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Microsoft MB2-422 CRM 3.0 Customization – Q & A / Study Guide

Microsoft MB2-422
CRM 3.0 Customization

 

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QUESTION 1:

You work as a CRM administrator at Certkingdom .com. Your assistant is named Clive
Wilson. You instruct Clive Wilson to define a second client in the case form that will
serve as the secondary owner. You also instruct Clive Wilson to ensure that the
contact data for the second client is readily accessible in Workflow without needing
custom development.
What should Clive Wilson do?

A. A relationship association between Case and User should be created in order to train
clients to create a Note on the Case document to backup the owner.
B. An organization-owned entity called ‘Secondary Owner’ should be created that keeps
data representing Microsoft CRM users which is assigned as Secondary Case owners.
Then you should create a relationship between Secondary Owner and Case to create a
lookup field on the Case form. Thereafter you are able to maintain information regarding
Secondary Owners separate from Users.
C. An nvarchar field should be created to permit the entry of the secondary client in the
case form.
D. The association between Case and Client should be created where the client is the
primary entity.

Answer: B

QUESTION 2:

You work as the CRM administrator at Certkingdom .com. Your assistant is named
Clive Wilson. The Certkingdom .com network consists of one Windows Small Business
Server 2003 Active Directory domain named Certkingdom .com.
You have received instruction from the CIO to implement Microsoft CRM 3.0.
Certkingdom .com wants to associate service cases with accounts. Management wants to
link the case with a particular person associated with the account
You instruct Clive Wilson to identify the best solution to create this association?
What should Clive Wilson do?

A. The existing Responsible Contact lookup field on the Case Form should be exposed.
B. He should create a new nvarchar text attribute called Responsible Contact.
C. He should insist that the clients create a new association with the Responsible Contact
entity.
D. He should train the users to type the existing Responsible Contact topic field at the
beginning of the lookup field and expose the lookup filed in the case.

Answer: A

QUESTION 3:

You work as the network technician at Certkingdom .com. You have received instruction
from the CIO to implement Microsoft CRM. Certkingdom .com intends to use an image
file as an icon for a custom entity.
What should you do?

A. You should make use of the Microsoft CRM Deployment manager to upload an icon
for the Web and Outlook Clients.
B. You should make use of the Microsoft CRM Deployment manager to locate the
default custom entity icon in <install path>\_img\ for the Web client.
C. You should make use of the Microsoft CRM Customization Area to upload an icon for
the Web and Outlook Clients.
D. You should make use of the Microsoft CRM Customization Area to upload an icon for
the Web client. The image file is copied to the Outlook client network installation
location.

Answer: C

QUESTION 4:

You work as the network administrator at Certkingdom .com. The Certkingdom .com
network consists of a single Active Directory domain named Certkingdom .com. You
implement Microsoft CRM 3.0 on the Certkingdom .com network.
You have received instruction from the CIO to integrate its financial system into
Microsoft CRM. You need to display four particular revenue fields on the Income
Form. You need to ensure that the information displayed is current.
What should you do?

A. The Income form should be modified. Post-callouts configured for specific events to
execute logic in custom assemblies to write data directly to the database of the financial
system should be used.
B. Use the Income form and create triggers on the Microsoft CRM database to write data
directly to the database of the financial system when records are created or updated
should be modified.
C. Use the Income form and client side code to write the data directly to the database of
the financial system should be modified.
D. Use the .aspx page that displays the Income form and write the data directly to the
database of the financial system should be modified.

Answer: A

QUESTION 5:

You work as the network administrator at Certkingdom .com. The Certkingdom .com
network consists of a single Active Directory domain named Certkingdom .com. Microsoft
CRM 3.0 is implemented on the Certkingdom .com network.
You have received instruction from the CIO to execute conditional validation of the
field values. A Certkingdom .com employee named Andy Reid works in the Research
and Development department. You delegate the task of identifying the best option to
execute the validation to Andy Reid. You inform Andy Reid that the correct value of
a text field depends on the values in numerous other fields.
What should he do? (Choose all that apply.)

A. He should use the client side code in the OnLoad event to set the default value when
the Create form is used.
B. In the OnChange event for the Est. Revenue field you should set the value in order to
check the value of the field.
C. He should use the form OnChange Event.
D. In the OnSave event form he should compare the ‘value and ‘returnValue’ properties of
the Est. Revenue field to ensure that they are the same.
E. He should use the form OnSave Event.

Answer: E

QUESTION 6:

You work as the network administrator at Certkingdom .com. The Certkingdom .com
network consists of a single Active Directory domain named Certkingdom .com. You
implement Microsoft CRM 3.0 on the Certkingdom .com network.
You have received instruction from the CIO to create a custom entity called ‘Event’.
‘Event’ will be used to keep data about certain events that are not part of the
normal services Certkingdom .com offers. A Certkingdom .com employee named Kara Lang
works in the Research and Development department.
You delegate the task of configuring three lookup fields on the event form. These
lookup fields are used to link Microsoft CRM clients who are responsible for the
areas of Entertainment, Catering, and Security. Kara Lang needs to identify the
possible solutions to address the need.
What should she do?

A. The Event entity should be created with a relationship to Activities than storing the
data in the Event form.
Task activities should then be created for the individual areas of responsibility.
B. Have a developer create A custom .aspx page needs to be created.
This will permit the clients to choose a CRM User and save the data with the Event
record.
No actual relationship is created in Microsoft CRM.
C. She should create three relationships between Event and User.
User will then be the primary entity.
The lookup fields are then displayed in the Event form.
D. A text field should be used to enter the names of the individuals without making use
of a lookup field.

Answer: A, B, D

QUESTION 7:

You work as the network administrator at Certkingdom .com. The Certkingdom .com
network consists of a single Active Directory domain named Certkingdom .com. All
servers on the Certkingdom .com network run Windows Server 2003 and all client
computers run Windows XP Professional. You have recently configured a custom
entity named AccPri which exists with a relationship where the Account is the
Primary entity.
You have recently received instruction from the network CIO to configure another
custom entity named EnAccPri with a relationship where AccPri is the Primary
entity. You are required to ensure that when only the customizations export only the
customizations for AccPri are exported and imported the customizations into a new
Microsoft CRM installation the AccPri should exist in the new installation. You are
required to select from the following what you can additionally expect to find.
What should you do?

A. The EnAccPri is what you would expect to find.
The relationship between EnAccPri and AccPri is what you would expect to find.
B. You would expect to find nothing else imported.
C. The EnAccPri is what you would expect to find.
The relationship between AccPri and Account is what you would expect to find.
The relationship between EnAccPri and AccPri is what you would expect to find.
D. The relationship between AccPri and Account is what you would expect to find.

Answer: D

QUESTION 8:

You work as a consultant at Certkingdom .com. The Certkingdom .com network consists of a
single Active Directory domain named Certkingdom .com. You implement Microsoft
Dynamics CRM 3.0 on the Certkingdom .com network.
The following customizations have already been implemented:-
* Form Customizations
* Client-side-code
* Custom mapping and
* Custom relationship behaviors.
You have received instruction from the CIO to add additional customizations on
Microsoft CRM. There is a development system with Microsoft CRM installed that
is available to develop customizations. You need to identify the best way to add the
additional customizations.
What should you do?

A. The customizations should be exported for the entities you plan to customize from the
production system.
The customizations should then be imported to the development system.
You then develop and test the customizations on the development system.
Then you export the customizations from the development system and import the
customizations to the production system.
Thereafter you can publish the entities you initially exported from the production system.
B. You should develop the customizations on the development system.
Then the customizations need to be tested on the development system.
You need to record all the customizations that were developed.
Thereafter the customizations can be manually applied on the production system.
C. You should develop the customizations on the development system.
Then the customizations need to be tested on the development system.
Thereafter the customizations can be imported to the production system.
D. You should export the current customizations from the production system.
The customizations should then be imported to the development system.
You then develop and test the customizations on the development system.
Thereafter you export the customizations from the development system and import the
customizations to the production system.

Answer: D

QUESTION 9:

You work as the network administrator at Certkingdom .com. The Certkingdom .com
network consists of a single Active Directory domain named Certkingdom .com.
You have received instruction from the CIO to add code on an event. You need to
add the code on the event that will only work if the user is online using the Outlook
client. A Certkingdom .com employee named Andy Reid works in the Research and
Development department. You delegate the task of checking the conditions prior to
the execution of the logic in your code.
What should he check the conditions? (Choose all that apply.)

A. He is able to determine whether the client is using the Outlook client by checking the
crmForm.IsForOutlookClient property.
B. He is able to determine whether the client is using the Outlook client by checking the
location property of the window. In the Outlook client the location property consist of a
reference field to port 5249.
C. You can send an https: request to an URL to find out if the client is online. As soon as
a request times out you can be sure that the client is not offline.
D. By checking the crmForm.IsOnline property you are able to determine whether the
client is online.

Answer: A, D

QUESTION 10:

You work as the system administrator at Certkingdom .com. The Certkingdom .com network
consists of a single Active Directory domain named Certkingdom .com. You have received
instruction to apply client-side code on-save event in the lead entity form.
You have received instruction from the CIO to publish customizations. A
Certkingdom .com employee named Mia Hamm works in the Sales department. One
morning Mia Hamm reports that an error occurred when she tried to save an
existing lead.
You are able to create new leads without an error. This error could have been
identified before the users.
What would have been the easiest method?

A. You should test the client side code making use of the Update Form menu option from
the Preview menu prior to publishing. The Preview menu is on the Form customization page.
B. You should test the code on another computer before applying it to the server and
preview the menu prior to publishing.
C. You should include conditional logic in the code to detect the user
D. You should check the code for syntax errors prior to applying the code to the form.

Answer: A

 

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MB2-421 Q & A / Study Guide

MB2-421 – CRM 3.0 Installation & Configuration

 

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QUESTION 1
You work as a CRM consultant at Certkingdom .com. The Certkingdom .com network
consists of a single Active Directory domain named Certkingdom .com. Certkingdom .com has
its headquarters in Chicago and sales offices in Dallas and Miami. Every sales office
has a Microsoft CRM 3.0 Server and five laptops.
The Telesales campaigns are used by all sales offices. Every sales office makes use of
the mail merge functionality for direct mail order campaigns. Staff at every office
comprise of ten telesales operators that work in two shifts. The telesales operators in
the two shifts make use of the same client computer.
You need to plan the deployment of the most appropriate Microsoft CRM client for Certkingdom .com.
What should you do?

A. You should deploy the Microsoft CRM laptop client for Outlook on the laptop computers.
B. You should deploy the Microsoft CRM desktop client for Outlook on the laptop computers.
C. You should deploy the Microsoft CRM laptop client for Outlook on Microsoft CRM 3.0 server.
D. You should deploy the web browser client on the laptop computers.

Answer: B

QUESTION 2
You work as a CRM consultant at Certkingdom .com. Certkingdom .com consists of two
departments named Development and Customer Care. Certkingdom .com has its
headquarters in Chicago and a branch office in Dallas. The Customer Care
department resides in the headquarters and the Development department resides in
the branch office.
The technicians in the Development department have developed a schema and
formed customization for Certkingdom .com. This customization needs to be applied to
an existing Microsoft CRM implementation at the office of one of your customers.
The customer, Rory Allen, has live data in their Microsoft CRM database and
Metabase. You need to apply the developed schema and form customization to Rory
Allen’s existing Microsoft CRM database. The existing live data in Rory Allen’s
Microsoft CRM database must be retained.
What should you do? (Each correct answer presents part of the solution. Choose TWO.)

A. Backup the Metabase database developed by the Development department to a file.
B. Export the schema and form customization developed by the Development department
to a file using the Microsoft CRM Redeployment tool.
C. Export the schema and form customization developed by the Development department
to a file using the Export Customization tool.
D. Restore the Metabase database developed by the Development department from
backup over Rory Allen’s Metabase database.
E. Import the schema and form customization developed by the Development department
to Rory Allen’s site using the Microsoft CRM Redeployment tool.
F. Import the schema and form customization developed by the Development department
to Rory Allen’s site using the Import Customization tool.

Answer: C, F

QUESTION 3
You work as a CRM consultant at Certkingdom .com. The Certkingdom .com network
consists of a single Active Directory domain named Certkingdom .internal. Microsoft
CRM 3.0 Client for Outlook and Microsoft CRM 3.0 Exchange E-mail Router is
used in the current Certkingdom .com Microsoft CRM environment.
Certkingdom .com wants to restructure its Active Directory domain by creating a new
domain named Certkingdom .com. New user accounts must be created in the Certkingdom .com
domain and new mail boxes must be created for all Certkingdom .com users. The new
domain will also contain a server named Certkingdom -SR11. The Microsoft CRM
environment will be retained but the Microsoft CRM 3.0 installations must be
deployed on Certkingdom -SR11.
You want to use the Microsoft CRM 3.0 Redeployment Wizard to redeploy the
Microsoft CRM 3.0 installation on Certkingdom -SR11.
What should you do?

A. Before using the Microsoft CRM 3.0 Redeployment Wizard, you must assign a
Microsoft CRM security role to each user account.
B. Before using the Microsoft CRM 3.0 Redeployment Wizard, you must install the
Microsoft CRM 3.0 Exchange E-mail Router on Certkingdom -SR11.
C. Before using the Microsoft CRM 3.0 Redeployment Wizard, you must ensure that the
DNS Server is accessible.
D. Before using the Microsoft CRM 3.0 Redeployment Wizard, you must create the new
user accounts.

Answer: D

QUESTION 4
You work as a CRM consultant at Certkingdom .com. Certkingdom .com has four
departments named Sales, Marketing, Finance and Research. Certkingdom .com users
in the Marketing department use portable client computers when making
presentations to prospective customers. Microsoft Office XP is installed on the
portable computers. No service pack has been applied to Microsoft Office XP.
The CEO at Certkingdom .com wants to implement the Microsoft CRM laptop client for
Certkingdom .com users in the Marketing department. You need to ensure that the users
in the Marketing department can use the Microsoft CRM laptop client.
What should you do?

A. Install Service Pack 1 for Microsoft Office XP on the portable computers.
B. Install Service Pack 2 for Microsoft Office XP on the portable computers.
C. Install Service Pack 3 for Microsoft Office XP on the portable computers.
D. None of the above.

Answer: C

QUESTION 5
You work as a CRM consultant at Certkingdom .com. Certkingdom .com has its
headquarters in New York and sales offices in Paris and Berlin.
You need to use the Microsoft CRM 3.0 Redeployment Wizard to redeploy data
from one version of CRM 3.0 to another.
What should you do? To answer, complete the following phrase:
You can redeploy data from _____.

A. a French version of Microsoft CRM 3.0 to another French version of Microsoft CRM 3.0
B. a French version of Microsoft CRM 3.0 to an International English version of Microsoft CRM 3.0
C. a German version of Microsoft CRM 3.0 to a French version of Microsoft CRM 3.0
D. an International English version of Microsoft CRM 3.0 to a French version of Microsoft CRM 3.0
E. an International English version of Microsoft CRM 3.0 to a German version of Microsoft CRM 3.0

Answer: A

QUESTION 6
You work as a CRM consultant at Certkingdom .com. The Certkingdom .com network
contains a server named Certkingdom -SR13. Microsoft CRM 3.0 is installed on
Certkingdom -SR13. Microsoft CRM 3.0 on Certkingdom -SR13 is configured to use
port 5452. A Certkingdom .com user named Andy Reid regularly connects to the
Microsoft CRM 3.0 on Certkingdom -SR13.
Whenever Andy Reid connects to the Microsoft CRM 3.0 on Certkingdom -SR13, he
must enter the URL “https::// Certkingdom -SR13:5452”. He only wants to type https:://CRM.
What should you do? (Choose TWO.)

A. Create a host header in IIS Manager.
B. Uninstall Microsoft CRM and then reinstall it and define a new application pool for
the new Microsoft CRM site
C. Run the Microsoft CRM setup program using the command line and specifying the
new name for the Microsoft CRM site
D. Create a DNS CNAME record for the host header, which points to Certkingdom -SR13.
E. Uninstall Microsoft CRM and then reinstall it and create a host header in IIS Manager.

Answer: A, D

QUESTION 7
You work as a CRM consultant at Certkingdom .com. The Certkingdom .com network
consists of a single Active Directory domain named Certkingdom .com. Certkingdom .com
consists of a Development department.
Certkingdom .com contains a server named Certkingdom -SR44. A Certkingdom .com
technician has installed Microsoft CRM on Certkingdom -SR44. The users in the
development department connect to the Microsoft CRM on Certkingdom -SR44, by
making use of the URL https:://crm.
A Certkingdom .com user named Andy Booth is a member of the Development
department. Andy Booth works on a client computer named Certkingdom -WS421.
Andy Booth complains that he cannot connect to the Microsoft CRM on
Certkingdom -SR44. Whenever he connects to the Internet Explorer starts and then
immediately closes. Andy Booth needs to connect to the Microsoft CRM on
Certkingdom -SR44.
What should you do?

A. Configure Certkingdom -WS421 so that Updates are downloaded and installed automatically.
B. Configure Certkingdom -WS421 so that https:://crm is included in rusted sites in the Internet Options.
C. Configure Certkingdom -WS421 to disable popup blocking, or enter https:://crm in the popup blocker’s exceptions list.
D. Configure Certkingdom -WS421 so that a network drive is mapped to \\: Certkingdom -SR44\crm, and then restart Internet Explorer.

Answer: C

QUESTION 8
You work as a CRM consultant at Certkingdom .com. The Certkingdom .com network
consists of a single Active Directory domain named Certkingdom .com. Certkingdom .com
consists of a Sales department, which corresponds to the client via e-mail.
You have received instruction from the CIO to add a queue in to the Microsoft
CRM that will display e-mail received into a Support mailbox.
What should you do? (Each answer presents part of the solution. Choose TWO.)

A. Create a new User account in Active Directory.
B. Create a new MSMQ Queue Alias in Active Directory.
C. Disable the account in Active Directory.
D. Disable a new MSMQ Queue Alias in Active Directory.

Answer: A, C

QUESTION 9
You work as a Microsoft CRM 3.0 specialist at Certkingdom .com. Certkingdom .com has its
headquarters in Chicago and a branch office in Dallas. Headquarters has 15 users
while each branch office has ten. The two offices are connected by permanent T1 network connections.
You need to plan the Microsoft CRM 3.0 deployment for Certkingdom .com. You need
to implement the minimum number of servers of each type that will be required for this deployment.
What should you do?

A. Implement one Internet Information Server (IIS) server and one SQL database server.
B. Implement one Internet Information Server (IIS) server and two SQL database servers.
C. Implement two Internet Information Server (IIS) server and one SQL database server.
D. Implement two Internet Information Server (IIS) server and two SQL database
servers.

Answer: A

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Microsoft – MB2-184 – Q & A/ Study Guide

Microsoft CRM Installation and Configuration V.1.2
Microsoft – MB2-184

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QUESTION 1
What business framework was Microsoft CRM developed upon that allows it to be integrated with
virtually any system in the world?

A. Windows NT4.0
B. Microsoft NET
C. Web Net
D. SQL Server 2000

Answer: B

QUESTION 2
The integration between Microsoft CRM and Microsoft Outlook uses which technology that allows
users of the Sales for Outlook Client to see their contacts, leads, activities, opportunities, tasks,
appointments, and e-mail?

A. MDAC 2.7a
B. Microsoft Message Queuing
C. XML Web Services
D. UDDI

Answer: C

QUESTION 3
Microsoft CRM Version 1.2 can be installed in both Windows Server 2000 and Windows Server
2003 environments. In either of these environments, how many Primary Domain Controllers are
installed in a single domain?

A. One Primary Domain Controller is always required
B. At least one Primary Domain Controller and as many Backup Domain Controllers as needed
C. None. All Domain Controllers are considered peers in both Windows Server 2000 and
Windows Server 2003 environments
D. None. Domain Controllers are not required in a Windows Server 2000 or Windows Server
2003 environment running Microsoft CRM

Answer: C

QUESTION 4
Which advantage does the Active Directory domain architecture provide for companies that have
deployed Microsoft CRM Version 1 .2 in a Windows Server 2003 domain?

A. It provides a single point of management for user accounts, computers, and applications in
the Windows Server 2003 domain
B. It meets the messaging and collaboration needs of small organizations, large distributed
enterprises and everything in between.
C. It enables structured data exchange and data transport
D. It enables an unprecedented level of software integration through the use of XML Web
Services.

Answer: A

QUESTION 5
Which technology allows Microsoft CRM to share data and invoke capabilities from other
applications without regard to how those applications were built, what operating system or
platform they run on, and what devices are used to access them?

A. Application Programming Interfaces
B. XML Web Services
C. UDDI
D. Microsoft Exchange

Answer: B

QUESTION 6
XML Web Services are invoked over the Internet by means of industry-standard protocols
including which of the following?

A. SOAP
B. ASP.NET
C. Microsoft NET
D. UDDI

Answer: A

QUESTION 7
Microsoft CRM is tightly integrated with which of the following technologies for the purpose of
validating access level security upon each user request?

A. SQL Server 2000
B. Active Directory
C. Internet Information Server (lIS)
D. Exchange Server 2000

Answer: B

QUESTION 8
Which software component must be installed on the same machine as your Exchange 2000
server(s) in order to enable the e-mail functionality of Microsoft CRM?

A. E-Mail Router
B. Deployment Manager
C. Outlook Rich Client
D. Workflow Monitor

Answer: A

QUESTION 9
Which technology render the web pages used by Microsoft CRM and allows organizations to host
and manage web pages on the Internet or on their internal intranet?

A. DHTML
B. XML Web Services
C. UDDI
D. IIIS

Answer: D

QUESTION 10
Microsoft CRM uses which of the following technologies to display its web forms via the browser
application?

A. XML Web Services
B. SOAP
C. ASP.NET
D. Open Database Connectivity (ODBC)

Answer: C

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Microsoft MB6-285 Q & A / Study Guide

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QUESTION 1
How can you view total invoiced amount on a customer for a specific time interval?

A. Run the report CRM/Reports/Sales Management/Internal account statement
B. Select CRM, Inquiries, Statistics
C. On the Business relations form, click Update financial on the Financials tab, and view
the field Total invoiced
D. Open Management statistics, Business relation category, select the Specific Customer
radio button, and select the respective customer

Answer: D

QUESTION 2
Using the TAPI interface you receive a telephone call. How do you register this in the
CRM module?

A. I create a new record on the Phone calls tab in either the Contact person or Business relations form
B. I create a new note document called, for example, Incoming phone calls and register
the call by creating a note of this type in the Business relations form
C. I need to register the Business relation and/or contact person in order to have the
registered on my business relation
D. The phone call is registered automatically

Answer: D

QUESTION 3
You have received a text file containing a range of possible leads which you wish to
import into the Business relations form, it also contains several contact persons for each
lead:

A. You have to select which contact persons you need to import
B. You have to enter the contact persons through the MS Excel import wizard
C. You create a number of record groups and enter each contact person with a different
record group in the File format definition
D. You are limited to a maximum of three contact persons for each business relations

Answer: C

QUESTION 4
When a contact person leaves one of your customers:

A. Create a note in the memo field on the contact person
B. Replace the former contact person with the new contact person
C. Mark the contact person as inactive
D. Delete the contact person from the system

Answer: C

QUESTION 5
To view all quotations for a specific prospect, you:

A. Enter the Management statistics form, select category Business relation and view the quotation
B. Open the Quotations form, select a quotation for the prospect, and click the Business relations button
C. Open the Workbook tab Quotations and filter for the specific prospect
D. Open the Business relations form, select the prospect, and click the Quotations button

Answer: D

QUESTION 6
To send a document from Axapta’s document handling to an Axapta e-mail group you:

A. Drop the file into your e-mail program
B. Attach the document through the E-mail distribution form
C. Save the document separately and attach it manually to the e-mail
D. Click the E-mail group button in Axapta

Answer: D

QUESTION 7
Which of the following business relation types can be imported?

A. Competitors
B. Customers, vendors and prospects
C. Customers and vendors
D. Prospects

Answer: B

QUESTION 8
From where can you NOT see the Return of investment (ROI) for a given campaign?

A. In the Management statistics form
B. In the Business relations form
C. In the Campaign form
D. In the Projects form

Answer: B

QUESTION 9
How can you make sure that your employees in your call center follow a consistent questioning technique?

A. Create a Questionnaire and attach it to the call list
B. Add a detailed media description to the campaign
C. Detail the questioning technique in the Encyclopedia
D. Attach a Microsoft Word document to the call list with specific questions on it using Document Handling

Answer: A

QUESTION 10
How do you synchronize the contact persons from one business relation in Axapta to MS Outlook

A. You have to synchronize all the contacts
B. Open the menu item Periodic, MS Outlook synchronization, Synchronize contact
person to Outlook, and select Business relation contacts
C. Select the import field on the individual contact persons in the Contact persons form and select Synchronize
D. Select the business relation in the Business relation form and click the Synchronize button

Answer: B

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