Tag Archives: iOS

Skype

Skype app for iPhone due out from Microsoft today

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But years of disappointment with the iPhone Skype app have undoubtedly led many users to switch to other options long ago

Microsoft promises that a revamped Skype app for the iPhone will be significantly better than the current version, although it may be too late for users who have long since switched to other options.

Microsoft is hoping users will be lured back, saying that version 5.0 of the IM, audio/video communications and IP telephony app, due out Thursday, has been rebuilt from the ground up. The company pledges it is faster and more stable than the old version, and that its user interface has been redesigned to make it simpler and more fluid.

“We’re excited for you to see how the new app has been redesigned to put your conversations first, providing you with a smoother, leaner and more integrated experience,” wrote Microsoft official Gary Wong in a blog post.

Microsoft is also promising that Skype 5.0 for iPhone will stay synchronized with users’ other instances of Skype on other platforms, so that, for example, read messages won’t appear elsewhere as unread, a major complaint with the previous version of the app.

Last week, Microsoft gave a sneak peek at some of the app’s major enhancements, including smoother scrolling among screens and the ability to send messages and photos to users who are offline.

Apparently, Microsoft plans to speed up the pace of improvements for the app going forward. “Skype 5.0 for iPhone is just the beginning of a new Skype experience on iPhone,” Wong wrote, a statement that’s in line with the company’s strategic shift under new CEO Satya Nadella to make sure its software products work well on non-Windows platforms.

Skype 5.0 for iPhone requires iOS 7 or a later version. An iPad edition of the app is in the works.

 


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IBM

Why IBM thinks Windows Phone is best for the enterprise

As BlackBerry fades out, Microsoft’s phone is the choice of enterprises to replace it.

The BYOD movement is how Apple got into the enterprise, but if it were up to IT pros, you’d be issued a Windows Phone. That’s what IBM has found in its work with large firms.

Jim Szafranski, senior VP of customer platform services at IBM’s FIberlink unit, told Redmond Mag that many of its enterprise customers would like to see their employees use Windows Phone for work-related activities because of its tight integration with Microsoft’s back-end systems, but he added that WP continues to trail in popularity to that of iPhones and Android devices.

“Actual end user momentum is trailing business interest,” Szafranski said. “IT likes Microsoft and likes Windows. They’ve made a lot of investment in things like Active Directory and Exchange and as a result they have a lot of interest in seeing Windows Phone used by employees. I don’t think anyone is going to be all Windows on mobile, but enterprises do want it and I think they have a strong opportunity when it comes to the enterprise side of purchase decisions.”

Windows Phone’s base remains smaller, at just 3% of the market at the end of Q4 2013, according to IDC. Still, that was a 46% growth over the year prior, but it’s still being greatly outpaced by Android and iPhone. Android has ubiquity, iPhone has Apple’s cool factor. Windows Phone can’t seem to grab either.

IBM recently acquired Fiberlink Communications, maker of the MaaS360 mobile device management platform, and it was the strong IT interest in Windows Phone that made IBM decide to support WP, even with its meager installed base, Szafranski said. The company announced the addition of WP to the MaaS360 product line at the recent Mobile World Congress show in Barcelona and at the IBM Pulse conference in Las Vegas.

The company’s MaaS360 Productivity Suite provides secure email, calendaring, contacts and a browser. This lets IT separate personal apps and data from enterprise software and information. Should the need arise, IT can remotely manage or wipe the enterprise side of the phone while leaving the user’s personal data and apps untouched.

Windows Phone 8 has some significant enterprise-oriented features, which IBM and its customers have clearly recognized. WP8 supports the United Extensible Firmware Interface (UEFI) secure boot protocol and advanced app “sandboxing” to isolate apps within the phone. It has hardware-accelerated BitLocker technology to encrypt the entire device, Exchange ActiveSync management, Active Directory and Group Policy features for remote management, and Skype/VoIP integration.

The big question now is whether IBM will take up the flag for WP. It has no dog in this fight since it does not sell handsets. IBM is, for all intents and purposes, a services and software company. Hardware sales are now in the single-digits with the x86 server divestiture. Microsoft couldn’t ask for a better ally. A seriously ironic one, given their histories, but a major ally none the less.

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Microsoft

How Microsoft can save itself in the mobile world

Once upon a time, Microsoft encountered a foe in the PC market. What it did then is what it should do now in the mobile market.

Microsoft continues to pursue its fatal attraction to proprietary mobile devices, much like Michael Douglas pursued Glen Close in the 1987 movie Fatal Attraction.

Its earnings announcement last night exceeded analysts’ expectations, and seem to suggest that Microsoft doesn’t need to own the endpoint to thrive. But Microsoft’s odds of outflanking Apple and Google are slim.

With so many positive developments in Microsoft’s core businesses, what can possibly be gained from a small, tenuous share of the smartphone market at the risk of Nokia entering a BlackBerry-like downward spiral?

Though Nokia’s $7 billion acquisition cost is small relative to Microsoft’s wealth, competition with Apple and Google in the smartphone market confuses consumers, and likely confuses Microsoft. Microsoft should take a lesson from itself and accommodate Android and iOS in the same way it once accommodated Apple’s Mac in the PC market. It extended Office and Outlook to the Mac platform and made a great margin on every Mac that shipped to customers who needed document interoperability and email with Microsoft’s enormous base.

Nokia’s performance last quarter was dismal. Radio Free Mobile predicted smartphone revenues to grow by 12% in this last quarter. In comparison Nokia revenue declined by 2%.

Radio Free Mobile’s Richard Windsor noted four main problems described in Microsoft’s earning’s announcement.

“Android is getting better at the cheaper price points, making the Lumia 520 not such great value at $135. Low-end Lumia needs to be refreshed to re-extend the gap to Android.

“Microsoft continues to make a total mess of telling users why they should buy a Lumia device, meaning that there is very little pull for the ecosystem from the handset end.

“The app store is still woefully inadequate when compared to iOS and Android and this is a major turn off for prospective buyers of the devices.

“The change in ownership may have distracted the business from pushing the devices to the best of its ability. I am hopeful that this quarter will see this fix.”

Windsor also noted the truly bright side of Microsoft’s performance:

“Microsoft reported excellent results and guidance, confounding the PC skeptics.”

Revenues and earnings exceeded analysts’ expectations thanks to Microsoft’s strong performance in enterprise, cloud and even consumer segments. Xbox and Microsoft Office shipments were both strong, for example.

Windsor expects a rebound in the PC market due to the end of life and support for Windows XP. Corporations have limited alternatives to remaining on XP. Though locked down, proprietary configurations of XP images may prevail for some time within a well-defended enterprise perimeter, without security available after April of this year, this strategy is a ticking time bomb beyond the short-term transition to Windows 7.

The Nokia business will never produce great margins. If small initial margins were the price for dominating the world’s pockets with Nokia smartphones the way Microsoft once dominated the desktop, the endeavor would be worth it for Microsoft. It is hard to imagine a scenario where that will happen, though.

However, Microsoft could create its own bright mobile future if it would just follow what it learned with the Mac and extended all of its core businesses to integrate seamlessly with iOS.

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Tech

Few use tablets to replace laptops

Workers still see value in laptops for running most critical apps, IDC survey says

Many new tablets, including the new Kindle Fire HDX, are marketed as ways to create documents and other content for work-related tasks, instead of purely for home consumption of video and games.

Even with the focus on workplace productivity, a new survey shows that only 8.7% of tablet buyers want to use the tablet as a replacement for their laptops. The same survey by IDC found that 58.5% of respondents bought a tablet to use in addition to a laptop, and not as a replacement.

The online survey was conducted in April and included 299 U.S. consumers. All of them were 18 or older.

The results might have been different if the survey included younger tablet users, ages 17 and under, since that group has grown up with tablets since the first iPad went on sale in 2010, said Tom Mainelli, an IDC analyst and author of a report on the survey.

“The younger generation has different sentiments about phones and tablets and how useful they are,” Mainelli said in an interview.

Still, he said the finding that only 8.7% found a tablet as a replacement for a laptop was a surprise. “When we ask that question again in a year, I’d expect you will see a growing percentage view a tablet at least as possibly replacing a laptop,” Mainelli said.

“A huge percentage of people still see a lot of value in a laptop for one kind of app or service they use on it,” he added. “Would they want to do their taxes on a tablet? They haven’t quite made the leap to being comfortable with a mobile device like a tablet.”

“But that [expanded tablet] usage is coming, and we see more people doing more things on tablets,” Mainelli added. “Professionals still rely on laptops and a lot of them are just not really even thinking about the possibilities that the tablet offers and instead are concerned that a tablet doesn’t run Flash or can only open one app at a time.”

Mainelli said it’s notable that Amazon announced two new Kindle Fire HDX tablets last week with an emphasis on business-class features such as a native VPN client and hardware and software encryption.

“Amazon is getting much more serious about making its tablets enterprise-ready,” he said. The same can be said for iPads and many Android devices.

IDC has predicted 190 million tablets will be shipped to retailers in 2013, of which about half run on the Android mobile operating systen and half on iOS, with fractional amounts running Windows. Amazon runs on a custom version of Android and has dubbed its latest OS the Fire OS 3.0 Mojito.

In the IDC survey, 35% said they own an iOS tablet; 26.4% said they owned a tablet running standard Android; 10% said they owned a custom Android tablet like a Kindle Fire; 9.4% said they owned a Windows tablet and 0.7% owned a Windows RT tablet. More than 14% said they didn’t know the OS on their tablet.

The survey also asked tablet owners if they had a chance to buy a tablet again, would they buy one with the same OS. The iOS owners were most likely to say yes (80.2%), followed closely by Windows owners (78.9%); standard Android owners were third (70%), and custom Android owners were 68%.

Mainelli said the lower values for owners who would buy both kinds of Android again are likely a reflection of the many varieties of Android tablets on the market, some priced as low as $79 for a white box version and others from various vendors priced close to the iPad with Retina display at $499. Google’s Nexus 10 16 GB tablet running pure Android sells for $399.

“People who own the higher-end Androids probably have a similar affinity for them as do iOS owners,” he said. But Mainelli said he was somewhat surprised by the high affinity for Windows. “Those owning Windows have a strong inclination to buy one again, right below Apple,” he noted.

 

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Microsoft, Tech

Microsoft takes Outlook Web App native on iPhone, iPad

Microsoft takes Outlook Web App native on iPhone, iPad
Just as with Office Mobile — the truncated Excel, PowerPoint and Word — OWA requires an Office 365 subscription

Microsoft today launched Outlook Web App (OWA) for iOS, a “native” app that reprises — and amplifies — the in-browser OWA corporate workers have long used on devices that don’t support the full-fledged Outlook client.

The new app, which comes in iPhone and iPad flavors, offers the same functionality as the browser-based OWA, letting users access email, calendars, contacts and other inbox data housed on a company’s Exchange server.

But because the apps are iOS-native — in other words, they’re written specifically for Apple’s mobile OS, not simply a Web app in disguise — they can tap the hardware, adding features like gesture support and voice control.

The native app approach also means it can be used when offline, unlike the in-browser OWA which requires an Internet connection.

Wes Miller, an analyst with Kirkland, Wash.-based Directions on Microsoft, was impressed. “In terms of packaging this is a really neat idea, with a very, very good [user] experience,” said Miller, who ticked off several examples, ranging from push notifications to the hardware integration.

There are caveats.

As it did last month with Office Mobile for iPhone, Microsoft is dangling the iOS OWA carrot to tempt customers into subscribing to Office 365, the rent-not-own plans introduced earlier this year. Only customers with active Office 365 accounts can use OWA on the iPhone or iPad, even though the app itself is free to download from Apple’s App Store.

More important, if apparently temporary, is the requirement of Exchange Online, the off-premises, hosted Exchange service included with virtually every non-consumer Office 365 plan. Businesses that still run their own on-premise Exchange servers are out of luck for now.

“We are planning to deliver OWA to Exchange 2013 on-premise customers at a future date, but we have no additional details to share today,” a Microsoft spokeswoman said in answer to questions today.

“That’s a deal-breaker for some customers,” said Miller in a Tuesday interview before Microsoft clarified that it would offer OWA to organizations with an in-house Exchange infrastructure, a category that includes most medium- and large-sized companies. What remains unknown is when those Office 365 users will get their hands on OWA for iOS.

Microsoft’s approach to iOS apps has taken some licks from outsiders who view the Office 365-only strategy as misguided. “Anyone [with Office 2013] should be able to access the app,” Forrester analyst Frank Gillett said last month about Office Mobile for the iPhone. “They’re continuing the artificial advantaging of one product over another to change customer behavior. We think that’s a major mistake.”

Gillett’s point may be a month old, but it applies equally to OWA for iPhone and iPad: Microsoft customers who have adopted Office 2013 in perpetual license form rather than as a subscription are barred from running the new app.

Even so, Miller argued that the limitation is consistent with Microsoft’s claim that it is now a “devices and services” company, not one which sells packaged software.

“Where they don’t sell devices, they’ll try to sell services,” said Miller, referring to Office 365.

OWA for the iPhone and the iPad can be downloaded from the App Store.

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Tech

Developers: Up with iOS, down with HTML5

A survey of developers shows that their interest is in iOS, while Android and Windows 8 get mixed reviews

A just-released survey of more than 5,000 developers put another massive dent in in HTML5’s reputation as a development platform for mobile apps, locking in its reputation as one of the most overhyped technologies in years. Apple, though, still shines in the hearts of developers. Android? Not so much.

In the most recent quarterly survey of its own developer base, mobile application development platform vendor Appcelerator found widespread dissatisfaction with nearly every key feature of HTML5. (IDC conducted the actual survey.) Developers dissed the user experience, performance, monetization, fragmentation, distribution control, timeliness of new updates, and security. That covers pretty much the whole HTML5 app gamut.

[ Go deep into HTML5 programming in InfoWorld’s “HTML5 Megaguide Deep Dive” PDF how-to report. | Then understand the issues surrounding HTML5 today in InfoWorld’s HTML5 Deep Dive PDF strategy report. ]
 

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It’s worth remembering that Facebook CEO Mark Zuckerberg recently said that his biggest mistake to date was betting so heavily on HTML5, and so he’s moving the company to native code. Whether that’s really a blow to open standards isn’t yet clear. But given the enormous gravitational pull of Facebook, there’s no doubt that the move blew a huge hole in the future of HTML5. (My colleague Andrew Oliver has a very different view, saying Facebook blew it by not hiring enough top-notch developers.)

The only HTML5 features that earned a thumbs-up were cross-development capabilities and immediate updates, liked by a few points more than 80 percent of the respondents.

Michael King, Appcelerator’s head of developer relations, says there is a future for HTML5, but it will be with a limited class of applications. Things like forms and other apps with a low degree of interaction are appropriate, he says, but not immersive and interactive apps. They demand a native environment to have the performance, look and feel, and easy access to native features.

Apple, yes; Android and Windows 8, maybe
Apple maintained its dominance at the top of developers’ lists for mobile app development this quarter, with 85 percent of developers very interested in building apps for iOS smartphones and 83 percent similarly focused on iPad apps.

The survey was conducted in August, weeks before iOS 6 and the iPhone 5 were launched, so developers were unaware of the Apple Maps app fiasco. At the time of the survey, the iOS features developers said they were most looking forward to using were Apple Maps (37 percent) and enhanced Siri (22 percent). Despite the Apple Maps problem, “the massive numbers of applications that interface with or use Google Maps, such as Yelp and Facebook, will now rapidly migrate to Apple’s new mapping function, leaving Google a much smaller audience for Google-sponsored ads and Google information,” King says.

Android, though, did not fare well. Developer interest as measured by the survey has declined for three of the last four quarters. It appears that just under 66 percent of developers are very interested in developing for the Android tablet platform, and 76 percent for the Android smartphone platform. Google’s inability to curtail Android’s massive fragmentation, even with “Ice Cream Sandwich,” has forced developers to focus on the iPad as the leading tablet platform and on the iPhone first for smartphone apps,” King says.