Examining Microsoft’s new licensing and upgrading policies 2011


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Microsoft has reduced the confusing array of volume licensing options to only four programs:

* Open
* Select
* Enterprise Agreement
* Enterprise Subscription Agreement

And although many IT managers have expressed their discontent with the possibility of subscribing to licenses, this could actually be a good solution for scores of companies looking to ease the administration of their licensing and its associated costs. Here’s a closer look at Microsoft’s new licensing and how it will affect different organizations.

Open License agreements are great for small organizations
Only five licenses are needed to acquire an Open License agreement, which has two levels of pricing: Open Business and Open Volume. An Open License provides opportunities for growing companies to receive volume license pricing from Microsoft. The customer’s discount level is determined by the first purchase of licenses; the discount then lasts for two years.

How do Select Licenses and Enterprise Agreements work?
With Select License and Enterprise Agreement, a company agrees to purchase a certain number of perpetual licenses for a minimum of 250 desktops. For Select, as the company grows and meets the various level requirements, Microsoft automatically promotes the agreement to the improved pricing level that’s reached. Monthly reporting for Enterprise Agreements determines the need to true-up or add to the current license-in-use amount, the number of licenses added that month. If you have a layoff or a division is sold, you still have to pay for those seats.

The greatest benefit of these agreements is indisputably the CD subscription kit. This provides the customer with a predetermined set of Microsoft Software CDs, including evaluation software, that doesn’t require separate activation codes. Windows XP is included.

Many people have worried that Windows XP’s new activation key would be a disadvantage to the enterprise customer, but Rebecca LaBrunerie, Microsoft Program Manager Volume Licensing, said that corporate Volume License Product Keys will be provided to each Select and Enterprise Agreement customer, which will make product activation unnecessary for those customers.

How about an Enterprise Subscription Agreement?
While the Enterprise Subscription Agreement has received a great deal of negative press, I would like to point out some benefits of this type of licensing for some companies. A subscription agreement provides reduced up-front costs to the customer and benefits corporations who “expect significant fluctuation in the number of PCs in the organization over three years.”

A subscription customer has a commitment to lease software over a three-year period at a reduced cost. Subscription customers have the added advantage of the opportunity to true-down their licensing for a period when the number of desktops is lower or reduced for some reason, such as a division of the corporation being sold or phased out. Be sure to check with your tax adviser, since there may be tax savings in leasing vs. purchase plans.

Software Assurance = new upgrade licensing
Organizations who sign agreements have the opportunity to enroll each application license in a new program called Software Assurance. Software Assurance is the new SKU available to Microsoft’s volume license customers, replacing all of the confusing CUPS, PUPS, LUPS, and VUPS upgrade options previously offered with Upgrade Advantage.

That’s right, I said replacing. All other upgrade options in volume licensing will be gone, and only Software Assurance is to remain for the Open/Select/Enterprise 6.0 customer. Software Assurance gives the customer rights to the latest version of each software application. Customers with an agreement in place who purchase hardware with OEM Microsoft products are eligible to enroll these products in Software Assurance within 90 days of purchase. Microsoft still recommends using the OEM versions of software, as they have been customized by Microsoft and the manufacturer to work properly with that specific hardware.

This offers the greatest advantage for those who are migrating hardware systems as well as operating systems. With Software Assurance on your server OS, Select and Enterprise customers are entitled to the latest version, and Microsoft does not object to running the two in parallel during migration. “We realize that that’s exactly how today’s IT manager[s] run [their] business and that they don’t deploy all at the same time. They just want to know they have the rights to it and roll it out at their convenience. With an Enterprise Agreement, they always have access to the latest versions of the products,” said LaBrunerie.

“Today, the IT manager, whether he has 50 desktops, 500, or 5,000, doesn’t always know what underlying licenses he owns based upon what version upgrades he has purchased. Within the last three years, he may have bought three or four types of upgrades, and now he doesn’t really know what he owns. So we’ve eliminated that confusing option and simplified it, so that he knows he either has the license or he has software assurance.”

BackOffice licensing changes
If you previously purchased BackOffice client licenses, contemptuously cursing because you had to pay for expensive SQL Server client access licenses even though you don’t use SQL Server, you will be happy to note that Microsoft has remedied this. BackOffice client licenses have been replaced with Core Client Access Licenses (or Core CALs). Core CALs include the following clients:

* Exchange CAL
* Systems Management Server CAL
* Windows CAL
* SharePoint Portal Server CAL

SQL Server CALs are now a separate product.

Online licensing tracking
Microsoft now has an online site called eOpen to track licenses purchased through Open Licensing and Volume Licensing Services to track licenses purchased through Select and Enterprise Agreements. This can further simplify management of your licensing by providing a central location for administrators to verify their current licensing situation and to always know exactly where they stand with respect to licensing of Microsoft products.

Existing Select and Enterprise customers
Select 5.0 and Enterprise 5.0 customers (who have an agreement in place prior to Oct. 1, 2001) still have the opportunity to enroll in Upgrade Assurance from Oct. 1, 2001, to July 31, 2002. The Upgrade Advantage Brief outlines this information. See Gartner’s report “Act now to cut Windows upgrade costs by up to one-half” for clarification on this change.

Other available agreements are specially tailored for academic organizations and government agencies. Additional details regarding Microsoft Volume Licensing Software Assurance can also be found at Microsoft’s Web site.

Cert kingdom members sound off on Microsoft?s new licensing program

A snowball’s chance
It comes as no surprise that the vast majority of the members who responded were upset about the new license-activation process created by Microsoft.

Cert kingdom member Nbdyfool says he doesn’t see how software piracy could be truly hurting Microsoft and its profits, as its chairman, Bill Gates, is one of the world’s five richest people. He also finds it hard to sympathize with Microsoft when it’s apparent that the company is doing so well.

Another member, TechBoy 606, says he will not be making the jump to Windows XP because of its limited installations. He remembers when software installations were done by floppy disk instead of CDs, and the floppies counted the number of installs made by each disk. TechBoy also says that his job requires a lot of time already, and he won’t do anything that will require more time by e-mailing or calling a company about issues with licensing.


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Member Nick Clark asks why Microsoft didn’t ask its clients for their opinions about piracy prevention:
“With this becoming such a BIG problem for us to adhere to, why hasn’t Microsoft asked us what we thought about piracy prevention? I know for a fact there are some Cert kingdom members that have had good ideas in the past when asked for ideas to real world issues. Microsoft has to do the same! It appears to me that all the flack they’re getting will result in a lot of new UNIX/Linux admins out there.”

Is it time to turn your back on Microsoft?
While some Cert kingdom members expressed their views on the new licensing scheme, other members had opinions to share about alternatives to Microsoft products.

Cert kingdom member Cutplug believes that the new licensing program will move people away from Microsoft products and toward Linux as the new OS of choice, specifically Red Hat. He continues by saying that no one in their right mind would pay such a large amount of money without control over the product that they’re purchasing.

Member Raheesom says, “I KNOW Novell technology is better than MS, but Novell is no longer popular enough for the IT professional to take it seriously.” Raheesom says he will have to look for a Linux or UNIX alternative.

Finally, Cert kingdom member FrankArrow asks members to consider MacOS X. He says that the new Macintosh operating system is based on the Free BSD UNIX kernel and doesn’t require any kind of registration. He further states that purchasing Macs over PCs would send a strong message to Microsoft: Don’t push us, because we have alternatives.

If you can’t join ‘em, work around ‘em
The discussion also focused on ways to get around Microsoft’s new licensing system.

Some members, such as Tetsu96, expressed an interest in cracking the license in Windows XP and Office XP. He believes that if Microsoft continues with their activation plan, hackers will have a field day finding ways around the license registration. Tetsu96 says that there are too many variables that would keep Internet registration from being practical for an average Windows user.

Cert kingdom member RobertR explained that there are already ways around the licensing scheme:
“[There are currently] several ways around the [Windows XP] online process. When registering the final version, you will be able to get a ‘code’ via the phone. Just use the same code when you reinstall. As for Office XP, the phone option exists and the code is reusable! Also, you can crash the install by saying no to the registration, reboot, then ‘unregister’ a certain dll, add a certain registry key, reboot, and, poof, it’s ‘registered’!”

Some Cert kingdom members, such as Brian Gray, expressed a concern with supporting users in business environments and home use. Brian explains that he carries a case of burned CDs with him wherever he goes in order to help him do his job in a “timely manner.” He says that he knows he isn’t the only IT professional who uses this method. He goes on to say that he isn’t a software pirate; he only wants to fix the problem quickly. He believes this won’t be possible if he’s waiting on the phone with a Microsoft representative, which will in turn cost his clients time and money.

Some will support XP no matter what
While a large majority of the Cert kingdom members who joined this debate stated that they don’t like Microsoft’s new licensing program, other members support Microsoft’s side of the argument.

A good example is Bergeo, who is a product demonstrator for Microsoft in Belgium. Bergeo explains that the product activation can occur in one of two ways: Internet or telephone. According to Bergeo, both are painless, often quick, and require no personal user information. Bergeo also explains how the hardware changes in a PC might cause a product to stop working:
“For people who often change hardware pieces in their PC, Office XP will refuse to start after five changes in the configuration. All you have to do is to call Microsoft and tell them to cancel the activation you’ve made before.”

Cert kingdom member Sdouglas thinks that the product activation feature is actually a clever idea. Sdouglas believes that using the activation feature will force users to be honest about their use of Windows or Office. Sdouglas also says that anyone who is complaining about the new licensing activation is most likely involved in pirating software.

Microsoft invades the business reporting services market

With the upcoming release of its new SQL Server database (code-named Yukon), Microsoft has decided to enter a market traditionally led by specialized business reporting software companies, such as Crystal Decisions and Actuate. Because the business reporting segment is still experiencing growth in an otherwise bleak software market, Microsoft obviously sees an opportunity to capitalize when its venerable SQL Server database product is released. Tentatively named SQL Server Reporting Services, Microsoft plans to develop this add-on feature to provide the database services capabilities needed to generate reports. Let’s take a look at how this new SQL Server add-on will possibly change this software market.

The importance of Microsoft SQL
End-user business reporting is extremely specialized. Business reporting software companies have to work closely with larger organizations to tailor the output for their customers’ individual requirements. This close relationship has blossomed over the years and developed into the multibillion-dollar business reporting services industry. A key part of that growth was Microsoft’s SQL Server software, which provided the engine for these custom reporting applications to operate.

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By staying out of end-user reporting services, Microsoft created opportunities for other software companies to custom-tailor reporting packages for organizations looking to make sense of valuable database information. While many of these software companies continue to develop products in a cross-platform environment, Microsoft SQL is obviously an important part of their business strategy.

What does SQL Server Reporting Services mean for vendors?
First off, it is important to note that Microsoft has not indicated a desire to provide actual report generation with its SQL Server Reporting Services. It merely includes the hooks in the database server for report creation. Another third-party reporting engine will still have to handle the actual writing of the reports. Second, this service is still in a testing phase, so many details about what the add-on will include are still unknown. Also, with the traditionally long testing cycles for Microsoft products, it is difficult to say when the add-on will be available. Nonetheless, Microsoft’s impact will be significant in the once third-party-dominated field of reporting services.

The biggest question is how the relationships between the reporting services vendors and their customers will be changed now that Microsoft is providing the back-end computing for report generation. These vendors have worked with Microsoft SQL extensively in the past to ensure a smooth reporting infrastructure for their customers. With Microsoft entering the reporting services market, that relationship should become adversarial.

Fortunately, in the short term, the business reporting software vendors can count on few changes in their business model. The larger vendors develop their reporting software to work in more realistic, non-Microsoft SQL-only environments, so their cross-platform advantage will keep their customers from switching right away. For instance, Crystal Decisions’ new Crystal Enterprise 9 product release boasts of interoperability among various operating systems by explaining, “Different systems can be combined in one installation, allowing you to pick the best platform for each component. For example, large reports may be better run close to the database on a UNIX platform, and Web components may be managed more easily on a Windows platform.”

Pricing
One area of concern is future product pricing. Traditional Microsoft forays into established software businesses have made pricing difficult for those vendors that developed off the Microsoft SQL platform. Many future buyers of reporting services will be hard-pressed to justify the higher costs for third-party products when much of the database engine work has already been included with Microsoft’s new SQL Server version. In addition, upgrades could be put off until the SQL Server Reporting Services product is tested, causing vendors to adjust their prices further downward.

The future of business reporting software
Business reporting software makes sense out of the seemingly infinite amounts of data accumulated by organizations today. From end-user reports to sales-analysis tools, the software that drives this process is database software. In the past, Microsoft has enabled certain business reporting services companies to develop unfettered of its long reach and superior market position. When Yukon is finally released and the database reporting software that is proposed is fully tested, that all may change.
Tell us what you think
We would like to know your position on this topic. Start a discussion at the end of this article by clicking on the Discuss button below. Some food-for-thought topics include:

* Will your current investment in existing business reporting products preclude you from making a switch to Microsoft’s proposed SQL Server Reporting Services?
* Will the multiserver environments that most third-party business reporting vendors operate out of make it difficult for Microsoft to completely take over this market?
* Do you foresee Microsoft eventually extending its SQL Server offerings to include report generation?

Microsoft and Novell release multiple patches

Microsoft Security Bulletin (MS01-034)
Regarding: “Malformed Word Document Could Enable Macro to Run Automatically”
Date Posted: June 21, 2001
Patch URL: Microsoft Word 2002
Patch URL: Microsoft Word 2000
Patch URL: Microsoft Word 97
Patch URL: Microsoft Word 2001 for Macintosh
Patch URL: Microsoft Word 98 for Macintosh
Information URL: Click here for more information.

When a Word document is opened, it is automatically scanned for macros. Depending on the user’s security settings in Word 2000 and 2002, and always in Word 97, the user is allowed to choose whether to execute the macro. A vulnerability has been discovered that will allow some specially modified macros to execute regardless of the user’s choice or knowledge. If security patch MS01-028 has been applied, this patch is unnecessary.

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Microsoft Security Bulletin (MS01-036)
Regarding: “Function Exposed via LDAP over SSL Could Enable Passwords to be Changed”
Date Posted: June 25, 2001
Patch URL: Windows 2000 Server and Advanced Server
Information URL: Click here for more information.

If the LDAP server has been configured to allow LDAP over SSL connections and to allow users to change data attributes of directory principals, a vulnerability exists that would allow a domain user to change password attributes for any user, including the administrator. This could allow an attacker to change the password-denying service to that user and give the attacker the privileges of the affected user.

Novell issues
Regarding: NDS 8, NDS Corporate Edition, NDS eDirectory, eDirectory 8.5, iChain, iChain 1.5
Date Posted: June 25, 2001
Patch URL: Click here to download the patch.
Information URL: Click here for more information.

This patch fixes local repair options for the NDSRepair utility.

Regarding: NetWare 5.1, Novell Small Business Suite 5.1
Date Posted: June 25, 2001
Patch URL: Click here to download the patch.
Information URL: Click here for more information.

This patch for Account Management for Win2K fixes a password synchronization problem.

Virus updates from Trend Micro
Virus/Worm: BAT_FORMATC.K
Posted: June 21, 2001
Risk: Low
Information URL: Click here for more information on this virus.

Virus/Worm: PE_MARI.A
Posted: June 22, 2001
Risk: Low
Information URL: Click here for more information on this virus.

Virus/Worm: TROJ_LEAVE.A
Posted: June 25, 2001
Risk: Low
Information URL: Click here for more information on this virus.

Virus/Worm: TROJ_NEWSFLOOD.A
Posted: June 25, 2001
Risk: Low
Information URL: Click here for more information on this virus.

Virus/Worm: TROJ_CHOKE.A
Posted: June 25, 2001
Risk: Low
Information URL: Click here for more information on this virus.

Virus/Worm: TROJ_VAMP.A
Posted: June 25, 2001
Risk: Low
Information URL: Click here for more information on this virus.
Check out our archive of updates and patches
Are you keeping up with the latest patches from Microsoft and Novell? If not, visit the Exterminator archive for past columns with information on bugs and patches you may have missed.

Exterminator brings you weekly updates on bug fixes, virus recovery, service release announcements, and security notices for Windows, Novell, Linux, and other systems.

Microsoft Security Bulletin (MS01-034)
Regarding: “Malformed Word Document Could Enable Macro to Run Automatically”
Date Posted: June 21, 2001
Patch URL: Microsoft Word 2002
Patch URL: Microsoft Word 2000
Patch URL: Microsoft Word 97
Patch URL: Microsoft Word 2001 for Macintosh
Patch URL: Microsoft Word 98 for Macintosh
Information URL: Click here for more information.

When a Word document is opened, it is automatically scanned for macros. Depending on the user’s security settings in Word 2000 and 2002, and always in Word 97, the user is allowed to choose whether to execute the macro. A vulnerability has been discovered that will allow some specially modified macros to execute regardless of the user’s choice or knowledge. If security patch MS01-028 has been applied, this patch is unnecessary.

Microsoft Security Bulletin (MS01-036)
Regarding: “Function Exposed via LDAP over SSL Could Enable Passwords to be Changed”
Date Posted: June 25, 2001
Patch URL: Windows 2000 Server and Advanced Server
Information URL: Click here for more information.

If the LDAP server has been configured to allow LDAP over SSL connections and to allow users to change data attributes of directory principals, a vulnerability exists that would allow a domain user to change password attributes for any user, including the administrator. This could allow an attacker to change the password-denying service to that user and give the attacker the privileges of the affected user.

Novell issues
Regarding: NDS 8, NDS Corporate Edition, NDS eDirectory, eDirectory 8.5, iChain, iChain 1.5
Date Posted: June 25, 2001
Patch URL: Click here to download the patch.
Information URL: Click here for more information.

This patch fixes local repair options for the NDSRepair utility.

Regarding: NetWare 5.1, Novell Small Business Suite 5.1
Date Posted: June 25, 2001
Patch URL: Click here to download the patch.
Information URL: Click here for more information.

This patch for Account Management for Win2K fixes a password synchronization problem.

Virus updates from Trend Micro
Virus/Worm: BAT_FORMATC.K
Posted: June 21, 2001
Risk: Low
Information URL: Click here for more information on this virus.

Virus/Worm: PE_MARI.A
Posted: June 22, 2001
Risk: Low
Information URL: Click here for more information on this virus.

Virus/Worm: TROJ_LEAVE.A
Posted: June 25, 2001
Risk: Low
Information URL: Click here for more information on this virus.

Virus/Worm: TROJ_NEWSFLOOD.A
Posted: June 25, 2001
Risk: Low
Information URL: Click here for more information on this virus.

Virus/Worm: TROJ_CHOKE.A
Posted: June 25, 2001
Risk: Low
Information URL: Click here for more information on this virus.

Virus/Worm: TROJ_VAMP.A
Posted: June 25, 2001
Risk: Low
Information URL: Click here for more information on this virus.