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Fifteen Top-Paying Certifications for 2014

It’s always a good idea to take stock of your skills, your pay, and your certifications. To that end, John Hales, Global Knowledge VMware instructor, has outlined 15 of the top-paying certifications for 2014. With each certification, you’ll find the average (mean) salary and a brief description.

Based on the 2014 IT Skills and Salary Survey conducted by Global Knowledge and Penton and completed in October 2013, the rankings below are derived from certifications that received the minimum number of responses to be statistically relevant. Certain certifications pay more but are not represented due to their exclusive nature. Examples include Cisco Certified Internetworking Expert (CCIE) and VMware Certified Design Expert (VCDX). This was a nationwide survey, and variations exist based on where you work, years of experience, and company type (government, nonprofit, etc.).

Certified in Risk and Information Systems Control (CRISC) – $118,253
The non-profit group ISACA offers CRISC certification, much in the way that CompTIA manages the A+ and Network+ certifications. Formerly, “ISACA” stood for Information Systems Audit and Control Association, but now they’ve gone acronym only.

The CRISC certification is designed for IT professionals, project managers, and others whose job it is to identify and manage risks through appropriate information systems (IS) controls, covering the entire lifecycle, from design to implementation to ongoing maintenance. It measures two primary areas: risk and IS controls. Similar to the IS control lifecycle, the risk area spans the gamut from identification and assessment of the scope and likelihood of a particular risk to monitoring for it and responding to it if/when it occurs.

Since CRISC’s introduction in 2010, more than 17,000 people worldwide have earned this credential. The demand for people with these skills, and the relatively small supply of those who have them, result in this being the highest salary for any certification on our list this year.

To obtain CRISC certification, you must have at least three years of experience in at least three of the five areas that the certification covers, and you must pass the exam, which is only offered twice a year. This is not a case where you can just take a class and get certified. Achieving CRISC certification requires effort and years of planning.

Certified Information Security Manager (CISM) – $114,844
ISACA also created CISM certification. It’s aimed at management more than the IT professional and focuses on security strategy and assessing the systems and policies in place more than it focuses on the person who actually implements those policies using a particular vendor’s platform.

More than 23,000 people have been certified since its introduction in 2002, making it a highly sought after area with a relatively small supply of certified individuals. In addition, the exam is only offered three times a year in one of approximately 240 locations, making taking the exam more of a challenge than many other certification exams. It also requires at least five years of experience in IS, with at least three of those as a security manager. As with CRISC, requirements for CISM certification demand effort and years of planning.

Certified Information Systems Auditor (CISA) – $112,040
The third highest-paying certification is also from ISACA; this one is for IS auditors. CISA certification is ISACA’s oldest, dating back to 1978, with more than 106,000 people certified since its inception. CISA certification requires at least five years of experience in IS auditing, control, or security in addition to passing an exam that is only offered three times per year.

The CISA certification is usually obtained by those whose job responsibilities include auditing, monitoring, controlling, and/or assessing IT and/or business systems. It is designed to test the candidate’s ability to manage vulnerabilities, ensure compliance with standards, and propose controls, processes, and updates to a company’s policies to ensure compliance with accepted IT and business standards.

Six Sigma Green Belt – $109,165
Six Sigma is a process of analyzing defects (anything outside a customer’s specifications) in a production (manufacturing) process, with a goal of no more than 3.4 defects per million “opportunities” or chances for a defect to occur. The basic idea is to measure defects, analyze why they occurred, and then fix the issue and repeat. There is a process for improving existing processes and a slightly modified version for new processes or major changes. Motorola pioneered the concept in the mid-1980s, and many companies have since followed their examples to improve quality.

This certification is different from the others in this list, as it is not IT specific. Instead, it is primarily focused on manufacturing and producing better quality products.

There is no organization that owns Six Sigma certification per se, so the specific skills and number of levels of mastery vary depending on which organization or certifying company is used. Still, the entry level is typically Green Belt and the progression is to Black Belt and Master Black Belt. Champions are responsible for Six Sigma projects across the entire organization and report to senior management.

Project Management Professional (PMP®) – $108,525
The PMP certification was created and is administered by the Project Management Institute (PMI®), and it is the most recognized project management certification available. There are more than half a million active PMPs in 193 countries worldwide.

The PMP certification exam tests five areas relating to the lifecycle of a project: initiating, planning, executing, monitoring and controlling, and closing. PMP certification is for running any kind of project, and it is not specialized into sub types, such as manufacturing, construction, or IT.

To become certified, individuals must have 35 hours of PMP-related training along with 7,500 hours of project management experience (if they have less than a bachelor’s degree) or 4,500 hours of project management experience with a bachelor’s or higher. PMP certification is another that requires years of planning and effort.

Certified Scrum Master – $107,396
Another project management-related certification, Certified Scrum Master is focused on software (application) development.

Scrum is a rugby term; it’s a means for restarting a game after a minor rules violation or after the ball is no longer in play (for example, when it goes out of bounds). In software development, Scrum is a project management process that is designed to act in a similar manner for software (application development) projects in which a customer often changes his or her mind during the development process.

In traditional project management, the request to change something impacts the entire project and must be renegotiated – a time-consuming and potentially expensive way to get the changes incorporated. There is also a single project manager.

In Scrum, however, there is not a single project manager. Instead, the team works together to reach the stated goal. The team should be co-located so members may interact frequently, and it should include representatives from all necessary disciplines (developers, product owners, experts in various areas required by the application, etc.).

Where PMP tries to identify everything up front and plan for a way to get the project completed, Scrum takes the approach that the requirements will change during the project lifecycle and that unexpected issues will arise. Rather than holding up the process, Scrum takes the approach that the problem the application is trying to solve will never be completely defined and understood, so team members must do the best they can with the time and budget available and by quickly adapting to change.

So where does the Scrum Master fit in? Also known as a servant-leader, the Scrum Master has two main duties: to protect the team from outside influences that would impede the project (the servant) and to chair the meetings and encourage the team to continually improve (the leader).

Certified Scrum Master certification was created and is managed by the Scrum Alliance and requires the individual to attend a class taught by a certified Scrum trainer and to pass the associated exam.

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Citrix Certified Enterprise Engineer (CCEE) – $104,240
The CCEE certification is a legacy certification from Citrix that proves expertise in XenApp 6, XenDesktop 5, and XenServer 6 via the Citrix Certified Administrator (CCS) exams for each, the Citrix Certified Advanced Administrator (CCAA) for XenApp 6, and an engineering (advanced implementation-type) exam around implementing, securing, managing, monitoring, and troubleshooting a complete virtualization solution using Citrix products.

Those certified in this area are encouraged to upgrade their certification to the App and Desktop track instead, which focuses on just XenDesktop, taking one exam to become a Citrix Certified Professional – Apps and Desktops (CCP-AD). At this point though, the CCEE is available as long as the exams are available for the older versions of the products listed.

Citrix Certified Administrator (CCA) for Citrix NetScaler – $103,904
The CCA for NetScaler certification has been discontinued for NetScaler 9, and those with a current certification are encouraged to upgrade to the new Citrix Certified Professional – Networking (CCP-N). In any case, those with this certification have the ability to implement, manage, and optimize NetScaler networking performance and optimization, including the ability to support app and desktop solutions. As the Citrix certification program is being overhauled, refer to https:://training.citrix.com/cms/index.php/certification/ to view the certifications available, upgrade paths, etc.

Certified Ethical Hacker (CEH) – $103,822
The International Council of E-Commerce Consultants (EC-Council) created and manages CEH certification. It is designed to test the candidate’s abilities to prod for holes, weaknesses, and vulnerabilities in a company’s network defenses using techniques and methods that hackers employ. The difference between a hacker and a CEH is that a hacker wants to cause damage, steal information, etc., while the CEH wants to fix the deficiencies found. Given the many attacks, the great volume of personal data at risk, and the legal liabilities possible, the need for CEHs is quite high, hence the salaries offered.

ITIL v3 Foundation – $97,682
IT Infrastructure Library (ITIL®) was created by England’s government in the 1980s to standardize IT management. It is a set of best practices for aligning the services IT provides with the needs of the organization. It is broad based, covering everything from availability and capacity management to change and incident management, in addition to application and IT operations management.

It is known as a library because it is composed of a set of books. Over the last 30 years, it has become the most widely used framework for IT management in the world. ITIL standards are owned by AXELOS, a joint venture company created by the Cabinet Office on behalf of Her Majesty’s Government in the United Kingdom and Capita plc, but they have authorized partners who provide education, training, and certification. The governing body defined the certification tiers, but they leave it to the accredited partners to develop the training and certification around that framework.

The Foundation certification is the entry-level one and provides a broad-based understanding of the IT lifecycle and the concepts and terminology surrounding it. Anyone wishing for higher-level certifications must have this level first, thus people may have higher certifications and still list this certification in the survey, which may skew the salary somewhat.

Citrix Certified Administrator (CCA) for Citrix XenServer – $97,578
The CCA for XenServer certification is available for version 6 and is listed as a legacy certification, but Citrix has yet to announce an upgrade path to their new certification structure. Those with a CCA for Citrix XenServer have the ability to install, configure, administer, maintain, and troubleshoot a XenServer deployment, including Provisioning Services. As the Citrix certification program is being overhauled, refer to https:://training.citrix.com/cms/index.php/certification/ to view the certifications available, upgrade paths, etc.

ITIL Expert Certification – $96,194
The ITIL Expert certification builds on ITIL Foundation certification. It is interesting that ITIL Expert pays less on average than ITIL Foundation certification. Again, it’s likely the salary results may be somewhat skewed depending on the certifications actually held and the fact that everyone who is ITIL certified must be at least ITIL Foundation certified.

To become an ITIL Expert, you must pass the ITIL Foundation exam as well as the capstone exam, Managing Across the Lifecycle. Along the way, you will earn intermediate certifications of your choosing in any combination of the lifecycle and capability tracks. You must earn at least 22 credits, of which Foundation accounts for two and the Managing Across the Lifecycle exam counts for five. The other exams count for three each (in the Intermediate Lifecycle track) or four each (in the Intermediate Capability track) and can be earned in any order and combination, though the official guide suggests six recommended options. The guide is available at https:://www.itil-officialsite.com/Qualifications/ITILQualificationScheme.aspx by clicking on the English – ITIL Qualification Scheme Brochure link.

Cisco Certified Design Associate (CCDA) – $95,602

Cisco’s certification levels are Entry, Associate, Professional, Expert, and Architect. Those who obtain this Associate-level certification are typically network design engineers, technicians, or support technicians. They are expected to design basic campus-type networks and be familiar with routing and switching, security, voice and video, wireless connectivity, and IP (both v4 and v6). They often work as part of a team with those who have higher-level Cisco certifications.

To achieve CCDA certification, you must have earned one of the following: Cisco Certified Entry Networking Technician (CCENT), the lowest-level certification and the foundation for a career in networking); Cisco Certified Network Associate Routing and Switching (CCNA R&S); or any Cisco Certified Internetwork Expert (CCIE), the highest level of certification at Cisco. You must also pass a single exam.

Microsoft Certified Systems Engineer (MCSE) – $95,276
This certification ranked number 14 with an average salary of $95,505 for those who didn’t list an associated Windows version and $94,922 for those who listed MCSE on Windows 2003, for the weighted average of $95,276 listed above.

The Microsoft Certified Systems Engineer is an old certification and is no longer attainable. It has been replaced by the Microsoft Certified Solutions Expert (yes, also MCSE). The Engineer certification was valid for Windows NT 3.51 – 2003, and the new Expert certification is for Windows 2012. There is an upgrade path if you are currently an MCSA or MCITP on Windows 2008. There is no direct upgrade path from the old MCSE to the new MCSE.

Citrix Certified Administrator (CCA) for Citrix XenDesktop – $95,094

The CCA for XenDesktop certification is available for versions 4 (in Chinese and Japanese only) and 5 (in many languages including English). Those with a current certification are encouraged to upgrade to the new Citrix Certified Associate – Apps and Desktops (CCA-AD). In any case, those with this certification have the ability to install, administer, and troubleshoot a XenDesktop deployment, including Provisioning Services and the Desktop Delivery Controller as well as XenServer and XenApp. As the Citrix certification program is being overhauled, refer to https:://training.citrix.com/cms/index.php/certification/ to view the certifications available, upgrade paths, etc.

Buggy Microsoft update hamstrings Outlook 2013

Folder pane goes blank after stability and performance update Tuesday; Microsoft pulls update from Windows Update and WSUS

An Office 2013 non-security update, part of yesterday’s massive Patch Tuesday, blanks the folder pane in Outlook 2013, the suite’s email client, drawing complaints from customers on Microsoft’s support forum.

The update, identified as KB2817630, was meant to quash a several stability and performance bugs in a number of the suite’s components, including Excel, SharePoint Server and Lync; fix a problem that caused Office to freeze when a document was opened in the “Protected Mode” sandbox; and more.

Instead, it emptied Outlook 2013’s folder pane.

“I can’t view my list of e-mail accounts, folders, favorites, etc.,” said Trevor Sullivan in a message Tuesday that kicked off a long support thread.

Scores of others quickly chimed in to say the same had happened to them after applying the update on PCs running Windows 7 or Windows 8.

“Same problem on multiple fully-updated Windows 7 Enterprise Edition, Windows 8 Enterprise Edition and Windows 8.1 Enterprise Edition workstations … all with Office 2013 32-bit,” said “MiToZ” on the same thread.

Within minutes of Sullivan’s post, users reported that they’d gotten the folder pane view back after uninstalling KB2817630.

Microsoft was not available for comment late Tuesday, and it has not posted any information about the glitch on its various Office-related blogs. Nor have company representatives weighed in on the support discussion thread, as they sometimes do.

However, users said that the original update had been pulled from both Windows Update and Windows Server Update Services (WSUS). The former is the patch service aimed at consumers and very small businesses, while the latter is the Microsoft-provided patch delivery and management service used by most businesses. Others reported that they’d contacted their Premier Support representatives — a support plan available only to Microsoft’s largest customers — but had not been told when a fix would be available.

The gaffe is the latest in a series of embarrassments for Microsoft stemming from flawed updates. In August, the Redmond, Wash. company yanked an Exchange security update, saying it had not properly tested the patches. In April, Microsoft urged Windows 7 users to uninstall an update that crippled PCs with the notorious “Blue Screen of Death”; it re-released the update two weeks later.

A few users dealing with the empty folder pane bemoaned the trend.

“Yeah, another Microsoft Update Tuesday Blunder,” said “Triple Helix” on the long thread.

“Someone on [Microsoft’s] update testing team needs to get fired,” added “The Computer Butler.”

The flawed Office 2013 stability and performance update was issued yesterday alongside a 13-bulletin, 47-patch collection of security fixes that closed vulnerabilities in Windows, Internet Explorer, SharePoint, Word, Excel and Outlook.


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Microsoft Patch Tuesday targets Internet Explorer drive-by attacks

Microsoft Patch Tuesday targets Internet Explorer drive-by attacks
Microsoft’s SharePoint, drawing application Visio get patched

Internet Explorer vulnerabilities warrant notice in this month’s set of Microsoft Patch Tuesday bulletins and need to be fixed quickly even though the sheer number of patches may seem daunting.

The weaknesses leave users open to drive-by attacks where malicious code is downloaded without the user’s knowledge while browsing. Not patching them because they are time-consuming will just widen the window of opportunity hackers have to exploit them, says Alex Horan, a senior product manager at CORE Security.

“Preventing future drive-by style attacks and protecting end-users appear to be the theme of this month’s Patch Tuesday,” Horan says. “These patches can be a hassle for users to deploy and have the potential to create a long enough delay where hackers can take advantage.”

So far the weaknesses haven’t been exploited. “Fortunately, this issue has no known attacks in the wild,” says Paul Henry, a security and forensic analyst at Lumension. “However, you should still plan to patch this immediately. ”

Four of seven bulletins for March are rated critical, with the first addressing browser problems. “It fixes critical vulnerabilities that could be used for machine takeover in all versions of Internet Explorer from 6 to 10, on all platforms including Windows 8 and Windows RT,” says Qualys CTO Wolfgang Kandek.

Microsoft’s Silverlight media application framework is also critically vulnerable, according to the company’s Security Bulletin Advance Notification. It affects Silverlight whether deployed on Windows or Mac OS X operating systems, where it is used to run media applications such as Netflix, Kandek says.

This vulnerability is more of concern to consumers because it only affects the Silverlight plug-in. Henry says plug-ins should be avoided in general. “[T]hey add another threat vector and are frequently an easy target for the bad guys,” he says.

Also in critical need of patching is Microsoft’s drawing application Visio, which comes as a surprise to Kandek. “It is puzzling to see such a high rating for this software that typically requires opening of an infected file in order for the attack to work. It will be interesting to see the attack vector for this vulnerability that warrants the ‘critical’ rating,” he says.

Critical vulnerabilities are those that could allow code execution without user interaction if they are successfully exploited. This type of exploit includes network worms, browsing to infected Web pages or opening infected emails.

The final critical vulnerability lies in SharePoint Server, Microsoft says.

Three of the bulletins are rated important and include two that could allow data to leak and one that could allow attackers to elevate privileges on an exploited machine. Important bulletins include vulnerabilities that could lead to compromised confidentiality, integrity or availability of user data, or of the integrity or availability of processing resources, Microsoft says. Such exploits may include warnings or prompts.


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New book: Working with Microsoft FAST Search Server 2010 for SharePoint

New book: Working with Microsoft FAST Search Server 2010 for SharePoint

We’re happy to announce the availability of Working with Microsoft FAST Search Server 2010 for SharePoint, by Mikael Svenson, Marcus Johansson and Robert Piddocke

Although SharePoint has always had search capabilities, those capabilities have been hugely improved by the addition of FAST Search for SharePoint (FS4SP). FS4SP provides a feature-rich alternative to the limited out-of-the-box search experience in SharePoint 2010, and can be extended to meet complex information retrieval requirements. If your organization is looking for a fully configurable and scalable search solution, Microsoft FAST Search Server 2010 for SharePoint may be right for you.

The book is aimed squarely at SharePoint architects and developers who are either actively implementing search solutions using FS4SP or who simply want to learn more about how FS4SP works.

The book introduces the core concepts of FS4SP as well as some of the key concepts of enterprise search, then delves into deployment, operations, and development, presenting several “how to” examples of common tasks most administrators or developers will need to tackle as examples. In addition, the book includes two scenarios that showcase the capabilities of FS4SP for Intranet and E-commerce deployments. Beyond the explanatory content, most chapters include step by step examples and downloadable sample projects that you can explore for yourself.

You can view the complete table of contents and read the complete Chapter 1 sample chapter from

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Microsoft: Switch to IE9, get free stuff

Tries to pump up new edition’s numbers on Windows 7

Computerworld – Microsoft on Friday launched a promotion to convince more Windows 7 users to adopt Internet Explorer 9 (IE9).

 

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Windows 7 users who download Microsoft’s newest browser, then “pin” any of seven different websites to their taskbars, receive offers that range from a free month of Hulu Plus to a $5-off Fandango movie ticket.

Some of the offers are available immediately, while others launch later this month and during December.

When people running alternate browsers such as Google’s Chrome or Mozilla’s Firefox on Windows 7 visit the promotional site, they see the message, “Where’s the love? … Upgrade to Internet Explorer to pin these sites and get the free stuff.”
Browser wars

Microsoft: Switch to IE9, get free stuff
Microsoft’s IE posts biggest share drop in three years
Google pays record $26K in Chrome bug bounties
Chrome bug no security threat, argues Google
Mozilla bashes Microsoft’s browser security test
Microsoft pans Chrome, Firefox security
Mozilla relies on search deals for 98% of revenues
Update: Mozilla to prompt Firefox 3.6 users to ride rapid-release train
Mozilla aims to add silent updating to Firefox 10
Google updates Chrome to restore browser after Microsoft blunder

More: Browser Topic Center

Pinning, introduced in IE9, lets users add website shortcuts to the Windows 7 task bar for the same kind of easy access as locally-stored programs.

Users running Mac OS X who visit the free offers site see a different message: “Oh Nooooooo… You’re using Mac OS which doesn’t support Internet Explorer 9 and Site Pinning.”

Windows XP users — still the most widely-used version of Microsoft’s operating system — cannot upgrade to IE9. Microsoft has defended that ban even as IE’s share has continued falling, calling the decade-old OS the “lowest common denominator” and not worthy of future browser development.

Microsoft has been aggressively pushing IE9 as the best browser for Windows 7, and has regularly touted that edition’s gains in usage share even as other versions lose ground to Chrome and Apple’s Safari.

According to Web metrics company Net Applications, IE9 accounted for 22.5% of the browsers running worldwide on Windows 7 during October, an increase of 1.4 percentage points from the month before. Only Microsoft’s own IE8 sported a higher share.

Last month, IE overall lost the largest amount of usage share in three years, falling to 52.6%, putting Microsoft’s browser in danger of slipping under the 50% mark as early as January 2012.

Microsoft slams ‘Google’s graveyard’

Along with other interesting analogies

A Microsoft spokesperson has slammed Google for its ‘see if it sticks’ approach to product development, claiming that the ‘Google graveyard’ full of defunct programmes shows that the search giant isn’t able to provide reliable services for business users.

Tom Rizzo, director of Microsoft SharePoint products and technologies, wrote a blog post likening Google’s product management to cooking spaghetti:

“Google releases experimental products and tracks adoption to determine whether to continue providing them. Its products are like spaghetti, Google throws them up against the wall to see if they stick.”
Hasta la pasta

To illustrate the point, he cites Google Wave, Google Aardvark and Google Buzz as three examples of non-stick spaghetti.

“It is clear that Google’s product management practice is haphazard and noncommittal, resulting in its deliveries often falling short of expectations,” he said before going on to extol the virtues of Microsoft’s product support system.

What is it with Microsoft and weird tech analogies this week? First it was search being like Buffy and Knight Rider, now it’s Google Buzz being like undercooked pasta. A bar’s been set here, Microsoft – better get those thinking caps on for the next one.

 

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