially if they are looking forward to earning their MCSE certification.

Microsoft MCSA- Windows Server 2012
This certification exam is an advanced level exam which validates that the candidates have sufficient knowledge of Windows Server 2012 for its proper installation, configuration and working. MCSA- Windows Server 2012 certified can easily get the position of Network Administrator, Computer Systems Administrator or Computer Network Analyst.

Microsoft MCSE- Server Infrastructure
This certification course is designed for IT experts and it will get you the title of ‘Solutions Expert’. It tests individual’s skills in effectively and efficiently running a modern data center with some experience in virtualization storage and networking, identity management and systems management.

Microsoft MCSE- Desktop Infrastructure
This course validates that the individuals can manage desktops and devices, while maintaining their security and integrity, from anywhere around the globe. It also tests individuals’ expertise in application and desktop virtualization together with remote desktop services. With this certification in hand, you can easily qualify for a job of Data and Application Manager or Desktop and Device Support Manager.

Microsoft MCSE- Messaging
This certification is an expert level certification and it validates that the applicant has relevant skills in order to increase user productivity and flexibility. It also validates that the person has sufficient knowledge as to how to improve data security and reduce data loss. After passing this certification exam, candidates can easily qualify for the position of Network and Computer System Administrator.

Microsoft  MCSE- Communication
This certification validates candidates’ expertise in using Lync Server to create an effective communication path that can be accessed from all around the globe. This certification is also an expert level certification and you can easily qualify for the position of Network and Computer System Administrator with it.

Microsoft  MCSE- SharePoint

This Microsoft Certified Solutions Expert certification course verifies that the candidates have the necessary expertise to share, synchronize and organize the data across the organization. SharePoint 2013 is the updated version of Microsoft Office, and passing this certification can get you a job of Systems or Network Analyst.

Microsoft MCSD- SharePoint Application

This Microsoft Certified Solutions Developer certification course is another of expert level certification courses which validates individuals’ expertise in web programming. It also requires the individuals to design and develop applications with Microsoft SharePoint. With this certification, you can easily secure the position of Software Developer or Web Developer.

Microsoft Private Cloud

MCSE- Private Cloud certification course tests candidates’ expertise to manage Private Cloud computer technologies. It also verifies that the candidate can implement these technologies in a way to optimize service delivery. You can easily get the position of Server Administrator and Network Manager with this certification on your resume.

Microsoft System Center Configuration Manager
Microsoft System Center Certification focuses on the skills to manage computer and clients. The candidates should be able to configure, administer and deploy System Center 2012 in order to pass this exam. You can earn the title of Microsoft Certified Technology Specialist through this certification.

Microsoft Server Virtualization
This certification verifies that the candidate is familiar with Server Virtualization, both on Windows Server and System Center. This course expands individual’s expertise and skills in order for him to meet the rapidly modernizing technological business needs, and it can get him the title of Microsoft Specialist in no time.

Microsoft Office Certifications
Microsoft offers many certifications that verify candidates’ skills in handling and using Microsoft Office Applications. These certifications start from beginners level and go up to the master level. Microsoft Office Specialist is a beginner level certification whereas Microsoft Office Specialist Expert is an advanced level certification. Last but not the least; Microsoft Office Specialist Master is a master level certification.

Microsoft MCSA- Office 365
This course focuses on individual’s skills in handling Office 365 together with productivity tools and cloud-based collaboration. This certification can easily get you the position of Cloud Application Administrator or SaaS Administrator.

Microsoft Dynamics

This Microsoft Certified Technology Specialist certification confirms an individual’s expertise in Microsoft dynamics: a specific module can be chosen for this certification. However, this certification will be withdrawn from the market, at the end of this year, and replaced with the new ones.


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