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Dynamics CRM Online Deployment Exam MB2-706

Today I took and passed the Dynamics CRM Online Deployment exam MB2-706. The title only mention Dynamics CRM Online, however when I look more carefully on the skills measured section, there are some topics that quite overlapped with the Dynamics CRM Installation exam MB2-708.

First of all, I won’t break the NDA of the exam but I would like to give my thought on the exam. And if you ask me anything about sample questions and answers, I would say upfront, but sorry I won’t give anything.

As I mentioned earlier on the post that there are some overlapped topics with the installation exam, however I was quite unprepared when I was given some questions that supposedly only applicable for on-premise installation. Then I spent the time of the feedback to point out the questions that not accurate for the Online Deployment. Apart from that, the rest of the exams questions completely reflects the items that listed on the skills measured.

For the preparation of the exam, I just used the Dynamics CRM Online Deployment MOC training material from PartnerSource, however the training itself is not sufficient to pass the exam. Referring back to the skills measured, there are some topics that were not covered in the Online Deployment training, maybe combined with the installation course would be beneficial. Reading the Implementation and Administration guide also a good supplement to prepare the exam.

And one more tip for the exam: Second Shot. Microsoft is offering the second chance if you don’t pass the exam for the first time. The Second Shot offer valid for MCP exams that is taken between January 5, 2015, and May 31, 2015. My tip on this Second Shot is not use this opportunity to memorise the questions, but to identify on which section(s) that we are weak at, then do better preparation for the second chance.

I hope this helps!

I have just completed and passed the MB2-706 certification. (Online deployment certification.)

Interesting as the first certification I have completed online, not sure I’ll rush towards taking the exam on-line again.

I can’t / won’t break the NDA by mentioning specific questions but if you are preparing for the exam, the first tip I have it to actually prepare for the MB2-708 and MB2-706 exams together. There is a large amount of cross over. (MB2-708 being the CRM installations exam.)

I expected the main focus of MB2-706 to be Office 365 admin of CRM subscriptions and instances. Don’t get me wrong that stuff is covered but the exam goes quite a bit wider than that. Review the skills measured on the Microsoft site and ensure you have EVERYTHING covered.

I was unprepared for the number of questions about Outlook deployment and Email Router set-up. So much so that I did the unthinkable and failed first time out! Just shows that the old saying of “fail to prepare, prepare to fail” is bang on.

The “positive” was I got to try out using second shot! Your second attempt is currently still free with second shot. Originally this involved a lengthy process of obtaining a voucher and entering the code when you book the exam. They have made the process smoother these days, if you are eligible for second shot its automatically allocated when you book the exam.

Several questions came up about the process of upgrading from CRM2013 to CRM2015. When you are conducting research for the exam don’t just focus on a vanilla install. Look at any specific considerations for folks moving from earlier versions of CRM.

Be prepared for frustration with some questions! All the questions are valid in the wider context of a CRM deployment but quite a few seemed irrelevant for an online deployment exam. But to be fair Microsoft do make this clear in the skills measured. The word server appears six times in the administration section of the skills measured, that should have been my clue that some questions might feel more aligned to an on premise deployment exam. This area of the skills measured does not have a focus on online deployment and as this is up to 25% of the questions you should expect a significant number of questions that might feel off topic.

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Exam MB2-706 Microsoft Dynamics CRM Online Deployment

Published: January 22, 2015
Languages: English, Chinese (Simplified), Japanese
Audiences: IT professionals
Technology: Microsoft Dynamics CRM
Credit toward certification: Specialist

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

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Administer Microsoft Dynamics CRM (20–25%)
Identify deployment considerations
Describe the hardware and software requirements for Microsoft Dynamics CRM; explain the role of supporting technologies, including Active Directory, Active Directory Federation Services (ADFS), Microsoft SharePoint, Microsoft Exchange, and the Secure Token Service; identify supported browsers
Plan an implementation
Identify the required Active Directory groups, identify the Microsoft Dynamics CRM licensing model and license types, explain product key types and access mode types, plan multiple organizations, plan how to access Microsoft Dynamics CRM
Configure Microsoft Dynamics CRM Online
Install sample data, install and configure language packs, install the email router, configure server synchronization, configure SharePoint integration

Administer Microsoft Dynamics CRM Online (15–20%)
Plan a deployment
Identify options for accessing CRM data; describe licensing plans; identify requirements; customize Microsoft Dynamics CRM Online; create user accounts; manage subscriptions, licenses, and user accounts; assign users to security roles
Deploy Microsoft Dynamics CRM Online
Create a deployment plan, identify objects that you can customize, implement customizations, grant users access to Microsoft Dynamics CRM Online, compare Microsoft Online services administrative roles and Microsoft Dynamics CRM Online security roles, provision users and assign licenses
Manage Microsoft Dynamics CRM Online instances
Compare multiple instances versus multiple tenants, describe reasons to implement multiple instances, add instances to a subscription, configure instances, copy instances, identify features and constraints of a multi-tenant deployment, create a sandbox organization, copy an organization
Manage Microsoft Dynamics CRM Online
Prepare for updates; import solutions; manage email notifications; configure Microsoft Dynamics CRM to use Exchange Online, Lync, SharePoint Online, and Yammer; add storage; free storage space

Upgrade a Microsoft Dynamics CRM edition and redeploy Microsoft Dynamics CRM (15–20%)
Select an upgrade strategy
Describe upgrade paths, processes, and supported upgrade editions; identify upgrade considerations
Upgrade Microsoft Dynamics CRM and other components
Upgrade the Email Router, upgrade Microsoft Dynamics CRM for Microsoft Outlook, import and update organization

Configure and manage email (10–15%)
Configure email and message processing
Identify email process options; explain the advantages and disadvantages of email processing options; track email, appointments, tasks, and contacts; configure automatic email tracking; configure correlation; monitor individual mailboxes; identify available synchronization methods; manage synchronization filters
Install and configure the Microsoft Dynamics CRM Email Router
Identify supported email systems and Windows operating systems; install the Email Router; install the Rule Deployment Wizard; create incoming and outgoing email profiles, deploy Inbox rules and forwarding rules; create and monitor a forward mailbox; migrate Email Router settings
Configure server-side synchronization
Describe the features of and identify supported configurations; enable and configure server-side synchronization; configure Exchange Online; synchronize appointments, contacts, and tasks

Install and deploy other client tools for Microsoft Dynamics CRM (15–20%)
Identify hardware and software requirements for the Microsoft Outlook client
Identify minimum hardware requirements, identify supported operating systems, identify supported Outlook versions, identify supported Internet browsers
Install and upgrade the Microsoft Outlook client
Identify deployment methods, install the client, prepare a configuration file and install the client by using the command prompt
Configure the Microsoft Outlook client
Use the Configuration Wizard for on-premises or hosted organizations, work online and offline, configure multiple organizations, configure user email settings, create and modify data synchronization filters
Install and configure the client for tablets and phones
Identify supported mobile platforms, install the app, configure security permissions required to use the app, troubleshoot the app, capture trace logs

Manage and troubleshoot a Microsoft Dynamics CRM deployment (15–20%)

Manage system jobs
Describe system job types, view and delete system jobs, limit the number of asynchronous jobs, delete records, use the Bulk Deletion Wizard
Monitor and troubleshoot Microsoft Dynamics CRM
Configure tracing for Microsoft Dynamics CRM for Microsoft Outlook, discuss the Microsoft Dynamics Marketplace
Manage data encryption
Describe data encryption, identify attributes that support encryption, identify required privileges to manage encryption

Click here to view complete Q&A of MB2-706 exam

MCTS Training, MCITP Trainnig

Best Microsoft MCTS Certification, Microsoft MB2-706 Training at certkingdom.com