Tag Archives: Microsoft Business Solutions

The Big Question Rises How To Become Microsoft, Cisco, ComTIA Certified

The big question rises how to become the Microsoft certified , All Microsoft certifications are acquired by simply taking a series of exams. If you can self-study for said exams, and then pass them, then you can acquire the certification for the mere cost of the exam (and maybe whatever self-study materials you purchase).

You’ll also need, at minimum (in addition to the MCTS), the CompTIA A+, Network+ and Security+ certs; as well as the Cisco CCNA cert.

Microsoft Certified Technology Specialist (MCTS) – This is the basic entry point of Microsoft Certifications. You only need to pass a single certification test to be considered an MCTS and there are numerous different courses and certifications that would grant you this after passing one. If you are shooting for some of the higher certifications that will be discussed below, then you’ll get this on your way there.

Microsoft Certified Professional Developer (MCPD) – This certification was Microsoft’s previous “Developer Certification” meaning that this was the highest certification that was offered that consisted strictly of development-related material. Receiving it involved passing four exams within specific areas (based on the focus of your certification). You can find the complete list of courses and paths required for the MCPD here.

Microsoft Certified Solutions Developer (MCSD) – This is Microsoft’s most recent “Developer Certification” which will replace the MCPD Certification (which is being deprecated / retired in July of 2013). The MCSD focuses within three major areas of very recent Microsoft development technologies and would likely be the best to persue if you wanted to focus on current and emerging skills that will be relevant in the coming years. You can find the complete list of courses and paths required for the MCSD here.

The Microsoft Certifications that you listed are basically all of the major ones within the realm of development. I’ll cover each of the major ones and what they are :

Most people, however, take some kind of course. Some colleges — especially career and some community colleges — offer such courses (though usually they’re non-credit). Other providers of such courses are private… some of them Microsoft Certified vendors of one type or another, who offer the courses in such settings as sitting around a conference table in their offices. Still others specialize in Microsoft certification training, and so have nice classrooms set up in their offices.

There are also some online (and other forms of distance learning) courses to help prepare for the exams.

The cost of taking classes to prepare can vary wildly. Some are actually free (or very nearly so), while others can cost hundreds of dollars. It all just depends on the provider.

And here’s a Google search of MCTS training resources (which can be mind-numbing in their sheer numbers and types, so be careful what you choose):

There are some pretty good, yet relatively inexpensive, ways to get vendor certificate training. Be careful not to sign-up for something expensive and involved when something cheaper — like subscribing to an “all the certificates you care to study for one flat rate” web site — would, in addition to purchasing a study guide or two at a bookstore, likely be better.

If you want a career in IT, then you need to have both an accredited degree in same (preferably a bachelors over an associates), and also a variety of IT certifications. The MCTS is but one that you will need.

You should probably also get the Microsoft MCSE and/or MCSA. The ICS CISSP. And the ITIL.

There are others, but if you have those, you’ll be evidencing a broad range of IT expertise that will be useful, generally. Then, in addition, if the particular IT job in which you end-up requires additional specialist certification, then you can get that, too (hopefully at the expense of your employer who requires it of you).

Then, whenever (if ever) you’re interested in a masters in IT, here’s something really cool of which you should be aware…

There’s a big (and fully-accredited, fully-legitimate) university in Australia which has partnered with Microsoft and several other vendors to structure distance learning degrees which include various certifications; and in which degrees, considerable amounts of credit may be earned simply by acquiring said certifications. It’s WAY cool.

One can, for example, get up to half of the credit toward a Masters degree in information technology by simply getting an MCSE (though the exams which make it up must be certain ones which correspond with the university’s courses). I’ve always said that if one were going to get an MCSE, first consult the web site of this university and make sure that one takes the specific MCSE exams that this school requires so that if ever one later decided to enter said school’s masters program, one will have already earned up to half its degree’s credits by simply having the MCSE under his/her belt. Is that cool, or what?

I wouldn’t rely on them over experience (which is far and away the most valuable asset out there) but they are worth pursuing especially if you don’t feel like you have enough experience and need to demonstrate that you have the necessary skills to land a position as a developer.

If you are going to pursue a certification, I would recommend going after the MCSD (Web Applications Track) as it is a very recent certification that focuses on several emerging technologies that will still be very relevant (if not more-so) in the coming years. You’ll pick up the MCTS along the way and then you’ll have both of those under your belt. MCPD would be very difficult to achieve based on the short time constraints (passing four quite difficult tests within just a few months is feasible, but I don’t believe that it is worth it since it will be “retired” soon after).

No job experience at all is necessary for any of the Microsoft Certifications, you can take them at any time as long as you feel confident enough with the materials of the specific exam you should be fine. The tests are quite difficult by most standards and typically cover large amounts of material, but with what it sounds like a good bit of time to study and prepare you should be fine.

Certifications, in addition to degrees, are so important in the IT field, now, that one may almost no longer get a job in that field without both. The certifications, though, are so important that one who has a little IT experience can get a pretty good job even without a degree as long as he has all the right certs. But don’t do that. Definitely get the degree… and not merely an associates. Get the bachelors in IT; and make sure it’s from a “regionally” accredited school.

Then get the certs I mentioned (being mindful, if you think you’ll ever get an IT masters, to take the specific exams that that Strut masters program requires so that you’ll have already earned up to half the credit just from the certs).

If you already have two years of experience in working in the .NET environment, a certification isn’t going to guarantee that you will get employed, a salary increase or any other bonuses for achieving the honor. However, it can help supplement your resume by indicating that you are familiar with specific technologies enough to apply them in real-world applications to solve problems.

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QUESTION 1
Certkingdom.com has employed you as a Microsoft Dynamics CRM 4.0 administrator. The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com.
The Certkingdom.com management has requested that you draw up a list of facts regarding knowledge
base articles.
Which of the following options would be part of your list?

A. Knowledge base articles can only be viewed by permitted users.
B. A knowledge base article selects the Work Offline option.
C. A knowledge base article displays the data in the Resources Earned Value view.
D. A knowledge base article edits the layout of each page.

Answer: A

Explanation: You should inform management that it can be viewed only by permitted users. If you
are permitted to use Microsoft Dynamics CRM 4.0, you can view the Knowledge Base Articles.
Reference: https:://support.microsoft.com/kb/950100


QUESTION 2
Certkingdom.com has employed you as a Microsoft Dynamics CRM 4.0 administrator. Certkingdom.com consists
of a Sales division and a Marketing division. Certkingdom.com is currently promoting the third edition of a
Finance software package. When a fourth edition is released, it is regarded as a major uCertkingdomrade.
The manual for the fourth edition requires a supplementary segment.
You have received instructions from the CIO to retain Third Edition documentation for clients that
continues using that edition of the software. The CIO has also informed you that new
documentation should only be produced for the Fourth Edition of the Finance package.
Which of the following actions should you take?

A. You should bring down the article template for edition 3.0 documents and assimilate a new
article template for edition 3.8 documents.
B. You should configure the content deployment settings to 3.0 documents.
C. You should bring down the article template for edition 3.0 documents and remove the
accounted attribute for edition 3.8 documents.
D. You should delete the projected attribute for edition 3.8 documents.

Answer: A

Explanation: You need to bring down the article template for edition 3.0 documents. You can also
assimilate a new article template for edition 3.8 documents. Article Templates are used when
working with the Knowledge Base (found in the Service section of Microsoft Dynamics CRM).
Reference: Working with Microsoft Dynamics™ CRM 4.0, Second Edition


QUESTION 3
Certkingdom.com has employed you as a Microsoft Dynamics CRM 4.0 administrator.
You receive an instruction from the CIO to inform the new interns in your division of the records
that will be linked to the sales literature.
Which two of the following options should you take?

A. You should inform the interns that the Products will be linked.
B. You should inform the interns that the Attention grabbing headlines will be linked.
C. You should inform the interns that the Strong offers will be linked.
D. You should inform the interns that the Half-truths will be linked.

Answer: A

Explanation: You need to inform the interns that the Competitors and the Products are
associated. The Sales Literature consists of documentation about your products designed to be
used by your sales persons. Furthermore, with Sales Literature you can add Products and identify
Competitors.
Reference: Working with Microsoft Dynamics™ CRM 4.0, Second Edition


QUESTION 4
You are the Microsoft Dynamics CRM 4.0 administrator at Certkingdom.com. Certkingdom.com consists of a Sales
division and a Marketing division. For service management, Certkingdom.com makes use of contracts and
contract lines.
A new Certkingdom.com policy states that all cases must be associated with a contract line because this
information is necessary for analysis and reports. Historically, subject hierarchy was only created
for cases at Certkingdom.com. While analyzing the subject hierarchy, you notice a few previously used
ones that are not required any more.
You have been instructed to update the subject hierarchy.
Which of the following actions should you take?

A. You should navigate to the Views area of the Account Customization window and edit the
Lookup View.
B. The best option is to edit pick list options and current cases under their respective subjects.
C. The best option is to change all messages associated with the hierarchy and put the subjects
with the cases in it.
D. The best option is to reorganize the subject hierarchy.
Thereafter archive parent subject area should be created in the hierarchy and move the redundant
subjects under it.

Answer: D

Explanation: You need to reorganize the subject hierarchy and create an archive parent subject
area in the hierarchy and move the not needed subjects under it.
Reference: Working with Microsoft Dynamics™ CRM 4.0, Second Edition


QUESTION 5
You work as a Microsoft Dynamics CRM 4.0 administrator at Certkingdom.com. The Certkingdom.com network
consists of a single Active Directory domain named Certkingdom.com.
Certkingdom.com consists of a Sales division. Certkingdom.com is using schedules for their Sales division. Some
of the users in the Sales division have permanent contracts, while others are hired on short-term
basis. The short-term users are normally employed for a minimum of two weeks at a time. You
then implement schedules for the users in the Sales division; however, the Sales staff does not
view the schedules. You need to keep the record of the short-term users.
Which of the following actions should you take?

A. You should create new format of the Contact records.
You should then have the short-term users disabled.
B. You should set up a Facility/Equipment record for every short-term user.
You should then remove the record when the short-term user’s contract expires and they depart.
C. You should create Contact entity.
You should then delegate the estimated time of job accomplishment.
D. You should delete the short-term user field from the record.

Answer: B

Explanation: You need to set up a Facility/Equipment record for each short-term user. You should
also delete the record when the short-term user’s contract expires and they depart.
Facilities/Equipment is needed when performing scheduling. It makes up the Resources
component. Delete Entity enables you to completely delete the record.
Reference: Working with Microsoft Dynamics™ CRM 4.0, Second Edition


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QUESTION 1
You work as a Microsoft Dynamics CRM 4.0 administrator at Certkingdom.com. Certkingdom.com has a user
owned custom unit called Certkingdom_Proj that needs to be accessed by employees in Certkingdom.com’s
Research department. The Research department employees want the business unit that they
make use of to host Certkingdom_Proj.
When Certkingdom.com releases A new policy that requires employees to produce their own new
Projects, you decide to have the role of the employees who owns Certkingdom_Proj copied with the
intention of assigning it to the Research department employees.
You now need to configure the security settings for Certkingdom_Proj.
Which two of the following actions should you take?

A. You should consider having the Business Unit disabled.
Thereafter a new Business level should be created with the access level set to Business Unit.
B. You should consider having the Share privilege permitted with the access level set to User.
C. You should consider having the Read privilege assigned to the Business Unit.
D. You should consider having the privilege appended with the access level set to User.
E. You should consider having a privilege created with the access level configured to the User.

Answer: C,E

Explanation:


QUESTION 2
You work as an administrator at Certkingdom.com. You have received instructions from the CIO to modify
the relationships within Certkingdom.com’s Microsoft Dynamics CRM 4.0 environment. The requirements
are listed below:
• The entities CertkingdomSupplier, CertkingdomContact and CertkingdomCustom should have a 1:N relationship.
• CertkingdomSupplier should be the principal entity.
• The entities CertkingdomSupplier, CertkingdomContact and CertkingdomCustom should have a N:N relationship
You now need to need to apply the mapping.
Which of the following actions should you take?

A. You should map a field from the CertkingdomSupplier entity to the CertkingdomContact entity.
B. You should publish the CertkingdomSupplier entity to the CertkingdomCustom entity.
C. You should edit the CertkingdomCustom entity to the CertkingdomSupplier entity.
D. You should change the status of the CertkingdomContact entity to the CertkingdomSupplier entity.

Answer: A

Explanation:


QUESTION 3
You work as a Microsoft Dynamics CRM 4.0 administrator at Certkingdom.com. You are in the process of
modifying certain relationships within Certkingdom.com’s Microsoft Dynamics CRM 4.0 environment. You
have received instruction from the CIO to set up the 1:N relationship between the CertkingdomAccount
and CertkingdomIncident entities to comply with the following set criteria:
• As soon as a different employee is assigned to the account, the active incidents must be
available that employee.
• The incidents of the previous employees should be closed.
Which of the following actions should you take?

A. The best option is to set the cascading behavior for the relationship to parental.
B. The best option is to open the form and add a section to cascade User-Owned.
C. The best option is to set an attribute of type varchar with format text to referential.
D. The best option is to set up the cascading behavior to Cascading. You should also set the
cascading rule for Assign to cascade Active.

Answer: D

Explanation:


QUESTION 4
You work as a Microsoft Dynamics CRM 4.0 administrator at Certkingdom.com. You are currently adding a
custom feature to the CertkingdomContact entity. CertkingdomContact will be used by Certkingdom.com employees to
hold client data. You have configured CertkingdomContact to hold data in the plain text format.
The CIO has informed you that multiple lines must be available for entering text since the amount
of data is so vast.
Which of the following actions should you take to make sure that the custom feature is able to
maintain a textbox with multiple lines? (Choose all that apply.)

A. You should create a workflow with Microsoft Office SharePoint Designer 2007. You should also
implement a feature of type ntext.
B. You should implement a feature of type varchar with format TextArea. You should also
implement a feature of type ntext.
C. You should implement a new content type and associate it with the relevant document. You
should also implement a feature of type ntext.
D. You should implement the State field to inherit the regional setting. You should also implement
a feature of type ntext.

Answer: B

Explanation:


QUESTION 5
You work as the Microsoft Dynamics CRM 4.0 administrator at Certkingdom.com. Certkingdom.com’s Sales
department employs a custom entity named Certkingdom_Sales, which is configured as the primary entity
in the Sales relationship.
During the course of the day you have received numerous complaints from Certkingdom.com users stating
that they are inable to relate existing Sales with Certkingdom_Sales when creating new Accounts in the
Certkingdom_Sales entity.
Which combination of the following actions should you take to address this issue?

A. The best option is to consider adding the Sales relationship attribute to the Certkingdom_Sales.
B. The best option is to consider selecting the Work Offline option adding the relationship.
C. The best option is to consider modifying the site master page to contain the relationship.
D. The best option is to consider publishing the Certkingdom_Sales after creating the relationship.
E. The best option is to consider applying a data connection file the relationship.

Answer: A,D

Explanation:


 

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