Microsoft Hotmail Bug Affected 17K Users

Microsoft on Monday said its Hotmail problem affected more than 17,000 users, but insisted that the problem has since been resolved.

Starting December 30, Windows Live Hotmail users trying to access their e-mail were met with empty inboxes. The problem affected 17,355 accounts, which saw their sent messages, inbox, and folders disappear.

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“Customers impacted temporarily lost the contents of their mailbox through the course of mailbox load balancing between servers,” Microsoft’s Chris Jones said in a Monday afternoon blog post. “We identified the root cause and restored mail to the impacted accounts as of yesterday evening, January 2nd.”

Jones had few other details, but said Microsoft would “fully investigate the cause and will take steps to prevent this from happening again.”

“We’re very sorry for the inconvenience this may have caused to you, our customers and partners,” he continued.

Over the weekend, Microsoft’s official support forum started showing posts from people who reported that their entire Hotmail accounts were gone. Users were able to log in, but there were no e-mails in their inbox, no sent or deleted messages, and no folders.

One user reported getting an error message upon sign-in on December 31 before seeing a “new” Hotmail account welcome message.

Earlier today, Microsoft said it had restored the e-mails to those who were affected, but encouraged those who might still be affected to provide detailed information about their trouble on Microsoft’s Windows Live Help site.

Microsoft Confirms Zune for Mac Software Coming in 2010

A version of Microsoft’s Zune software will be available for Apple Macs by year’s end, the company said this week.

“Later in 2010 Microsoft will make a public beta available of a tool that allows Windows Phone 7 to sync select content with Mac computers,” Microsoft said in a statement.

As a result, Windows Phone 7 owners should be able to hook up their smartphones to a Mac and sync content stored on programs like iTunes.

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The news was first reported in a now-deleted Twitter post from Oded Ran, head of consumer marketing for Windows Phone U.K. “Daily #WP7 Announcement: I’m glad to confirm that Mac users would be able to use Zune on their Macs to sync with #WP7. More details soon,” according to the Tuesday night tweet, a screen grab of which was posted on Apple Insider.

Microsoft apparently considered a smaller application that would handle phone syncing, but opted for a more feature-rich offering, Apple Insider said.

Microsoft unveiled its initial Windows Phone 7 lineup on Monday, including two devices for T-Mobile, three for AT&T, and more from Sprint and Verizon expected next year. The smartphones are the first to bundle the Zune music experience on the handset – letting users tap into their music collection from phone. PCMag audio analyst Tim Gideon recently speculated that this, sadly, signals the end of the standalone Zune device in favor of Zune-enabled Windows Phone 7 devices.

For more details on Windows Phone 7 phones, see PCMag’s hands-on look at all the devices announced Monday.

Some Important CCNA Study Guide Topics

There are many topics that are on the CCNA Exam which not only makes the exam difficult, but makes it hard to know what to study exactly. Below you will find a list of some core topics that are essential for your to understand and know about in order to succeed.

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Subnetting is one of the largest topics on the CCNA Exam. Make sure you practice a lot of subnetting and not just reading about it.

IPv6 is a new topic to the CCNA exam and I know you may be really familiar with IPv4 be sure to learn IPv6 so that you don’t end up guessing on the exam.

Another important topic on the CCNA Exam is about switches. Don’t over look them as you start to spend a lot of time with them. Know how to configure a switch, and especially VLANs.

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