Citrix overhauls virtual desktop products for ‘personal cloud’

Citrix’s annual Synergy conference is opening with a bang this week, with Citrix previewing overhauls to nearly every component of its virtual desktop product lines, reaching from the data center to the iPad.

 


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Citrix’s goal is to make all data and applications available to users on any device, without threatening IT security. The PC era, which replaced the mainframe era, is now being replaced by the cloud era, and each user will have a “personal cloud,” said Wes Wasson, Citrix senior vice president of marketing.

“A personal cloud is something that is much bigger than just a Windows desktop,” Wasson said. “It’s the way people want to work, from any location, at any time, on any device, with everything they need to be successful.”

FIRST LOOK: Citrix’s big changes

The devices – PCs, thin clients, smartphones, tablets, etc. – are already there. What’s needed is better software to deliver applications and data, and more sophisticated data centers and networking tools to connect people to their personal clouds, he said.

Among the numerous announcements at Synergy, Citrix is unveiling “Project Olympus,” which combines its own XenServer virtualization product with OpenStack, a new open source cloud computing project launched by Rackspace and NASA. Olympus will help cloud providers or enterprises build scaled-out, self-service infrastructures with commodity equipment, Citrix said. An early access program for Olympus is opening now, with general availability planned for the second half of this year.

Citrix’s other announcements fall into a few categories: improving the end-user and IT manager experience, boosting efficiency in the data center, and providing secure connections from the data center and client devices to cloud services.

Highlights on the end-user side include:

• HD Faces for GoToMeeting, a high-definition video client for Citrix’s Web conferencing software, is entering a public beta.

• GoToManage for the iPad, which lets IT pros access physical and virtual desktops remotely to diagnose and fix problems, will launch for free in the Apple App Store this week.

• Citrix Receiver, the software that delivers virtual desktops and applications to user devices, supports 149 smartphones and 37 tablets. At Synergy, Citrix will demonstrate Receiver working on Google’s Chrome OS laptops, the HP webOS tablet, and Motorola’s Atrix 4G smartphone/laptop combo. Multitouch support on tablets is being upgraded, Wasson said.

• The second version of XenClient, a bare-metal hypervisor for installing virtual desktops on PCs, will be shown in a technology preview that expands the software to more types of laptops. Bare-metal desktop hypervisors are not widely used, but may offer greater security by isolating virtual machines, and a richer experience than streamed desktops by using the PC’s native horsepower. Citrix is upgrading XenClient to improve the user interface, synchronization, backup and remote data wipes.

• Citrix will also preview XenClient XT, a higher-end version with “extreme security, isolation and performance,” designed for government and other organizations in need of multi-layer security, Wasson said.

Microsoft offers students a free Xbox with new Windows 7 PCs

If you are about to plunk down some cash for a new Windows 7 PC for your college studies, you may be able to score a free Xbox with that purchase. Microsoft is giving away a free Xbox 360 4GB console with the purchase of a Windows 7 PC $699 or more beginning this week through September 3, or until it determines that supplies have run out.

 

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The offer requires that the purchaser provide verification of college student status by either purchasing the machine by using an e-mail with an “.edu” address or by showing a student id at participating retailers. Online participating retailers include Dell.com, HP.com (beginning May 26) or the Microsoft Store.

Microsoft also offers a somewhat annoying free tool, called the PC Scout, that can help students find the right Windows 7 PC. But don’t use it if you over eight years old and you have a low tolerance for corny jokes. It’s “interactive” meaning its got an MC doing a lot of talking in between offering you radio buttons to move the buying process along.

Instead, the Microsoft store does a good job of pinpointing available laptops and specs with a few clicks. It showed me nine laptops/netbooks in the $699-$799 range within seconds. That Dell Inspiron Duo Convertible PC looks awesome, but the Lenovo IdeaPad U260 also looks beautiful and durable.

Microsoft rivalling Apple and Google for app growth

Microsoft is claiming that its Windows Phone Marketplace is growing at the same rate as Apple and Google’s mobile app stores.

The Ballmer Brigade used the launch of the new Windows Phone Mango update to announce that it now has 18,000 applications in its store – which is impressive considering there were none last October.

 

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Microsoft also claims that it’s looking to beat the BlackBerry offering within the year, and is rivalling its peers for application development.

Gunning for Apple

Achim Berg, Corporate VP of Windows Phone Marketing, told the press: “We’re about to overtake RIM [in terms of the number of apps available], and we’re already head to head with iOS and Android in terms of growth.”

Microsoft says over 100 apps per day are being added to its Windows Phone catalogue, with that number increasing all the time.

However, there was nothing said about handset sales for people to actually download those applications on – we’re still waiting to find out how things are going on that front – although figures recently released by Gartner suggest that sales aren’t going all that well.

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MCITPing it with W2K8

If you are a certification junkie like me, you have been anxiously awaiting information on the last of the Windows 2008 Certification Exams that replace the venerable MCSE.  Information on the Technical Specialist exams has been available for a while, but as Trika notes, there is FINALLY INFORMATION posted on the MCITP:Server Administrator (Focuses on day-to-day operations and management) and MCITP: Enterprise Administrator (Validates your skills focused on Windows infrastructure design) Certifications.  Huzzah!

 

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Microsoft to Google: stop copying us

Fans of irony rejoice: Microsoft wants Google investigated for anti-competitive behaviour. Had the news come out a day later we’d have chortled heartily, but of course this is no April Fool.

There are two questions here. One, why is an American firm asking European regulators to investigate another American firm? And two, does Microsoft have a case here?

 

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The first one’s easy. As Microsoft knows all too well, European regulators tend to take a tougher line than US ones: for example it was EU, not US, regulators who forced Microsoft to offer a ballot screen of different Windows browsers, and it was EU, not US, regulators who fined Microsoft huge amounts of cash and ordered it to play nice with other networking software.

The second one depends on whether Microsoft’s telling the truth. If it is, then Google’s behaving in much the same way Microsoft behaved before the EU got involved. Microsoft isn’t just saying that Google is too big in search, although in Europe it is, its near-100% market share meaning that when Europeans search, they Google.

Microsoft is saying that Google’s playing dirty.

Dirty flicks

Google has long argued that competition is simple: if someone makes a better search engine, people will dump Google and flock to it. But what if Google could break the internet in such a way that you couldn’t make a better search engine? What if Google could access data that other search engines couldn’t?

According to Microsoft, that’s exactly what Google’s doing.

Google isn’t just a search engine. It’s an enormous content provider, too. Just look at YouTube, or the books Google has been merrily scanning. According to Microsoft, Google gets better access to that content than anybody else. “It has put a growing number of technical measures to restrict competing search engines from properly accessing it for their search results,” Microsoft says.

Microsoft also claims that Google gives preferential treatment to its pals. Android and iPhones get full access to YouTube’s features; Windows Phone doesn’t. Microsoft says it’s got the app, but it can’t release it without Google’s permission – “permission Google has refused to provide.”

Does that sound like Google? The open, fair dealing Google? Nope. But it does sound awfully like this Google, the one BusinessWeek says is getting awfully strict about its supposedly open Honeycomb OS. You want Honeycomb? You’d better play by Google’s rules, and that means no Bing and no features Google disapproves of.

Microsoft, then, is accusing Google of doing a Microsoft, of rigging the game so that Google always wins. Maybe that’s unfair, and maybe the allegations are entirely without merit. But I doubt it. As every playground philosopher knows, it takes one to know one – and if anyone knows what constitutes anti-competitive behaviour, it’s Microsoft.

Read more: https:://www.techradar.com/news/internet/microsoft-to-google-stop-copying-us–939581#ixzz1NDC7ZC00

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Outsourcing’s Odd Couple: Xerox & ACS, One Year Post-Merger

It’s been just over a year since Xerox officially acquired business process outsourcer ACS for $6.4 billion. But as students of successful mergers understand, the real work of integration–combining the technology, processes and cultures of the two organizations–has only just begun.

 

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The question that looms largest is whether or not the conjoined companies can deliver on the premise–and promise–of their union. In the case of Xerox-ACS, according to its own recent marketing campaigns, that means changing “the way you see our company–and possibly your own.” By combining Xerox’s strengths in document technology with ACS’s expertise in managing and automating work processes, the company says it has created a new class of business services provider.

CIO.com spoke to Xerox CIO John McDermott and the head of ACS’s IT outsourcing unit Kevin Kyser about the challenges of integrating a products company with a service provider, the role of IT services in the merged company, and ACS’s newest–and least profitable–outsourcing customer, Xerox.

CIO.com: Industry watchers tend to view the Xerox-ACS partnership as the odd couple of technology mergers. It’s harder to see how the two companies might complement each other than it is with a Dell-Perot or HP-EDS match-up. How do you explain the value of the partnership?

John E. McDermott, Xerox CIO: We get reports from CIOs and other customers that Xerox has fundamentally changed the impression of its brand from a brand associated with great printing and some document management services to company that can manage document intensive processes across a wide spectrum. And that’s what pointed us toward ACS. ACS had found an important and profitable segment of the outsourcing marketplace that is document intensive. We see that in traditional BPO areas like HR. We see it in legal and mortgage and health records.

How do you explain the value of the partnership in terms of IT outsourcing?

Kevin Kyser, COO of ACS’s Information Technology Outsourcing group: There’s great synergy between the two companies in IT outsourcing. That’s where the ACS business started, and that’s where we’ve continued to grow in tough economic times. But now we can help companies run their entire business more efficiently–not just IT. That’s going to be a great differentiator in the marketplace–thinking through the big issues with our customers that we didn’t have the bandwidth or processes for before.

In the world of IT services, Xerox is famous for inking one of the first single-source outsourcing mega-deals. Recently, you shifted to a multi-vendor approach. Now that you’ve acquired ACS, will the pendulum swing back in the single-source direction?

McDermott: I now have the opportunity to insource [some IT services] and become [ACS’s] largest and best customer. Years ago, Xerox made the largest EDS deal of that time. It was a monolithic arrangement, and only a thin veneer of IT talent remained within Xerox. Over time, we rebalanced that and moved key knowledge back into Xerox. As we began to manage more discretely by tower or application area, that led to the notion that we could get partners with more specific expertise at a lower cost by multi-sourcing. Four years ago, we started down that path with considerable success in reducing costs and improving service levels. That required us to put in place vendor management capabilities to make sure problems that needed to be coordinated could be effectively done. That provided a good backdrop to bring in the ACS services and get rid of some of the others.