Tag Archives: year

2015: Microsoft’s biggest year ever?

Windows 10, new devices and a new outlook made for an exciting year

With major product announcements and a number of big bets on the future, 2015 is in the running to be one of Microsoft’s most important years on record.

Topping it was the launch of Windows 10. First previewed a year earlier, 2015 was the year we finally got to see the new operating system in full. Microsoft unveiled key features, including its virtual assistant Cortana reaching beyond Windows Phone and onto the desktop, and its new Edge Web browser.

Windows 10 also brought a new Windows Universal App Platform that lets developers build one app that works across Windows 10 Phones, tablets and computers. It’s part of Microsoft’s play to try and raise the number of apps available for Windows 10 tablets and smartphones by tempting developers with a build once, deploy everywhere strategy.

Since it launched in July, Windows 10 has seen massive adoption. Not everybody likes everything about it and Microsoft has made its share of missteps, like keeping details about what personal information was sent from the OS to its servers under wraps until well after users raised privacy concerns about it. But overall, it has been very positively received.
surface book

One of the most unexpected moves of the year was Microsoft’s entry into the laptop computer business with the Surface Book. For years, Microsoft has relied on partners like HP, Dell and Toshiba to produce laptops — and they aren’t out of the picture — but with its own machine it’s attempting a bit of Apple’s successful business model, directly selling the computer it thinks customers want.

The machine has a powerful keyboard with some serious computing power that has a detachable touchscreen, which can serve as a tablet. Early reviews are favorable, and the device is definitely cool. But its premium price and somewhat awkward design don’t lead one to believe that it’s a slam-dunk for widespread consumer adoption beyond Microsoft’s die-hard fanbase.

In the smartphone space, the year was one of contraction. Microsoft laid off thousands of people from its phone hardware division and saw its market share decline from 2.7 percent to 2.2 percent, according to IDC estimates.

The Lumia 950 is Microsoft’s flagship Windows 10 smartphone. It’s a snazzy piece of hardware, but still hurt by the mobile operating system’s lack of apps.

During the year, it released the Lumia 950 and 950 XL flagship phones that were supposed to help drive Windows smartphones back towards relevance. Reviews for the phones are good and it packs some cool, whiz-bang features, like the ability to use iris recognition to unlock the device, but the biggest drawback is a familiar one for Windows smartphones: The small selection of apps.

But Microsoft hasn’t given up on building smartphones yet.

One new technology, Continuum, lets users connect their phone to a keyboard, mouse and monitor for use like a PC. It’s awesome, but requires application support that isn’t really existent in Windows 10’s third-party ecosystem yet. Microsoft is betting that the Windows Universal App Platform will prove popular enough among developers to shore up its lack of apps, but that hasn’t happened yet.

There’s a lot more excitement building over another hardware project: HoloLens.

When it was unveiled in January, Microsoft showed off something that largely wasn’t even rumored: A headset crammed with technology that let users overlay digital objects on the physical world around them. It’s futuristic stuff, and while the HoloLens doesn’t quite offer wide-angle augmented reality, it’s still a massively cool piece of kit.

One of the most exciting things about it is that the developer tools handle much of the heavy lifting for accessing the device’s hardware capabilities. Voice recognition, spatial mapping and gesture recognition are easily handled by the HoloLens developer tools, so that app makers can focus on building their software. It bodes well for the future of the device, which will be made available for purchase to select developers early next year.

But new software and new devices were only one part of the strategy Microsoft pushed this year. The company also began working with its competitors in ways that it never would have before. Satya Nadella talked on stage with Salesforce CEO Marc Benioff at Dreamforce, and other high-level Microsoft executives have appeared at major events hosted by the likes of VMware,

The company also went on a major acquisition spree, snapping up a mountain of other companies, including teams behind apps like Wunderlist and Sunrise Calendar.

And there was the one that got away. The rumored deal between Microsoft and Salesforce reportedly didn’t happen because Microsoft declined to pony up as much money as Salesforce was looking for.

Acquisitions are a pretty dry business, but these deals show a Microsoft that’s hungry to augment its capabilities with the help of outside companies that have proven solutions.

Looking ahead to 2016 is when we get to see if all of the big bets Microsoft set up this year pay off. Analysts expect that this coming year will see a bunch of enterprises upgrade to Windows 10. Microsoft is also gearing up to more aggressively push consumers to upgrade, which in turn may incentivize developers to build applications for the new OS.

But the Windows Store could go the way of the Mac App Store rather than the iOS App Store or Google Play Store. The concerns that system administrators have about Windows 10’s mandatory cumulative updates might stunt adoption. The HoloLens might turn out to be a futuristic flop. Clearly, Microsoft has an intended outcome for all of those moves, but the company’s big bets don’t always work out as intended.

And 2016 is also when Microsoft’s new strategies of going cross-platform and collaborating with other tech companies will stop being new again. At this point, it wouldn’t surprise some observers if Nadella showed up alongside Tim Cook at an Apple press event — a vast departure from the Microsoft of 2012, but not from the company’s past year. Stay tuned, folks; Microsoft is in for one heck of a ride.

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T-Mobile lets customers upgrade phones twice a year

The $10-per-month Jump plan will also provide device protection

T-Mobile US will let its customers switch phones twice a year under a new service announced Wednesday, the company’s latest move to set itself apart from its larger rivals.

The new plan, called Jump, will let consumers upgrade their phones more frequently and will include protection against malfunction, damage, loss or theft for US$10 per month plus taxes and fees, T-Mobile said. It was one of several pieces of news the company announced Wednesday at an event in New York.

Instead of having to wait until the end of a two-year contract or finish paying off a device in monthly installments, subscribers will be able to trade in their existing phones for a new model at a T-Mobile store as often as twice per year, once they’ve been on the Jump plan for at least six months. They’ll pay the same price for the new phones as new customers. The program will come online Sunday, but may not be available at all stores, T-Mobile said.

Also on Wednesday, T-Mobile said its LTE network now reaches 157 million U.S. residents, ahead of the company’s stated target of 100 million by midyear. The high-speed network is now available in 116 metropolitan areas. The company’s buildout is on track to reach 200 million people in more than 200 metropolitan areas by the end of this year.

T-Mobile also gave some details about two phones it will be launching soon. It will start selling the Android-based Sony Xperia Z in T-Mobile stores starting July 17, for $99.99 down and 24 monthly payments of $20. The Windows Phone Nokia Lumia 925 will go on sale at T-Mobile stores the same day, for $49.99 down and $20 per month for 24 months.

The carrier’s Samsung Galaxy Tab 2 10.1 tablet, already on sale, will get an over-the-air upgrade to LTE in the coming weeks, T-Mobile said.

T-Mobile also introduced a four-line service plan for families that will offer unlimited talk, text and Web use and 500MB per month of high-speed data for $100 per month plus taxes and fees. It won’t require a credit check or a contract and will be available starting July 14, the carrier said.

T-Mobile, the country’s fourth-largest mobile operator, recently expanded by buying MetroPCS, but it will fall farther behind its nearest rival as No. 3 carrier Sprint is acquired by SoftBank and takes over Clearwire. The company has also suffered many subscriber losses over the past several months, with gains in prepaid customers offset by declines in postpaid subscribers. In the first quarter, T-Mobile finally turned that around, gaining 202,000 prepaid customers while losing 199,000 postpaid.

That underdog position has made T-Mobile a scrappy competitor, trying new ideas ahead of its bigger rivals.

In March, the company introduced plans that let consumers pay for a new phone in installments rather than sign a two-year contract. Though these plans require subscribers to pay off the device if they cancel their service early, the monthly hardware payments end after two years, while regular subsidized phone plans stay at the same rate. T-Mobile’s plans can cost less over time, according to TechHive.


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